Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 11, 2025 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick reliable service

Report a concern   August 11, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good

Report a concern   August 11, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

When possible, quick and courteous service. Appointments are on time, jobs well done.

Report a concern   August 11, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly service

Report a concern   August 11, 2025 — Rated 10 out of 10 by M.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was happy with how quickly the service was performed on the vehicle I brought in.
Report a concern   August 11, 2025 — Rated 10 out of 10 by Greg Shope Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Many pre-owned corvettes in showroom
Report a concern   August 11, 2025 — Rated 9 out of 10 by D.K. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Professional Service

Report a concern   August 11, 2025 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The prompt service on and out and the courtesy shown!
Report a concern   August 11, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service Dept very helpfull as well as sales.
Report a concern   August 11, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything especially the fast service
Report a concern   August 7, 2025 — Rated 10 out of 10 by Lester Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best service of a dealership anywhere
Report a concern   August 7, 2025 — Rated 10 out of 10 by Danny Delaughter Don Franklin Somerset GM Service Department
What do you like about our products and services?

How respectful the service personnel are and you use original parts
Report a concern   August 6, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Precise, courteous, knowledgeable.
Report a concern   August 6, 2025 — Rated 10 out of 10 by H.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Andrew was extremely kind and very helpful.
Report a concern   August 6, 2025 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent excellent service!
Report a concern   August 6, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The good service

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

There was confusion about my appointment, but they serviced my car anyway.

Report a concern   August 6, 2025 — Rated 10 out of 10 by G.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

They are nice people
Report a concern   August 6, 2025 — Rated 10 out of 10 by M.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was very timely and very complete. They did a few extra things to my vehicle that I was unaware was having some minor problems. Customer service was excellent. The price was very reasonable. Highly recommend them for general maintenance on your vehicle. They’ve always taken good care of me

Report a concern   August 4, 2025 — Rated 10 out of 10 by C.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reliable, friendly, knowledgable,

Report a concern   August 4, 2025 — Rated 10 out of 10 by E.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I love the Buick enclave. I just purchased my third one

Report a concern   August 2, 2025 — Rated 10 out of 10 by Jackie Cummins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the friendly service and going the extra mile to help with scheduling my vehicle for service appreciate you guys very much

Report a concern   August 1, 2025 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous. Was attentive to my concerns. Got answers to my questions. Work was completed in a timely manner. I’m very well pleased.

Report a concern   August 1, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, professional service writers
Report a concern   August 1, 2025 — Rated 10 out of 10 by James Daugherty Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have always been a Chevy guy, and Don Franklin Chevrolet just makes the love for Chevys even more enjoyable and satisfying.

Jon is absolutely amazing to work with. He is very patient and I feel no pressure to make an immediate decision. Mike was also great in assisting me.

I work with an outside financial source and it takes an extra day or two to close and he takes it in good stride.

Thank you Jon and Don Franklin Chevrolet.

Report a concern   August 1, 2025 — Rated 10 out of 10 by H.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and clean

Report a concern   August 1, 2025 — Rated 10 out of 10 by Michelle Plimley Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

There's nothing to dislike. All of the staff were friendly, determined and very helpful in helping me buy my first car. They definitely exceeded my expectations!

Report a concern   August 1, 2025 — Rated 10 out of 10 by Jennifer Short Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice staff. Easy process to schedule on the phone and get in and out. Love it!
Report a concern   August 1, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have been doing business with Don Franklin for several years and I have always found them to do a good job with my vehicles. They seem to be very professional and get the vehicles in as soon as possible. I always recommend Don Franklin Chevrolet.
Report a concern   August 1, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people to work with


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