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Customer Testimonials
Always get you in quickly, remind you of your appointments and always follow up after service.
Entire sales staff very friendly and helpful. Complete purchase experience was totally positive.
Car preparation was first class by the service and garage staff.
Very professional people who really want to help with anything you need. That’s why I bought my truck there and why I’ve always had it serviced there. I would rank them a 10 and refer them to everyone.
Very polite people, good service with very little wait time for oil change and tire rotation
Your services were great our vehicle was taken care of recently the thermostat went out and you guys took care of it. Thanks
Fast service, price didn’t vary from quote.
Liked the sales assistance provided by Tracy Whitaker.
Good people, Good vehicles, Good service
Efficiency and reasonable price
Very pleasant to deal with them. Didn’t feel pressured to buy.
Slow to get a appointment but service is excellent
Fast service at a reasonable price
Friendly service stafg
Marc Anderson was top notch to work with at Don Franklin Chevrolet in Somerset, KY! He was knowledgeable of the cars on the lot and made my husband and I feel at ease. Marc answered all questions we had so when it was time to choose our forever vehicle we were able to choose it with ease. I cannot say enough good things about him and our experience! I love my 2025 Buick Encore GX! It drives like a dream and has everything I want…great mileage, room, and comfortability for my family. I feel safe in it as well.
Friendly service through the entire process and Mike Prewitt and his manager fought to get me the deal I was looking for.
Coby Fox was a very nice young man he wasn’t pushy and treated us with respect. He did everything we ask and made us feel comfortable you should have more sales men like him . Most of the time you can’t look and make up your mind because they are so pushy we would buy from him again the service was great
That was absolute fasted I’ve ever been in and out for an oil change. Anytime I can save some time, I’m game. Thanks, and I’ll be visiting again.
The service was excellent
Everyone very helpful and courteous
Excellent sales team & beyond excellent service department.
Work is done by a certified technician.
Disappointed with the 3% credit card charge.
I was impressed c with your sales people. They treated us so nice.
I was scheduled in quickly for my service and my vehicle was well taken care of.
Service Department is always professional and very efficient and do a great job.
Don Franklin Chevy GMC in Somerset always gets the job done right the first time or the proper or necessary maintenance done correctly. I always have a great experience working with the Service Team at Don Franklin Chevy GMC in Somerset.
Extremely quick on getting my vehicle fixed.
We have always been treated the best at Don Franklin.
always great service there. Bennie is a great service writer.Having been in the business for over 40 years. I should know.
Great People!
I like being able to schedule my appt and get in at the scheduled time, no long waits!