Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   April 30, 2025 — Rated 10 out of 10 by Wayne Epperson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great
Report a concern   April 30, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service
Report a concern   April 30, 2025 — Rated 10 out of 10 by Jarred Thornton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone except the salesmen out front were excellent and curtious. Answered my questions. And in general were respectful. The guys out front were hateful and unprofessional and uninterested. Could have sold another car.
Report a concern   April 30, 2025 — Rated 9 out of 10 by T.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service
Report a concern   April 30, 2025 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great people who go above and beyond to help you. Even though we weren't able to reach a deal on the vehicle we talked about, we will still be going back here to purchase vehicles.
Report a concern   April 29, 2025 — Rated 10 out of 10 by R.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly, informative,quick to meet my every need. polite in every way. My dealer Mr. young needs a raise for sure…
Report a concern   April 29, 2025 — Rated 10 out of 10 by A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got me in on a Saturday morning. Fast and friendly staff.

Report a concern   April 29, 2025 — Rated 9 out of 10 by Brandon Reynolds Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service was excellent products of the vehicles in good shape
Report a concern   April 29, 2025 — Rated 10 out of 10 by Hope Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was incredibly helpful in the process of buying a new car. We went in with very low expectations, but he was such a huge help! He exceeded our expectations and found me the perfect car. Thank you!
Report a concern   April 27, 2025 — Rated 10 out of 10 by John Ashley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service and customer service

Report a concern   April 27, 2025 — Rated 10 out of 10 by Darrien Akin Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly service

Report a concern   April 27, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of appointments

Report a concern   April 26, 2025 — Rated 10 out of 10 by Martha Daniel Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always excellent service is my experience every time I visit Don Franklin service department. THANK YOU

Report a concern   April 26, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, courteous and professional service

Report a concern   April 26, 2025 — Rated 10 out of 10 by Amy Henderson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Marc Anderson is awesome. Worked my deal for my new car !
Report a concern   April 26, 2025 — Rated 10 out of 10 by Amy Henderson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Josh in the service department is excellent. Helped me every time
Marc Anderson is sales is awesome. Got my deal for my 2025 GMC Terrain.

Report a concern   April 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good. They were fast at getting my oil changed and Rotating my tires. Everyone is friendly and nice.
Report a concern   April 26, 2025 — Rated 10 out of 10 by C.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle Young was the best. Very knowledgeable, respectful, and punctual. He will definitely be my Sales Rep in the future.

Report a concern   April 26, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast and hopefully

Report a concern   April 26, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, quick & dependable

Report a concern   April 25, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our sales man worked great to get the deal worked out for us to get the car that we wanted.

Report a concern   April 25, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ability to get my vehicle in and. Out of the service area in a timely manner

Report a concern   April 25, 2025 — Rated 10 out of 10 by Dewayne Mofield Don Franklin Somerset GM Service Department
What do you like about our products and services?

Thank you

Report a concern   April 25, 2025 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Exceptionally friendly and helpful staff.

Report a concern   April 25, 2025 — Rated 10 out of 10 by H.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

General motors and good service.

Report a concern   April 25, 2025 — Rated 10 out of 10 by D.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere and kind service

Report a concern   April 24, 2025 — Rated 10 out of 10 by James Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easygoing, friendly great value

Report a concern   April 24, 2025 — Rated 10 out of 10 by Charlena Goodpaster Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very professional and nice!
Report a concern   April 24, 2025 — Rated 10 out of 10 by C.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Knowledgeable, excellent customer service and sales staff
Report a concern   April 24, 2025 — Rated 10 out of 10 by Darrell Bartley Don Franklin Somerset GM Service Department
What do you like about our products and services?

What you said they would be and service was very prompt and thorough.


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