Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 31, 2025 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

A OK
Report a concern   July 31, 2025 — Rated 10 out of 10 by David Simpson Don Franklin Somerset GM Service Department
What do you like about our products and services?

GM products are great and Don Franklin is always very helpful.
Report a concern   July 31, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very polite and got down to the deal and got it done. No hassle and no fuss. Got a great truck at a fair price. Couldn’t have asked for a better sales personnel.
Report a concern   July 31, 2025 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick friendly and easy to make a appointment

Report a concern   July 31, 2025 — Rated 10 out of 10 by Bruce Pierce Don Franklin Somerset GM Service Department
What do you like about our products and services?

Dependability and punctuality!
Report a concern   July 29, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Short wait times. Experts on my suburban's maintenance needs.

Report a concern   July 29, 2025 — Rated 10 out of 10 by Robert Johnson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Best team on the planet!

Report a concern   July 28, 2025 — Rated 10 out of 10 by Susan Johnson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Services: Matthew Patterson and Bobby Johnson were kind and knowledgeable, and very helpful in the buying process. I would highly recommend them both.
Products: Our Chevy Traverse is exactly what I wanted -excellent condition, low mileage, and a great price with my trade in. I need three row seating for my 4 young grandchildren. The Traverse is perfect!
Thank you for making this process quick and easy!

Report a concern   July 28, 2025 — Rated 10 out of 10 by Kenneth Sneed Don Franklin Somerset GM Service Department
What do you like about our products and services?

Made appointment and didn’t have to wait

Report a concern   July 28, 2025 — Rated 10 out of 10 by D.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good follow up
Report a concern   July 28, 2025 — Rated 10 out of 10 by Janson Craig Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything went great.

Report a concern   July 27, 2025 — Rated 9 out of 10 by L.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly

Report a concern   July 27, 2025 — Rated 10 out of 10 by A.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Dependable and helpful people
Report a concern   July 27, 2025 — Rated 10 out of 10 by K.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and efficient

Report a concern   July 27, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   July 27, 2025 — Rated 10 out of 10 by Clara Woods Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good service many different location for convenience. Friendly employees would help in anyway.
Report a concern   July 26, 2025 — Rated 10 out of 10 by T.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always very nice and helpful. I have bought 2 vehicles from them.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Richard Snyder Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Fast and courteous

Report a concern   July 25, 2025 — Rated 9 out of 10 by D.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

They were friendly and Andrew Russ was very helpful when I seen the truck I wanted

Report a concern   July 25, 2025 — Rated 10 out of 10 by L.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly service.

Report a concern   July 25, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very friendly, very helpful. Answered all my questions and I got a car that I am very happy with.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Shawn Bryant Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I really enjoyed the transparency of the financial side of the deal. Traveling from Louisville to purchase the truck.
Enjoy working with Kyle as he may the process flow quickly without any delays
Report a concern   July 25, 2025 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department
Report a concern   July 25, 2025 — Rated 10 out of 10 by Charlotte Stogsdill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Immediate help when I walk into the server department. My needs are immediately taken care of. The waiting is very short. I will always take my car back to Don Franklin service department.

Report a concern   July 25, 2025 — Rated 10 out of 10 by T.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient.

Report a concern   July 25, 2025 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff
Report a concern   July 25, 2025 — Rated 10 out of 10 by H.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service employees were great especially Justin Tilley!

Report a concern   July 25, 2025 — Rated 9 out of 10 by T.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great job! I’ll be back . Thanks 😊

Report a concern   July 25, 2025 — Rated 9 out of 10 by D.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Andrew Ross was a good sales guy and everything I asked
Report a concern   July 25, 2025 — Rated 10 out of 10 by J.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle Young, he’s a great guy. Really recommend him to anyone he gets everything done in a timely manner with updates seems like he deserves a raise or a promotion


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