Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 14, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The people we delt with were friendly, yet professional. I would recommend this dealership.
Report a concern   June 14, 2025 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice folks and great service
Report a concern   June 14, 2025 — Rated 10 out of 10 by Gretta Woodall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick and polite
Report a concern   June 10, 2025 — Rated 10 out of 10 by Linda Bennett Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are always very friendly and helpful.

Report a concern   June 10, 2025 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt, very kind, very helpful and willing to listen.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Elizabeth Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

friendly staff and reasonable prices.
Report a concern   June 10, 2025 — Rated 10 out of 10 by G.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service

Report a concern   June 8, 2025 — Rated 10 out of 10 by Katharyn Stump Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly service and quick.

Report a concern   June 8, 2025 — Rated 10 out of 10 by Carol Price Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always very nice during my visits to the dealership! They don’t make me feel like a “dumb female who doesn’t know anything about cars!”
Report a concern   June 8, 2025 — Rated 10 out of 10 by Danny Lewis Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely manner great service department and friendly staff highly recommend to any one who needs service

Report a concern   June 8, 2025 — Rated 10 out of 10 by Thomas Fisher Don Franklin Somerset GM Service Department
What do you like about our products and services?

The workers are nice
Report a concern   June 7, 2025 — Rated 10 out of 10 by M.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always been treated well by the staff and I have always received great service there

Report a concern   June 6, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great professional service!
Report a concern   June 6, 2025 — Rated 10 out of 10 by Jamie Davis Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service team is straightforward and they do not try to sell any additional services than what are needed. They are also prompt when doing services.
Report a concern   June 6, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like being able to schedule my appt and get in at the scheduled time, no long waits!
Report a concern   June 6, 2025 — Rated 10 out of 10 by Sharon Cox Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always get you in quickly, remind you of your appointments and always follow up after service.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Rickey Pharris Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Entire sales staff very friendly and helpful. Complete purchase experience was totally positive.
Car preparation was first class by the service and garage staff.
Report a concern   June 6, 2025 — Rated 10 out of 10 by Johnny Patterson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional people who really want to help with anything you need. That’s why I bought my truck there and why I’ve always had it serviced there. I would rank them a 10 and refer them to everyone.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Bennie Alderdice Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very polite people, good service with very little wait time for oil change and tire rotation
Report a concern   June 6, 2025 — Rated 10 out of 10 by Richard Lett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your services were great our vehicle was taken care of recently the thermostat went out and you guys took care of it. Thanks

Report a concern   June 6, 2025 — Rated 9 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, price didn’t vary from quote.
Report a concern   June 6, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Liked the sales assistance provided by Tracy Whitaker.
Report a concern   June 6, 2025 — Rated 10 out of 10 by Jerry Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good people, Good vehicles, Good service

Report a concern   June 6, 2025 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency and reasonable price
Report a concern   June 6, 2025 — Rated 10 out of 10 by Mark Carter Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very pleasant to deal with them. Didn’t feel pressured to buy.
Report a concern   June 6, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Slow to get a appointment but service is excellent

Report a concern   June 6, 2025 — Rated 10 out of 10 by Darlene Huff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service at a reasonable price
Report a concern   June 5, 2025 — Rated 9 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service stafg
Report a concern   June 3, 2025 — Rated 10 out of 10 by Sarah Hancock Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Marc Anderson was top notch to work with at Don Franklin Chevrolet in Somerset, KY! He was knowledgeable of the cars on the lot and made my husband and I feel at ease. Marc answered all questions we had so when it was time to choose our forever vehicle we were able to choose it with ease. I cannot say enough good things about him and our experience! I love my 2025 Buick Encore GX! It drives like a dream and has everything I want…great mileage, room, and comfortability for my family. I feel safe in it as well.

Report a concern   June 3, 2025 — Rated 10 out of 10 by William Buttry Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly service through the entire process and Mike Prewitt and his manager fought to get me the deal I was looking for.

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