Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 4, 2025 — Rated 10 out of 10 by Tony Pike Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This made my second vehicle from your lot. Unfortunately I hit a deer with the last vehicle and we loved that car. We had to get a new vehicle so the first place we came was Don Franklin in Somerset. We remembered the service we had there last time with our first vehicle. The service this time was just as great. Rick Fitzgerald met us in the parking lot and really nice to us. He was patient with us and helped us find the car that suited us. Thank you again Rick and Don Franklin for helping us with our new vehicle. May God Bless You!

Report a concern   October 4, 2025 — Rated 10 out of 10 by Kathy E Oakley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales person ( Tracy ) was very personable and efficient with details and follow up

Report a concern   October 4, 2025 — Rated 10 out of 10 by Robin Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service !!

Report a concern   October 4, 2025 — Rated 10 out of 10 by G.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always excellent service

Report a concern   October 4, 2025 — Rated 10 out of 10 by Jackie Bertram Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service very nice people to work with

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service and always positive attitudes from everyone.

Report a concern   October 3, 2025 — Rated 9 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and friendly.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Terry Tapley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and honest

Report a concern   October 3, 2025 — Rated 10 out of 10 by Joyce Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always friendly and treats me good.

Report a concern   October 3, 2025 — Rated 10 out of 10 by M.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service desk guys are always polite and courteous!
Always pleased with their service.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Timothy Keith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and fast service.

Report a concern   September 30, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   September 29, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were fast getting in and out

Report a concern   September 29, 2025 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and easy

Report a concern   September 29, 2025 — Rated 9 out of 10 by Jim Chesley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles.

Report a concern   September 29, 2025 — Rated 10 out of 10 by W.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, and always a good job.

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man who helped me in service was very knowledgeable and thorough. He was very pleasant with me.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Christy Underwood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin Tilly is wonderful! He always is a pleasure to work with! Hands down the best service department around!

Report a concern   September 29, 2025 — Rated 10 out of 10 by P.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was professional and nice.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Derek Polston Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and Friendly Service.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Marissa Handley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always quick and easy. A little pricey but you get what you pay for.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Christie Roy Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We have purchased 4 times from Don Franklin and have had great service each time. Donavan @ the Somerset Ky dealership helped us on our new purchase and he was GREAT!

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt, courteous, quick service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt professional service

Report a concern   September 26, 2025 — Rated 10 out of 10 by W.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Way they look and drive.very friendly

Report a concern   September 26, 2025 — Rated 10 out of 10 by Michael Garrett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness and great salesmanship.

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service friendly staff very helpful thanks Justin. Service was done in a very timely manner they updated me on service before picking up.

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding work in a timely manner friendly at all time

Report a concern   September 26, 2025 — Rated 10 out of 10 by Arzella Hampton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly

Report a concern   September 25, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and friendly people


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