Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 25, 2025 — Rated 10 out of 10 by Shawn Bryant Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I really enjoyed the transparency of the financial side of the deal. Traveling from Louisville to purchase the truck.
Enjoy working with Kyle as he may the process flow quickly without any delays
Report a concern   July 25, 2025 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department
Report a concern   July 25, 2025 — Rated 10 out of 10 by Charlotte Stogsdill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Immediate help when I walk into the server department. My needs are immediately taken care of. The waiting is very short. I will always take my car back to Don Franklin service department.

Report a concern   July 25, 2025 — Rated 10 out of 10 by T.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient.

Report a concern   July 25, 2025 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff
Report a concern   July 25, 2025 — Rated 10 out of 10 by H.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service employees were great especially Justin Tilley!

Report a concern   July 25, 2025 — Rated 9 out of 10 by T.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great job! I’ll be back . Thanks 😊

Report a concern   July 25, 2025 — Rated 9 out of 10 by D.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Andrew Ross was a good sales guy and everything I asked
Report a concern   July 25, 2025 — Rated 10 out of 10 by J.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle Young, he’s a great guy. Really recommend him to anyone he gets everything done in a timely manner with updates seems like he deserves a raise or a promotion

Report a concern   July 25, 2025 — Rated 10 out of 10 by G.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff is friendly, knows their stuff, and gets everything done in a timely manner. Great group.
Report a concern   July 22, 2025 — Rated 10 out of 10 by K.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Wonderful service & reliable vehicles!

Report a concern   July 21, 2025 — Rated 9 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nothing
Report a concern   July 21, 2025 — Rated 10 out of 10 by K.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very helpful. Answered my question.
Report a concern   July 21, 2025 — Rated 10 out of 10 by Katherine Hutchison Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

They stay with you,very helpful.
Report a concern   July 18, 2025 — Rated 10 out of 10 by Dale Winstead Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and orderly

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It is good 💯 service

Report a concern   July 18, 2025 — Rated 10 out of 10 by Timothy Roy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin Tilley is top notch in my book. Always keeps me informed and ready to meet my needs.
Service is fast a friendly.

Report a concern   July 18, 2025 — Rated 10 out of 10 by M.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are always very polite , and usually no waiting when you have appointment . Very satisfied’
Report a concern   July 18, 2025 — Rated 10 out of 10 by Joe Hancock Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

My sales person Tracy was very helpful an nice and even stayed late to finish the paperwork an also I like that they wasn’t to pushy an didn’t block us in with bunch of golf carts they was one thing I didn’t like but it wasn’t my salesman fault when my brother bought his wife’s car couple weeks ago he asked for Tracy an he didn’t get him an another salesman took him in an my brother told him to give my mom the bird dog an he gave it to a salmon to Kia I thought that was crappy I hope they look in to it an make it right but I had a wonderful experience

Report a concern   July 18, 2025 — Rated 10 out of 10 by V.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly, helps to take care of your vehicle. I only have 1 problem is they never have loaner cars.

Report a concern   July 18, 2025 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Mostly the service department, second to none.
And the follow up is commendable as well.

Report a concern   July 18, 2025 — Rated 9 out of 10 by C.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Being able to text the actual mechanic working on my vehicle for updates.

Report a concern   July 18, 2025 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick oil change, Thank You.
Report a concern   July 18, 2025 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick and efficent service!!
Report a concern   July 18, 2025 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service

Report a concern   July 18, 2025 — Rated 9 out of 10 by Robert Williams Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice Service and People

Report a concern   July 18, 2025 — Rated 10 out of 10 by Diana Ray Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always so friendly and welcoming.
Report a concern   July 16, 2025 — Rated 10 out of 10 by Daniel Withrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly great quality vehicles
Report a concern   July 16, 2025 — Rated 9 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is done correctly.

Report a concern   July 15, 2025 — Rated 10 out of 10 by J.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always very courteous and professional. Quality service.


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