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Customer Testimonials
Great service department
Immediate help when I walk into the server department. My needs are immediately taken care of. The waiting is very short. I will always take my car back to Don Franklin service department.
Friendly and efficient.
Staff
Service employees were great especially Justin Tilley!
Great job! I’ll be back . Thanks 😊
Andrew Ross was a good sales guy and everything I asked
Kyle Young, he’s a great guy. Really recommend him to anyone he gets everything done in a timely manner with updates seems like he deserves a raise or a promotion
The staff is friendly, knows their stuff, and gets everything done in a timely manner. Great group.
Wonderful service & reliable vehicles!
Nothing
Very helpful. Answered my question.
They stay with you,very helpful.
Quick and orderly
It is good 💯 service
Justin Tilley is top notch in my book. Always keeps me informed and ready to meet my needs.
Service is fast a friendly.
They are always very polite , and usually no waiting when you have appointment . Very satisfied’
My sales person Tracy was very helpful an nice and even stayed late to finish the paperwork an also I like that they wasn’t to pushy an didn’t block us in with bunch of golf carts they was one thing I didn’t like but it wasn’t my salesman fault when my brother bought his wife’s car couple weeks ago he asked for Tracy an he didn’t get him an another salesman took him in an my brother told him to give my mom the bird dog an he gave it to a salmon to Kia I thought that was crappy I hope they look in to it an make it right but I had a wonderful experience
Always friendly, helps to take care of your vehicle. I only have 1 problem is they never have loaner cars.
Mostly the service department, second to none.
And the follow up is commendable as well.
Being able to text the actual mechanic working on my vehicle for updates.
Quick oil change, Thank You.
Very quick and efficent service!!
Fast service
Nice Service and People
Everyone is always so friendly and welcoming.
Friendly great quality vehicles
Everything is done correctly.
Everyone is always very courteous and professional. Quality service.

I really enjoyed the transparency of the financial side of the deal. Traveling from Louisville to purchase the truck.
Enjoy working with Kyle as he may the process flow quickly without any delays