Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 15, 2025 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly service.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Thomas Jernigan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great

Report a concern   July 15, 2025 — Rated 10 out of 10 by Tanya Gehlhausen Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service staff is kind, friendly very informative. They’re like family get the job done properly and inefficiently.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Frankie Smith Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service was quick and friendly

Report a concern   July 15, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

YOU ALL have always been upfront on everything and i really like that these days it is hard sometimes to find a company that is upfront with you but io know that i can always count on you all to be fair and honest with me First name removed

Report a concern   July 15, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is what’s to be expected. Wait time is normal, I suppose. Friendly atmosphere. No problems at all.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Rebekah Pierce Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great communication and cost transparency. Honest timelines for repairs. Friendly and committed to my business always!

Report a concern   July 14, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ability to get an appointment in a timely manner. Courtesy and professional service.

Report a concern   July 14, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff and quick service

Report a concern   July 14, 2025 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

In and out of service department quickly

Report a concern   July 14, 2025 — Rated 10 out of 10 by J.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Price on Buicks

Report a concern   July 14, 2025 — Rated 10 out of 10 by Raymond Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and professional service every time I’m there for service.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Jon Mick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and Service and the attitude of your service department Plus taking the time to work a customer in on short notice

Report a concern   July 14, 2025 — Rated 10 out of 10 by Freddie Gregory Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Service was great I like Chevy trucks

Report a concern   July 14, 2025 — Rated 10 out of 10 by S.V. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Employees are personable; Donovan Bryant was professional and down to earth.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Charles New Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Nice Salesman not pressed everything was explained to me love my Truck

Report a concern   July 14, 2025 — Rated 10 out of 10 by C.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The customer service!

Report a concern   July 14, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

A+

Report a concern   July 14, 2025 — Rated 10 out of 10 by David Bland Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The friendliness of the staff

Report a concern   July 14, 2025 — Rated 10 out of 10 by F.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like chevy

Report a concern   July 14, 2025 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?


Very.friendly and helpful best staff

Report a concern   July 14, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Gets work done in reasonable time

Report a concern   July 14, 2025 — Rated 10 out of 10 by C.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Services has always been very good! People friendly and courteous! Have not had any problems!

Report a concern   July 14, 2025 — Rated 10 out of 10 by Lauren Leonard Don Franklin Somerset GM Service Department
What do you like about our products and services?

Awesome service

Report a concern   July 14, 2025 — Rated 10 out of 10 by Roy Godsey Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Was please with the service and hospitality.

Report a concern   July 8, 2025 — Rated 10 out of 10 by Betty Niemann Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reasonable price, great service friendly 👍

Report a concern   July 8, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduling an oil change is usually fast.
Also check in is a breeze when I leave my truck the night b4..

Report a concern   July 8, 2025 — Rated 10 out of 10 by O.A. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Everything especially my salesman but he does need a office an we will do business with you again we're very satisfied

Report a concern   July 8, 2025 — Rated 10 out of 10 by Hilton Duncan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly customer service

Report a concern   July 8, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You found the issue right away that a local shop tried to lie to me about.


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