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Customer Testimonials
Great customer service
repairs are always made correct and in a timely manner
Fast service, good service, friendly, let you what going on with the service on your vehicle 😀going on with it free coffee ☕️ lol
Jeff in the Service department does a great job of keeping me updated.
Always a great experience at Don Franklin.
Ford been number 1 in my family forever.
Scheduling service appointments is quick and easy. The staff is very is very friendly. The service is quick and they give you a detailed list of services performed at the appointment.
A very pleasant buying experience. Top dollar for my trade in and they had the new Ford Bronco in stock ! Going in at this dealership seeing local people working from this area, ( some of which I have know for years ) makes the transaction easier for sure. A big thanks to Raleigh, Brent, Robbie and Wade.
Overall great experience!
Great service. Great vehicles. Wonderful experienced all the way around. We will be back and will recommend to our friends and family.
Everything was great I highly recommend Don Franklin !
Pleasant buying experience. A big thanks to Raleigh, Brent, Robbie and Wade ( Friendly locals that I've know for over 20 years ). Got top dollar for my trade in , plus they had in inventory a hard to Find Bronco in the color we wanted. Prefect transaction - I am always a happy customer with this Ford Dealership ! Thank you.
exellent service clean facility
I always receive a prompt appointment for service and the quality of the service is excellent. The staff is always courteous.
Staff is very friendly and knowledgeable. Building stays very clean and the mechanics are very well rounded and very efficient. We trust what they do!
Nice people great service
Everything
Personal and professional service from employees; reliability of Ford Manufacturing
Raleigh Bowling was our salesman and he was great! He was very professional and not pushy at all.
We had a great experience and was very pleased with the warranty offered by Don Franklin.
We love our used(new to us) Lincoln MKZ!
Thank You …
Raleigh deserves a shout out !
Very informative and helpful. Took there time with what ever I needed.
Great customer services
Was not pressured and people treated me nice. Was surprised did not get swarmed by sales people. Made the process easy and comfortable.
Tyler was our sales person and he did everything he could to help us and find the perfect vehicle for us! You got a lifetime customer out of us that day!
Kindra was amazing from start to finish and she got me in the 2022 Ford Eco Sport Titanium that I wanted and I was able to stay within my budget.
Don Franklin and our salesman Bobby Ayers always make our purchase a quick, simple, efficient, and quality buying experience. We enjoy dealing with Don Franklin in London and encourage our friends and family to purchase from them also. If we ever have a question or concern, they are quick to help us. We bought one automobile from them and enjoyed the process so much that when we were in the market to buy again, we returned for a second purchase.
Great service
Prompt service. Friendly staff. Excellent.
I appreciate Neil and Max for getting my car from Glasgow so I could look at it in person. Both of these guys were super friendly, relatable and genuine. I have already referred my parents since they are looking for a new car as well.
I have a beautiful brand new truck!
Our visit to Don Franklin Ford was very good. Everyone treated us very nice.