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Customer Testimonials
Love your sales staff!
I ordered my Mustang Mach-E through Don Franklin Ford in London in January and Amy was very patient with me; keeping me updated throughout the process. When it arrived, Ryan picked me up and took me to the dealership. We had pre-approval from our bank but they were able to get us a lower interest rate with Ford. Very smooth and easy process!
Customer service is great!
Great sales staff! They work hard to make certain that everything is smooth and seamless during the sales process. I won’t go anywhere else when it’s time for a new vehicle. They’re simply the best!!
Friendly staff. Easy appointment scheduling. I just love Don Franklin!
Easy to make appointment for services on my car. Friendly helpful staff. Not too pushy about added services you don’t want. They let you know what services you need at what time. Clean facility nice place to wait. They don’t make you wait along time. Efficient but timely service.
I love that you wash my car after servicing !
The service is great. Earl Cornett the mechanic is great with my car. He is a great mechanic.
Everything
I like that the representatives are always willing to help when I come there whether it’s just for a repair to my vehicle or to get a vehicle.
Service Department open on Saturdays for oil changes. Fast friendly service.
Friendly, wanted to earn my business.
Friendly employees, good service
Easy to get an appt without long wait. Friendly service.
First time buying from Don Franklin in London well satisfied with my buying experience my sales person Amber was great.
After purchase service
Quick and easy. Thank you!
My salesman seems to be honest. And that’s the way I like it
Professional staff
You do what you say and a good job at doing what you say. Thanks
I really like my 2019 Ford Escape and the service department is always wonderful! They are so friendly and professional and always do an excellent job on my vehicle. They always tell me what they have done and never try to sell me anything I don’t need.
You can depend on them to take good care of your vehicle.
Earl performs excellent work on all my vehicles. Always completed in a timely and professional manner.
Very helpful nice people
Do excellent work
Very convenient.
Great salesperson listens and makes the experience feel easy!
Very satisfied with everything at Don Franklin!
The General Manager Gary Marvich was the most professional person I have ever dealt with.
I will buy all my vehicles there because of him.
Awesome guys to trade with