Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   June 27, 2023 — Rated 10 out of 10 by Gary Eversole Don Franklin London - Sales
What do you like about our products and services?

Super friendly didn’t try to push me to buy
They told me their price and I made an offer that I thought was fair and they took my offer with no haggle it was a pleasant experience
I’m very happy with the truck I bought at the price I could afford without having to spend half a day trying to get the price right for me
I highly recommend you shop Don Franklin for your next vehicle I know I will

Report a concern   June 27, 2023 — Rated 10 out of 10 by S.R.P. Don Franklin London Ford - Service
What do you like about our products and services?

Oil chang
Report a concern   June 27, 2023 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Easiest car buying process I’ve ever gone through and great customer service when it’s time to have my vehicle serviced.

Report a concern   June 27, 2023 — Rated 10 out of 10 by M.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everything went good

Report a concern   June 27, 2023 — Rated 10 out of 10 by C.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone is really friendly and helpful!
Report a concern   June 27, 2023 — Rated 9 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

I liked it that you didn't need to make an appointment to get general maintenance, such as an oil change.
Report a concern   June 26, 2023 — Rated 10 out of 10 by Claude May Don Franklin London Ford - Service
What do you like about our products and services?

Friendly folks
Report a concern   June 25, 2023 — Rated 10 out of 10 by W.E. Don Franklin London Ford - Service
What do you like about our products and services?

Another awesome experience at the service department.
Report a concern   June 25, 2023 — Rated 9 out of 10 by T.J. Don Franklin London Ford - Service
What do you like about our products and services?

Got in the same day and work was fine quickly

Report a concern   June 24, 2023 — Rated 9 out of 10 by Kim Allen Don Franklin London Ford - Service
What do you like about our products and services?

I always get my car serviced with DF. So far, so good. Pricing has went up quite a bit since I started, but everything has. The staff are always courteous and nice. Thanks.
Report a concern   June 24, 2023 — Rated 10 out of 10 by T.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Right product, no pressure, reasonable amount of time and trouble to complete the transaction.

Report a concern   June 23, 2023 — Rated 10 out of 10 by S.H. Don Franklin London - Sales
What do you like about our products and services?

Kindra and Dawn were wonderful to work with! They were able to find the perfect vehicle for me. Don Franklin in London gave me best car buying experience I’ve had.
Report a concern   June 23, 2023 — Rated 10 out of 10 by T.L. Don Franklin London Ford - Service
What do you like about our products and services?

Customer service was great!
Report a concern   June 23, 2023 — Rated 10 out of 10 by T.D. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast
Report a concern   June 22, 2023 — Rated 9 out of 10 by Gary Payne Don Franklin London Ford - Service
What do you like about our products and services?

Quick in and out , full service.
Report a concern   June 22, 2023 — Rated 10 out of 10 by William Ward Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service from everyone that works there!!
Report a concern   June 22, 2023 — Rated 10 out of 10 by F.W. Don Franklin London Ford - Service
What do you like about our products and services?

quick turn around
Report a concern   June 22, 2023 — Rated 10 out of 10 by Carlos Asher Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

All the employees is very friendly and will try there best to help you in anyway they can. GOOD PEOPLE TO DEAL WITH

Report a concern   June 22, 2023 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Good service

Report a concern   June 22, 2023 — Rated 10 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

Professional and very courteous.
Report a concern   June 22, 2023 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Name removed is a dreamboat
Report a concern   June 21, 2023 — Rated 10 out of 10 by M.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service and friendly staff.

Report a concern   June 20, 2023 — Rated 10 out of 10 by J.M. Don Franklin London - Sales
What do you like about our products and services?

Great, friendly service and people

Report a concern   June 20, 2023 — Rated 10 out of 10 by V.A. Don Franklin London Ford - Service
What do you like about our products and services?

The people are so professional and friendly. Great service.

Report a concern   June 19, 2023 — Rated 10 out of 10 by G.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent staff and service. Even if you don't buy from them
Report a concern   June 19, 2023 — Rated 10 out of 10 by Sherri Burkhart Don Franklin London - Sales
What do you like about our products and services?

I was recommended Don Franklin Lexington but I chose London instead and with my income and my credit I couldn't believe how incredible they were with working with me. Within 2 days I was driving out with a n almost brand new car with payments I could afford. I highly recommend them from Tyler Thacker and Doug Chafflin. Everyone was just great. Thanks so much.

Report a concern   June 19, 2023 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Clean waiting room, bathroom and friendly, customer service
Report a concern   June 18, 2023 — Rated 10 out of 10 by B.C. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly service.
Report a concern   June 17, 2023 — Rated 10 out of 10 by Z.H. Don Franklin London Ford - Service
What do you like about our products and services?

Helped us when we had a flat tire on the highway traveling not Gatlinburg by staying late just to get a new tire put on for us! Saved our vacation!

Report a concern   June 16, 2023 — Rated 10 out of 10 by Jeff Chandler Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly group at Don Franklin, highly recommended!


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