Customer Testimonials

Mr. Wells and my sales person was very helpful. Mr. Wells met me in person when I entered the business. I understand he is a sales manager and probably could have put me off on a regular salesman. I evidentially did work with a regular salesman and he was awesome too. I think his name was Laten. I will for sure buy my next cars there. I have already referred a friend to Mr. Wells. I have bought several cars in my life but that was the easiest purchase I have ever made. The finance person was great too. I am a Superintendent of schools and know the importance of customer service. I will be purchasing a car for my younger daughter later and will be bought there. Kudos to you all.

Robbie Brown, Jake Stines and the entire service team have taken great care of my family's service needs for many years. I will always recommend Don Franklin, the best Lincoln/Ford dealer in the region.

Everyone is so kind and helpful! Highly recommend!

Professional products

Very fast serves. Willing to help with anything. Just all-around great people.

Quick

friendly

Had a pleasant experience ordering a Maverick for our daughter. Straightforward dealing all the way with an excellent sales lady. Would recommend.

So far service has been good

Workers know what they are doing and they are very professional.

Quick and friendly service

Ease to work with.

My service was quick and they were very professional

Friendly service good product

friendly people and reliable service

Friendly and helpful staff. The waiting room is very comfortable to sit in. I highly recommend Don Franklin Ford in London to friends, family and coworkers.

Loved the service I received... Kindra is the best

I traded vehicles and it was the best experience I’ve had with a dealership in a very long time. They were upfront and honest with the whole deal. Very happy with the entire experience!

Reliable and fast.

prompt, friendly and professional service at a fair price.

Raleigh was very helpful. He listened and helped me find a car to meet my needs.

I like how quick I get in and out for an oil change.

Great place to buy great service

Kevin was excellent; he worked with me to find the best vehicle to fit my budget and my needs. I would definitely recommend this dealership and this sales person.

Excellent service, highly recommend Don Franklin Ford London KY

Good bunch of people working there!
Especially, Robby. Very professional and always makes sure my truck is taken care of!

Fast and reliable.

I can always get my appointment when I need it. The service advisors are always helpful.

Good product and good service

Courtesy and the way they explain what they found and speed of service