Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 21, 2022 — Rated 10 out of 10 by Deanna & James Partin Don Franklin London Ford - Service
What do you like about our products and services?

Service was amazing. Quick and fast.

Report a concern   July 20, 2022 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service
Report a concern   July 19, 2022 — Rated 10 out of 10 by D.C. Don Franklin London - Sales
What do you like about our products and services?

I’ve bought two vehicles from you guys. Very happy with both and the sales reps were very professional both times

Report a concern   July 19, 2022 — Rated 10 out of 10 by K.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales lady Kindra ward was above awesome was the best experience I ever had at car dealer how ever when truck was deliver from your other location the tires had been switched, had 2015 dated tires on it, dry rotted to the point of almost busting, so immediately after the sale had to spend 1500$. On new tires,, Thats the services issues faced with large dealerships tho the service debts are incompetent as can be imagined.. That being said ill never do service business there but I will definitely buy my next work trucks for my employees from Kindra she was awesome
Thanks
Keith Last name removed
Report a concern   July 19, 2022 — Rated 10 out of 10 by Benny Fugate Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   July 19, 2022 — Rated 10 out of 10 by Erika Russell Don Franklin London - Sales
What do you like about our products and services?

They gave me top dollar for my trade in and made sure I got the best interest rate overall. I had to bring in both my toddler boys and they made sure to help me out with them during the whole process. They all treated me with respect and made sure to put my needs first. I bought a 2018 Dodge Durango and they even filled my tank up before leaving the lot :)

Report a concern   July 19, 2022 — Rated 10 out of 10 by C.W. Don Franklin London - Sales
What do you like about our products and services?

The people are easy to work with. Friendly and helpful.

Report a concern   July 16, 2022 — Rated 10 out of 10 by V.A. Don Franklin London Ford - Service
What do you like about our products and services?

The fast and friendly service

Report a concern   July 15, 2022 — Rated 10 out of 10 by N.R. Don Franklin London Ford - Service
What do you like about our products and services?

Everything!
Report a concern   July 15, 2022 — Rated 10 out of 10 by William Cagle Don Franklin London Ford - Service
What do you like about our products and services?

The excellent customer service and kindness and just overall niceness and pleasantness of the staff whenever I need any kind of work. Everyone is always happy to answer questions or help out. Would not take my vehicles anywhere else.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Colton Reed Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Service from my salesman Ryan Mullins was extraordinary. He took the time to listen to my needs and didn’t try to sell me a vehicle I was not interested in, he worked with me until we found what I was looking for. He was very pleasant to deal with and made my buying process very quick, and smooth! I would highly recommend!
Report a concern   July 15, 2022 — Rated 10 out of 10 by Tammy Gayheart Don Franklin London Ford - Service
What do you like about our products and services?

The staff is Always friendly and accommodating.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Carl Hacker Don Franklin London Ford - Service
What do you like about our products and services?

Fast & friendly
Report a concern   July 14, 2022 — Rated 10 out of 10 by B.H. Don Franklin London - Sales
What do you like about our products and services?

Great product for a fair price and the buying process was easy.
Report a concern   July 14, 2022 — Rated 10 out of 10 by C.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very professional and honest people
Report a concern   July 13, 2022 — Rated 10 out of 10 by G.B. Don Franklin London - Sales
What do you like about our products and services?

My sales person amber allen was very helpful and did exactly what we ask.

Report a concern   July 13, 2022 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Salesman, Ben Johnson, was transparent and fully explained the entire purchase process.
It was a welcomed experience buying a vehicle and I would fully recommend Ben to other buyers.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Q.S. Don Franklin London - Sales
What do you like about our products and services?

Bobby is fantastic to work with!

Report a concern   July 12, 2022 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly and dependable! Who could ask for more!
Report a concern   July 12, 2022 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful
Report a concern   July 12, 2022 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great work and friendly

Report a concern   July 12, 2022 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and courteous salesman who don’t pressure you into buying
Report a concern   July 12, 2022 — Rated 10 out of 10 by Johnny Canada Don Franklin London Ford - Service
What do you like about our products and services?

Great vehicles and great friendly helpful staff

Report a concern   July 12, 2022 — Rated 10 out of 10 by K.P. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful and personable when taking in for service. Always takes time to answer any questions.

Report a concern   July 10, 2022 — Rated 10 out of 10 by Kayla Sabo Don Franklin London - Sales
What do you like about our products and services?

Tim Wells is the best car salesman around. He is easy to deal with and very accommodating!

Report a concern   July 9, 2022 — Rated 10 out of 10 by Kelly King Don Franklin London Ford - Service
What do you like about our products and services?

Always quick with service and very helpful and friendly

Report a concern   July 9, 2022 — Rated 10 out of 10 by Michele Borders Don Franklin London Ford - Service
What do you like about our products and services?

It’s the customer service, it’s people like Gary( Manager) that keep me coming back.
Report a concern   July 9, 2022 — Rated 9 out of 10 by G.P. Don Franklin London Ford - Service
What do you like about our products and services?

oil change not so quick but good service
Report a concern   July 9, 2022 — Rated 10 out of 10 by N.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I have bought 2 cars from Don Franklin Ford in London and have always been b treated with respect

Report a concern   July 9, 2022 — Rated 10 out of 10 by Andrei Negrus Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very honest and professional! Everything was ready as I arrived at the dealership ! Took less than 20 minutes to trade in and drive away in my new Bronco! Thank you!


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