Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 8, 2022 — Rated 10 out of 10 by M.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Awesome friendly service and helped me get my dream bronco

Report a concern   July 8, 2022 — Rated 10 out of 10 by Michael Cox Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly.
Report a concern   July 8, 2022 — Rated 10 out of 10 by Morgan Boggs Don Franklin London - Sales
What do you like about our products and services?

Loved it. Super fast and friendly

Report a concern   July 6, 2022 — Rated 10 out of 10 by Tammy Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people, Bobby Ayers is the one dealer I will talk to when I need to purchase a vehicle. He is honest and let's me know what I need to make an informed decision.
Report a concern   July 6, 2022 — Rated 10 out of 10 by Randall Hess Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was really nice and really wanted to help find what we wanted!
Report a concern   July 6, 2022 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Convenience and serviceability availability friendly service
Report a concern   July 6, 2022 — Rated 10 out of 10 by Burgie Collett Don Franklin London Ford - Service
What do you like about our products and services?

I like the service department and the sale people are friendly , will always buy from Don Franklin ford
Report a concern   July 6, 2022 — Rated 10 out of 10 by Robert Sulfridge Don Franklin London Ford - Service
What do you like about our products and services?

Solid service department

Report a concern   July 5, 2022 — Rated 10 out of 10 by T.G. Don Franklin London - Sales
What do you like about our products and services?

I love the people, what they offer, and the service dept.
Report a concern   July 5, 2022 — Rated 10 out of 10 by M.C. Don Franklin London - Sales
What do you like about our products and services?

I love my RAM 1500! Tim Wells was awesome to work with in every aspect of the process…from test driving, to answering questions or addressing any concerns I had! He was beyond helpful with the buying and financing end of it and even got a better interest rate to help get me into a payment I was comfortable with. I’ll definitely recommend him and the Don Franklin Family of Dealerships to everyone.

Report a concern   July 5, 2022 — Rated 10 out of 10 by A.L.K.C.P. Don Franklin London Ford - Service
What do you like about our products and services?

great to deal with

Report a concern   July 4, 2022 — Rated 9 out of 10 by David Ballou Don Franklin London Ford - Service
What do you like about our products and services?

great inventory; multiple locations to service my automoble.
Report a concern   July 3, 2022 — Rated 10 out of 10 by Nettie Beckner Don Franklin London - Sales
What do you like about our products and services?

Very friendly and helpful to make sure their customers gets the best deal
Report a concern   July 3, 2022 — Rated 10 out of 10 by T.M. Don Franklin London - Sales
What do you like about our products and services?

My salesperson Dawn was great!! She provided fast, and easy customer service. I would highly recommend her. Very professional.

Report a concern   July 1, 2022 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Fast on maintenance appointments. Barely have to wait an hour.
Report a concern   July 1, 2022 — Rated 10 out of 10 by L.B. Don Franklin London - Sales
What do you like about our products and services?

Misty was an absolute pleasure to work with. She was so timely and responsive through out the entire sales process. She is very knowledgeable of her industry. What a pleasure to deal with a woman in a male dominated industry. Misty definitely deserves a raise and promotion for her exceptional customer service.
Report a concern   June 30, 2022 — Rated 10 out of 10 by O.P. Don Franklin London Ford - Service
What do you like about our products and services?

fast and quality service, polite and courteous employees
Report a concern   June 30, 2022 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service, ease of making appointment.
Report a concern   June 30, 2022 — Rated 10 out of 10 by Keith Tyler King Don Franklin London Ford - Service
What do you like about our products and services?

I feel like the workers went above and beyond. They were professional and I got my vehicle fixed with no issues in a timely manner!
Report a concern   June 30, 2022 — Rated 10 out of 10 by William Vaught Don Franklin London Ford - Service
What do you like about our products and services?

The experience was more than exceptional
Report a concern   June 28, 2022 — Rated 10 out of 10 by Bruce Watson Don Franklin London Ford - Service
What do you like about our products and services?

We stopped in late in the afternoon for The Works oil change service. Even without an appointment, they got our car in and out in short order. Well done Don Franklin Ford Service Team!
Report a concern   June 28, 2022 — Rated 9 out of 10 by D.A. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff

Report a concern   June 28, 2022 — Rated 10 out of 10 by N.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff in the service department.

Report a concern   June 28, 2022 — Rated 10 out of 10 by D.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always friendly and very knowledgeable!
Report a concern   June 27, 2022 — Rated 10 out of 10 by R.T. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Family history
Report a concern   June 27, 2022 — Rated 10 out of 10 by Johnathan Brock Don Franklin London Ford - Service
What do you like about our products and services?

Worked hard to make sure I was satisfied.

Report a concern   June 25, 2022 — Rated 10 out of 10 by W.P. Don Franklin London Ford - Service
What do you like about our products and services?

I like the friendly customer service that is provided. They are always willing to help with my service needs. The employees seem very knowledgeable about what my vehicle needs. They also get my vehicle in and out in a timely manner.

Report a concern   June 24, 2022 — Rated 10 out of 10 by Daniel Irvine Don Franklin London Ford - Service
What do you like about our products and services?

Love our F150 and the service dept is very fast. oil changes in just minutes. we also enjoy the free washes when getting our vehicles serviced.
Report a concern   June 23, 2022 — Rated 10 out of 10 by Douglas Thomas Don Franklin London Ford - Service
What do you like about our products and services?

Ford products top notch services are fast and professional great staff at Don Franklin Ford of London
Report a concern   June 23, 2022 — Rated 10 out of 10 by Stuart Maiden Don Franklin London Ford - Service
What do you like about our products and services?

Quick oil and filter service, I was in and out in 40 minutes.


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