Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 4, 2024 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Quality
Report a concern   December 4, 2024 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

Completely enjoy my car. Always have quick and friendly service encounters!

Report a concern   December 1, 2024 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

My first time there very very friendly staff,
I will return again for my service!
Report a concern   November 30, 2024 — Rated 10 out of 10 by L.N. Don Franklin London Ford - Service
What do you like about our products and services?

It’s been great so far
Report a concern   November 30, 2024 — Rated 10 out of 10 by D.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

A really good variety of vehicles and everyone is always nice and helpful

Report a concern   November 30, 2024 — Rated 10 out of 10 by G.H. Don Franklin London Ford - Service
What do you like about our products and services?

Clean. Professional service
Report a concern   November 30, 2024 — Rated 9 out of 10 by Emily Gisler Don Franklin London Ford - Service
What do you like about our products and services?

The honesty and peace of mind knowing that my car will be fixed takes top priority and Don Franklin Ford in London delivers. I’m very grateful for them and appreciate all their help and hard work

Report a concern   November 30, 2024 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Wonderful service

Report a concern   November 30, 2024 — Rated 10 out of 10 by John Neace Don Franklin London - Sales
What do you like about our products and services?

Awsome buying experience. Everyone was friendly, a 10+ in customer service!
Report a concern   November 30, 2024 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff, clean facility

Report a concern   November 30, 2024 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Gets me in and out in a timely manner!
Always met with a friendly smile and goes over issues if any on existing that need to be taken care of if not done on this visit!
Travis always takes care of my vehicle needs

Report a concern   November 30, 2024 — Rated 10 out of 10 by Samantha White Don Franklin London Ford - Service
What do you like about our products and services?

Best and friendliest staff

Report a concern   November 30, 2024 — Rated 10 out of 10 by James Bailey Don Franklin London Ford - Service
What do you like about our products and services?

They were fast
Report a concern   November 28, 2024 — Rated 10 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

You are pretty quick and you do a good job
Report a concern   November 28, 2024 — Rated 10 out of 10 by Terry Shumate Don Franklin London Ford - Service
What do you like about our products and services?

Quick service

Report a concern   November 28, 2024 — Rated 10 out of 10 by Mark Tatum Don Franklin London Ford - Service
What do you like about our products and services?

Quick response very nice place

Report a concern   November 28, 2024 — Rated 10 out of 10 by Amy Estep Don Franklin London Ford - Service
What do you like about our products and services?

Absolutely love my new Toyota Highlander!

Report a concern   November 28, 2024 — Rated 10 out of 10 by Cumberland Corp Don Franklin London Ford - Service
What do you like about our products and services?

They were very professional and great people to deal with. Mr Partin was absolutely great in every aspect of my visit.
Report a concern   November 28, 2024 — Rated 10 out of 10 by Krista Pettigrew Don Franklin London Ford - Service
What do you like about our products and services?

Every time I have gone there they have gotten me right in and taken good care of me. I trust them to inspect my car and tell me if I need anything. I have taken 2 of my vehicles here and every time I am met with friendly and helpful people.
Report a concern   November 28, 2024 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

The service people I interacted with. The quick response to getting my vehicle in for service. Also for working with me on scheduling a time that fit my time frame.
Report a concern   November 28, 2024 — Rated 10 out of 10 by Hershel Taylor Don Franklin London Ford - Service
What do you like about our products and services?

Larry was very helpful with my service.

Report a concern   November 27, 2024 — Rated 10 out of 10 by C.E. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, knowledgeable staff.
Report a concern   November 27, 2024 — Rated 10 out of 10 by Katie Bush Don Franklin London Ford - Service
What do you like about our products and services?

Always had great service an very friendly people

Report a concern   November 27, 2024 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service

Report a concern   November 27, 2024 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

I love how friendly the staff is and how quick service is!
Report a concern   November 27, 2024 — Rated 9 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

Employees was nice and polite but I believe they could speed the process up some. It took almost 3 hrs to get my vehicle serviced. Works oil change.
Report a concern   November 27, 2024 — Rated 9 out of 10 by B.B. Don Franklin London Ford - Service
What do you like about our products and services?

Every thing

Report a concern   November 27, 2024 — Rated 10 out of 10 by Jonathon Messer Don Franklin London - Sales
What do you like about our products and services?

Understanding and super helpful with what needs their customers want and look for.

Report a concern   November 27, 2024 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and accurate work.

Report a concern   November 27, 2024 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

I wish the oil change was quicker but I guess there busy but other than that clean place everone seems nice


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