Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 7, 2025 — Rated 10 out of 10 by Kenny Kamber Don Franklin London Ford - Service
What do you like about our products and services?

Top notch employees

Report a concern   March 7, 2025 — Rated 10 out of 10 by Len Ashley Don Franklin London - Sales
What do you like about our products and services?

Excellent staff and service

Report a concern   March 7, 2025 — Rated 10 out of 10 by Anthony Tamble Don Franklin London Ford - Service
What do you like about our products and services?

Friendly happy workers and clean.

Report a concern   March 7, 2025 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Efficient service and great staff.

Report a concern   March 7, 2025 — Rated 10 out of 10 by L.H. Don Franklin London Ford - Service
What do you like about our products and services?

They are honest about what your car needs and do their best to keep prices to a minimum.

Report a concern   March 7, 2025 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Quick, polite and professional

Report a concern   March 7, 2025 — Rated 10 out of 10 by Daniel Osborne Don Franklin London Ford - Service
What do you like about our products and services?

Everyone I have met there over the years have been exceptional. There are not other costs than what has been told. They have always told me what’s going on with my truck bad or good and about future items that need to be replaced soon without pushing it.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Bridgett Evans Don Franklin London - Sales
What do you like about our products and services?

Great friendly service will recommend to people I know and will be back to trade in the future. Great sales manager.

Report a concern   March 7, 2025 — Rated 9 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Great wait time, friendly service

Report a concern   March 7, 2025 — Rated 9 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

The service was fast I didn't have much time to get an oil change but they changed my oil quickly which made me happy

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Customer service was great. And I have always bought dependable cars from Don Franklin. It was a great experience!!!

Report a concern   March 7, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Local close between work and home

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.H. Don Franklin London Ford - Service
What do you like about our products and services?

Cam, rusty, and robbie are the best. Very professional and friendly

Report a concern   March 7, 2025 — Rated 10 out of 10 by Nick Patel Don Franklin London Ford - Service
What do you like about our products and services?

I like it that fast service ever

Report a concern   March 7, 2025 — Rated 10 out of 10 by Sandra Spence Don Franklin London Ford - Service
What do you like about our products and services?

A team you can really count on. Great products and services. They do a great job.

Report a concern   March 7, 2025 — Rated 10 out of 10 by C.P. Don Franklin London Ford - Service
What do you like about our products and services?

Friendky

Report a concern   March 7, 2025 — Rated 10 out of 10 by R.T. Don Franklin London Ford - Service
What do you like about our products and services?

10

Report a concern   March 7, 2025 — Rated 10 out of 10 by A.W. Don Franklin London Ford - Service
What do you like about our products and services?

I love the friendly service. One thing I don’t like is they pick and choose who’s car they will wash or they say they checked your air in your tires and they never. I do love that they don’t leave you sitting for hours before they get to your car.

Report a concern   March 3, 2025 — Rated 10 out of 10 by Tonya Estep Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good selection, Knowledgeable and friendly staff,

Report a concern   March 3, 2025 — Rated 10 out of 10 by Josh Riley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

What an amazing experience. The best car buying experience I’ve ever had. Drove out from Oklahoma to get a great deal on a ford lighting. Couldn’t be happier!

Report a concern   March 3, 2025 — Rated 10 out of 10 by Timothy Noble Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly environment

Report a concern   March 3, 2025 — Rated 10 out of 10 by Krystal Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always so kind and help in every way! They have always took care of my truck! Only place I trust with my ride!

Report a concern   March 3, 2025 — Rated 10 out of 10 by L.C. Don Franklin London - Sales
What do you like about our products and services?

Everything.

Report a concern   March 3, 2025 — Rated 10 out of 10 by Jimmy Caudell Don Franklin London - Sales
What do you like about our products and services?

Very professional and straightforward

Report a concern   March 3, 2025 — Rated 10 out of 10 by William Branson Don Franklin London - Sales
What do you like about our products and services?

Service was second to none. Made my first truck buying experience one I will want to do at Don Franklin in the future. Cameron, Rusty, and the GM of London were some of the best, most informative people I’ve ever met and they worked with me fairly to gain my business. I would 100% buy from here again.

Report a concern   March 3, 2025 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

always great service. Friendly staff

Report a concern   March 3, 2025 — Rated 10 out of 10 by Michael Charles Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quick and quality service!

Report a concern   March 3, 2025 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient

Report a concern   March 1, 2025 — Rated 10 out of 10 by Austin Embry Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fair prices. Nice people.
Jordan and everyone that helped me didn’t mess around, they got me the best deal they could right out of the gate.
My 2 year old son had a good time, which is saying something, Jordan gave him a juice box and snacks.
Just felt like dealing with real honest people the whole time.
10/10 experience.
If you don’t feel like haggling with a bunch of car dealers over buying a car, just go see Jordan and the guys over at Don Franklin. They will hook you up.
Also, Jordan needs a raise. I don’t know what you’re paying that guy, but you should pay him more. He’s going above and beyond with it.

Report a concern   February 26, 2025 — Rated 10 out of 10 by Amanda Robbins Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and helpful service and good parts. Excellent!!


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