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Customer Testimonials
Professional, friendly and helpful.
My service was completed in a very timely manner, and before I left, they gave me recommendations on continued maintenance.
I like the Ford product and Don Franklin has the best new Ford warranty around here. Salesperson Misty was the best, she should get a bonus for putting up with me.
Good Service !
Very courteous, and do the best job servicing my vehicle
Great service. Took care of the problem for my Bronco and explained what they did.
Thank you Name removed
Your service writer is fantastic! He's is very customer oriented! Best service guy I've seen yet!
Staff is very friends. Comfortable waiting area with coffee/hot chocolate.
Great service
Fast and friendly
Super great people and fast service
The customer service.
Good people working there.
Great customer service!
Quick service.
Excellent customer service with a smile.
Great service, thank you!
Friendly staff. Quick
Your service department is very professional and each time I have visited they have performed outstanding work on my truck. I really appreciate the opportunity to tell you how much I appreciate your service department in London, Kentucky thank you very
Very friendly and helpful associates. I have recommended family members that bought vehicles from Don Franklin London.
Frankie marcum went above and beyond duty to get me the suv I wanted. Will,tim and Gary were so great to work with as well
Fast and friendly service!!
Always effortless when I have my oil changed
Always very helpful and efficient!
Very nice people and I have bought 3 vechiles front Don Franklin. They always take care of you amazing people
Service positive attitude towards honesty and
Happy place good service just wonderful
Everyone was super friendly and helpful. Logan was wonderful. I’m a very anxious person when it comes to buying a car and they made it very easy for me.
Friendly and very very respectful
Everything from the service to the people to the product all of it is 5 stars