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Customer Testimonials
Kind and hard working people.
I've only lived in the area for about a year and half. Ever since moving here, I've only used Don Franklin Ford in London and have never had better service anywhere. I'd also recommend their collision center.
Fast friendly customer service and met out needs in finding my husband the 2018 GMC
Quick service friendly employee
Courtesy. They went above and beyond
Wonderful people.. great service was in and out in no time.
Jake and Steven along with all the service personnel are great
Easy service and very punctual. Nice waiting area with snacks, TV and drinks while waiting.
Quick service and a very friendly staff.
Very professional and very knowledge
They fixed the problem- as far as I know
Great communication
Staff friendly and gets things done in timely manner.
That Kindra will treat you just like family. And they are very helpful.
They always do a good job and I trust the service they perform. I can always get an appointment when I want.
Excellent service information was great and they work me in quickly. Thank you so much. I appreciate you all.
The truck I bought was top quality. Runs great, dependable. I wish that they would have put floor mats in it. When I go it home I realized that it didn’t have any. The salesman and financial officer were very professional and kind.
Everything! The service and quality of repair work from parts to appointment setting all the way to driving me repaired car off the lot was outstanding
The staff was very nice and they made it easy to get exactly what I was looking for
SERVICE WAS QUICK AND EVERYONE WAS GREAT. I WILL AND DO RECOMMEND DON FRANKLIN FORD EVERY CHANCE I GET.
Love
Discussions with service techs were easy to understand, and the time it took to complete the repairs on my truck was quick.
I got in at the scheduled time and the work was most satisfactory.
Fast and quality service.
Great buying experience
Great service and atmosphere. Getting scheduled was a piece of cake.
Customer service.
Very timely and great service. Robbie Brown always gets me in when needed.
Staff is easy to work with.
Austin was very helpful and extremely patient and kind! I appreciate all of his help! Y’all had a great selection of used vehicles with good prices! Thank you!