Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 28, 2024 — Rated 10 out of 10 by J.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Laid back easy to work with

Report a concern   December 28, 2024 — Rated 10 out of 10 by Brenda Givens Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your inventory had a good selection of vehicles. Inventory was priced to sell Customers are treated with respect and sales staff was top notch Your service department has a great reputation for getting your problems resolved and you back on the road All around a fantastic experience.

Report a concern   December 28, 2024 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

Very dependable product, and best service around

Report a concern   December 23, 2024 — Rated 10 out of 10 by Dennis Bunch Don Franklin London Ford - Service
What do you like about our products and services?

Great service staff and service manager,Robbie Brown.

Report a concern   December 23, 2024 — Rated 10 out of 10 by G.P. Don Franklin London Ford - Service
What do you like about our products and services?

Grate service

Report a concern   December 23, 2024 — Rated 10 out of 10 by D.I. Don Franklin London Ford - Service
What do you like about our products and services?

The people are very helpful and friendly. And Ford is the Best truck you can have

Report a concern   December 23, 2024 — Rated 10 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome service and awesome staff

Report a concern   December 23, 2024 — Rated 10 out of 10 by Jason Amburgey Don Franklin London Ford - Service
What do you like about our products and services?

I like Don Franklin because they carry nothing less than the best products and they will do whatever it takes to make your experience a good experience.

Report a concern   December 23, 2024 — Rated 10 out of 10 by A.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service and friendly workers

Report a concern   December 23, 2024 — Rated 10 out of 10 by Kindra Ward Don Franklin London Ford - Service
What do you like about our products and services?

Wonderful service!

Report a concern   December 20, 2024 — Rated 10 out of 10 by Randy Poling Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable about the vehicle that they working on. They complete their job in a timely manner and informs the customer if they find something wrong before they fix it.

Report a concern   December 20, 2024 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Your always willing to help a d get us in for service as quickly as possible

Report a concern   December 19, 2024 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

Get great service any time I am at DF Ford. No complaints in 12 years of service on 2014 Fusion

Report a concern   December 19, 2024 — Rated 10 out of 10 by J.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I have been a ford man for 50 years ! Good product and good service 😊

Report a concern   December 19, 2024 — Rated 10 out of 10 by S.W. Don Franklin London Ford - Service
What do you like about our products and services?

Quick oil change is the best!!

Report a concern   December 19, 2024 — Rated 10 out of 10 by Floyd Johns Don Franklin London Ford - Service
What do you like about our products and services?

Worker attention and care, plus good job!

Report a concern   December 19, 2024 — Rated 10 out of 10 by B.P. Don Franklin London - Sales
What do you like about our products and services?

The ease of purchasing a vehicle. Very simple process.

Report a concern   December 19, 2024 — Rated 10 out of 10 by H.A. Don Franklin London Ford - Service
What do you like about our products and services?

Amazing customer service!!!

Report a concern   December 19, 2024 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous staff. Prompt and timely service and clean waiting areas.

Report a concern   December 19, 2024 — Rated 10 out of 10 by R.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your salesman Jordan Asher went above and beyond to help me

Report a concern   December 19, 2024 — Rated 10 out of 10 by T.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Picked when he was scheduled and dropped of where and when scheduled no damage to my vehicle

Report a concern   December 19, 2024 — Rated 10 out of 10 by Virginia Conley Don Franklin London Ford - Service
What do you like about our products and services?

I like the service you did with servicing my car for the winter and oil change. Happy you corrected the problem with the cover plate. Like you spraying off my car makes it look nice . I enjoy the short waiting time to get my car done. Thank You.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Sue Bryant Don Franklin London Ford - Service
What do you like about our products and services?

They are always helpful and very nice.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Rick Harris Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The customer service was excellent! We've gotten our last 3 cars from Don Franklin and have never been disappointed.

Report a concern   December 19, 2024 — Rated 10 out of 10 by A.S. Don Franklin London - Sales
What do you like about our products and services?

Austin Davis found me exactly what I was looking for. Very sweet, helpful & patient. If he didn't have the answer to any of my questions, he looked into it right away. He also drove 1.5hrs to deliver my truck without knowing 100% that it was sold. He was great. Because of his patients, it helped me! Usually, I feel forced or pushed into the sale. Thank you again for finding & delivering my sweet ride!
I love it.
Merry Christmas

Report a concern   December 19, 2024 — Rated 10 out of 10 by Carrie Tillery Don Franklin London Ford - Service
What do you like about our products and services?

They are always very kind. They let you know upfront if anything extra needs to be done.
When you are finished they tell you what all was done plus papers telling you.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Shoen Parley Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly. Always on point

Report a concern   December 19, 2024 — Rated 10 out of 10 by L.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

You worked with my schedule to get this done. Very considerate.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Diana Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and reliable!

Report a concern   December 18, 2024 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Pretty quick service


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