Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 27, 2025 — Rated 9 out of 10 by Karen Hibbard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Customer service.
Was very professional
Report a concern   July 27, 2025 — Rated 10 out of 10 by Brandon Pratt Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your Sales Guy was very helpful not pushy
Report a concern   July 27, 2025 — Rated 10 out of 10 by Charlene Hoskins Don Franklin London Ford - Service
What do you like about our products and services?

Professional and courteous service surely be coming back
Report a concern   July 27, 2025 — Rated 10 out of 10 by Gary Akins Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   July 27, 2025 — Rated 10 out of 10 by Angela Singleton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales and service management r awesome but I brought my truck in for a recall on motor and they performed test on my truck and blew something to air conditioner now it want work the service manager Jacob was very friendly and is trying get my warranty to get it cover it I feel like they should be responsible for fixing it being the test they performed caused the problem if the warranty don’t cover it but hopefully it works out and my air conditioner gets fixed thanks
Report a concern   July 27, 2025 — Rated 10 out of 10 by Alesha Morgan Don Franklin London - Sales
What do you like about our products and services?

Great service and super cool and respectful employees

Report a concern   July 27, 2025 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is very friendly and treats you like family
Report a concern   July 26, 2025 — Rated 10 out of 10 by L.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick, excellent service.

Report a concern   July 26, 2025 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and quick!
Report a concern   July 26, 2025 — Rated 10 out of 10 by Steve Broom Don Franklin London Ford - Service
What do you like about our products and services?

Thanks for the help on our vehicle’s needs!
Report a concern   July 26, 2025 — Rated 10 out of 10 by B.K. Don Franklin London - Sales
What do you like about our products and services?

Had what I was looking for

Report a concern   July 26, 2025 — Rated 10 out of 10 by R.B. Don Franklin London - Sales
What do you like about our products and services?

Everything awesome TimWells and his staff are excellent sell’s people thank everyone of you

Report a concern   July 26, 2025 — Rated 10 out of 10 by Gabriella Walker Don Franklin London Ford - Service
What do you like about our products and services?

You guys are very reliable

Report a concern   July 26, 2025 — Rated 10 out of 10 by Tony Mitchell Don Franklin London Ford - Service
What do you like about our products and services?

Great
Report a concern   July 26, 2025 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

I love the service they provide

Report a concern   July 26, 2025 — Rated 10 out of 10 by Laurel County Laurel County Board Of Educati Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service people fast service and quality service

Report a concern   July 25, 2025 — Rated 9 out of 10 by I.E.K.D.I. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff
Report a concern   July 25, 2025 — Rated 10 out of 10 by V.C.D. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and provide good advice on what to do or needs to be done in a timely manner. Staffs are respectful and professional. They check everything so I don’t have to worry about anything. They treat you like a family and like you’re a local.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Michael Middleton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Really good people that works there very helpful. This makes 2 we have bought in two weeks one from Iven and one from Max.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Patricia Hobbs Don Franklin London Ford - Service
What do you like about our products and services?

Service employees were very helpful in servicing my Kia Sedona. This was an appointment and I was taken right into garage and within reasonable time my vehicle was finished. This dealership will be given 5 stars. I am very satisfied.
Report a concern   July 25, 2025 — Rated 10 out of 10 by William Lambert Don Franklin London Ford - Service
What do you like about our products and services?

With my appointment, my service quick.
Report a concern   July 25, 2025 — Rated 10 out of 10 by Mountain Valley Supply Don Franklin London Ford - Service
What do you like about our products and services?

Wonderful people at a fair price!
Report a concern   July 25, 2025 — Rated 10 out of 10 by Teresa Caudill Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I appreciate the friendliness and willingness to help. I am a Ford person.

Report a concern   July 25, 2025 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

Done great so far

Report a concern   July 25, 2025 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

I like the feeling knowing that my vehicle is getting great care without the worry of being hassled of more add ons.
Report a concern   July 25, 2025 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is nice in and out quick
Report a concern   July 25, 2025 — Rated 10 out of 10 by Dennis Bennett Don Franklin London Ford - Service
What do you like about our products and services?

Nice vehicles always heard you get what you pay for..service was really good too
Report a concern   July 25, 2025 — Rated 10 out of 10 by B.F. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and friendly people.
Report a concern   July 25, 2025 — Rated 10 out of 10 by H.J. Don Franklin London Ford - Service
What do you like about our products and services?

I like the excellent service. Service and sells people are excellent. Products are great.

Report a concern   July 25, 2025 — Rated 10 out of 10 by M.B. Don Franklin London - Sales
What do you like about our products and services?

The whole process of buying was quick. Everyone was extremely nice and We felt like they went above and beyond getting everything set up for our hitch changeover.
Great Place!!

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