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Customer Testimonials
The used department is the best Carlot I’ve ever been toon very friendly great people
Very very fair and their prices I've bought four cars from them three in the last 6 months and an F-150 Ford truck Frankie is the best salesman and very honest man at Don Franklin Ford in London Kentucky
It was so easy and convenient. The sales associate was awesome!!
Cameron Johnson was terrific to work with. He paid close attention to the details of each vehicle we looked at and made sure the vehicles we test drove met all of our wants and needs. Travis Jasper and Lonnie Williamson in the finance department were very accommodating and made sure to take their time explaining our options. We had a great experience at Don Franklin of London!
I had service done in my vehicle in both the service writer and technician very open welcoming and upfront with the work to be done and kept me updated throughout the process. I appreciate the efforts and they fix the problem perfectly
Dependable parts, and best service around.
Super nice
Everything quick and satisfied.
Local business and ways to get an appointment when needed.
Everyone is happy to help you. I feel like everyone goes the extra mile to assist you.
Friendly staff misty was very friendly and willing to find something in my price range and her boss think his name was Travis did awesome job to finding what I wanted
Quick n easy
Staff is courteous and helpful.
Great friendly service that stayed after hours to complete the sale the same day!
Good service
Kept me informed very well - did Great work on automobile
everything was great !!!! they treat you like family there
Service department is exceptional
The service department is always accommodating in every way
Staff is awesome, work is done right, good communication; and i am always treated honestly with repair work.
They treat you like family.
Always gets me in and out quickly. But this week it took longer for some reason. Over two hours. But they are very friendly and helpful
I feel it's the best place to receive service especially since I purchased my vehicle there
Best people and service in the tri county area!
Everybody tries to do a very good job
Oil changes go smoothly
Great people
Reasonable price, nice waiting area (especially for kids), quick service
Everyone was very friendly and made a stressful situation very easy to deal with and helped us beyond out expectations. The technition that handled our vehicle (Jacob) was very easy to talk to and explained everything extremely well.
Quick, fast, friendly