Customer Testimonials

You were quick and efficient.

We bought a vehicle and it ended up with some problems and they went above and beyond to help us.

I enjoy driving Ford products and it was very easy to schedule services for my vehicle. Everyone was courteous and my vehicle was serviced in a very timely manner.

I assume I’m getting the best products and the correct services needed. I drive by myself a lot, so I need my vehicle serviced properly.

The service is always fast and reliable. I know interview car will be fixed right the first time and the people are always so nice and helpful.

Great service James is the best in the service department everyone is so polite

Always very friendly and knowledgeable employees. Good communication and a feeling of appreciation for a chance at our business.

Fast and friendly service

Quick service

Best after purchase service I have ever had.

Friendly and good quality service

Great Service.

Love my KIA, makes the third one I have owned, never no issues. And service department has always been great!

Great vehicles, service and people.

Got on and out fast with the oil change

Very helpful, always courteous and very friendly

London Ky sales person Kindra Ward is absolutely the best , friendly, helpful, and never fails to amaze me how she will work with us. Service department is always helpful, and keep us updated on our vehicles.

I am totally pleased every time I have my vehicle serviced at Don Franklin London Ky. I have always had good results

The quality of your products for an affordable price and the friendly, family service .

Patience with customers while they try to decide

Got in and out for the "Works" oil change and tire rotation in less than an hour! Called ahead for an appointment and was right on time. Very affordable price for a dealership, actually cheaper than most quick lubes! Thanks

Very high quality and everyone is so very friendly I would recommend everyone hunting for a nice vehicle to go to Don Franklin auto we will always be very grateful

great service for our vehicles the past 12 years! thanks

I enjoy dealing with your dealership.However , I have a problem with the ford company as a whole at this moment in time. There has been a recall on my vehicle for over 2 years. And they still do not have the parts to fix it. Why?

Everything was explained thoroughly .

Great service. Great personnel. Great company to do business with

Friendly and timely service. Appointments are honored and rarely take longer than expected

I have gotten screwed every auto purchase experience I've had. I was terrified. I loath car shopping. Our salesman was very informative. He worked hard to do some creative financing to get our payment where I required. Thank you!

Tim Wells and Leighton Napier are fantastic. Best individuals i have ever did business with. They always get into the vehicle i want and i leave very happy with our deal.

They treat you good very good at telling you what they going do to your car