Customer Testimonials

It’s quick and easy

Clear communication

jacob is a great guy i am in about every month for service i know i cant get him every time but he is just down to earth

Tim wells is my best friend, no matter where he works. I will buy off of him!

Your service tech Travis’ customer service is amazing! He went above and beyond to ensure this family traveling through to Myrtle Beach, was able to get there to visit our Coast Guardsman for Thanksgiving. The alternator went out, plus there were no local rentals vehicles available during the week prior to Thanksgiving. It looked pretty bleak, like we were going to be stuck in a hotel for the holiday. However, Travis helped us to get a rental so we could spend Thanksgiving with our Coastie and family, and the Don Franklin Ford service techs got it fixed by the time we returned. My favorite service is your employees customer service!!! I’ll be back to this dealership for my next Ford. Thanks to all for your making this happen!

Ease of scheduling online or by phone. Quick in and out for service. Nice waiting area with free coffee.

Easy and quick service also they explain things that need to be repaired or replaced.

Great people great place

Service is always great!!

Convenient

Good Staff, Good experience, we just didn't trade. It was no fault of anyone at the Dealership.

The salesman are always willing to go beyond and search for and meet every need we have. We have traded cars with Don Franklin for many years and have always come out very satisfied!!!

Always good experience with the service guys

Always professional

Never had any trouble with any of the vehicles I bought there and always had good service

Efficient and friendly

Very professional knowledgeable and friendly

Good pricing on service welcoming employees. Sales was easy to work with

Always willing to share upcoming service ideas and cost in order to keep vehicles operating as they should.

Fast service

Service team is courteous and seem to care about service professionalism

Honestly, Ford Trucks, great fast service department

Never had a problem getting an appointment to have my vehicles service. Most of the time the work is completed within an hour to an hour and half.

Very friendly people and friendly atmosphere

I like how you’re treated as an individual and you’re friendly welcomed. They are also fair and understanding..

Great people to work with friendly and helpful

Easy to make appointment and get work done quickly

Friendly and honest and very helpful!!

Cameron and Travis, as well as service department went above a beyond for me in regards to buying a truck.

As a recent widow, I appreciate the thoughtfulness and compassion that others give, especially as we live in a world that is slowly forgetting to treat people with dignity, respect, and kindness, as we all have struggles. So, meeting Cameron was truly a blessing from God. He is younger, but he seems to have an old soul.

Cameron is old school in that he wants to know you, you know him, and to be the guy you want to buy a truck or car from for the next forty years. He will try hard and he cares. I hope God continues to bless him and I will look forward to buying another vehicle from him in the future.

In and out!!