Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   May 8, 2025 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Trusting

Report a concern   May 6, 2025 — Rated 10 out of 10 by T.T. Don Franklin London - Sales
What do you like about our products and services?

Quick easy and friendly

Report a concern   May 6, 2025 — Rated 9 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

The people

Report a concern   May 4, 2025 — Rated 10 out of 10 by T.S. Don Franklin London Ford - Service
What do you like about our products and services?

Just super nice people
Report a concern   May 4, 2025 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and professional

Report a concern   May 4, 2025 — Rated 10 out of 10 by Bradley Jones Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly, and always willing to help with any questions

Report a concern   May 4, 2025 — Rated 10 out of 10 by Penny Smith Don Franklin London Ford - Service
What do you like about our products and services?

Service is always exceptional and the price is always right
Report a concern   May 4, 2025 — Rated 10 out of 10 by E.F. Don Franklin London Ford - Service
What do you like about our products and services?

Easy in and out. Timely appointments.
Report a concern   May 4, 2025 — Rated 10 out of 10 by Jeffrey Coots Don Franklin London - Sales
What do you like about our products and services?

Very professional and trustworthy people

Report a concern   May 4, 2025 — Rated 10 out of 10 by Steven Brewer Don Franklin London - Sales
What do you like about our products and services?

Just shopping around
Report a concern   May 4, 2025 — Rated 10 out of 10 by Eleschia Anderson Don Franklin London Ford - Service
What do you like about our products and services?

Always a thorough vehicle check. Travis Gregory is always my go to guy!
Report a concern   May 3, 2025 — Rated 10 out of 10 by R.W. Don Franklin London - Sales
What do you like about our products and services?

You provided a vehicle like what I was searching for. I appreciated your sales representative. Very helpful and not pushy like most places. Your finance person was also kind and helpful.
Report a concern   May 3, 2025 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Service was good and polite

Report a concern   May 3, 2025 — Rated 10 out of 10 by J.B. Don Franklin London - Sales
What do you like about our products and services?

Very satisfied !!
Report a concern   May 1, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service, friendly people, nice waiting area

Report a concern   May 1, 2025 — Rated 10 out of 10 by Don Baker Don Franklin London Ford - Service
What do you like about our products and services?

Fast service
Report a concern   May 1, 2025 — Rated 10 out of 10 by Robert Weber Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your service center
Report a concern   May 1, 2025 — Rated 10 out of 10 by Elizabeth Stallard Don Franklin London Ford - Service
What do you like about our products and services?

I love my vehicle. I have always loved Ford products. Anyway, it's such a wonderful vehicle drives. Good good on gas. The process for looking and buying a very smooth that aimed please. And I was so glad for that because I needed a new vehicle but I was about ready to walk off the lot because I was getting really. Disheartened, but they bend over backwards to make sure that you have what you want or what you need.So I was very pleased with that, but everybody that was there.The staff are just awesome
Report a concern   April 30, 2025 — Rated 10 out of 10 by Diana Shackleford Don Franklin London Ford - Service
What do you like about our products and services?

Your fast friendly service

Report a concern   April 30, 2025 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Really like the pickup and delivery. Very nice
Report a concern   April 30, 2025 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very dependable this time

Report a concern   April 30, 2025 — Rated 10 out of 10 by D.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were able to make a great deal and they filled up the vehicle I bought

Report a concern   April 30, 2025 — Rated 10 out of 10 by Travis Mitchell Don Franklin London Ford - Service
What do you like about our products and services?

Quick service and really nice staff.
Report a concern   April 30, 2025 — Rated 10 out of 10 by Kathy Quail Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is so nice, helpful and informative from the moment you walk in the door.

Report a concern   April 30, 2025 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Clean and comfortable

Report a concern   April 30, 2025 — Rated 10 out of 10 by Martha Larabee Don Franklin London - Sales
What do you like about our products and services?

They don’t push you And they walk all over the parking lot with you they’re awesome

Report a concern   April 30, 2025 — Rated 10 out of 10 by Tyler Wine Don Franklin London - Sales
What do you like about our products and services?

Wouldn't have bought anything if it wasn't for Kindra. She was easily the best sales person I dealt with between the 6 different car lots I went to.

Report a concern   April 29, 2025 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

My truck has 624573 miles and the best service around the tri county area

Report a concern   April 29, 2025 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Can’t beat the service dept. they get you done and out of there.
Report a concern   April 29, 2025 — Rated 10 out of 10 by Kim Messer Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love the customer service there all so nice


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