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Customer Testimonials
Fast and reliable service on my vehicle
My salesman (Eli Wright) at Don Franklin Ford Lincoln in London, KY was so helpful. He made it easy for us to get into an awesome car, we are very grateful. If/When we need another car we will definitely be back to this dealership!
The people are great. That’s what makes the dealership special. They are honest and straightforward. If a mistake is made they make it right. From sales to service, everyone at Don Franklin London does it right. In short, I trust them.
Everyone was very helpful and friendly
Wide verity of vehicles and very professional and friendly staff.
Overall service was great!
Everything
They are always great with everything I need!
Don Franklin Ford is our Dealer of Choice for work. Great responsiveness, good communication and the work was what should be expected. It’s worth the drive to ensure our vehicles are well taken care of.
They fixed exactly what I asked them to fix. They communicated the whole time and provided transparency.
Travis Gregory! Always taking care of my vehicle he is very friendly and professional! Great Service
Always professional and fast service!
I bought my vehicle there and the people have been so nice. Always explaining everything to me. So nice when everything goes smoothly. Thank you Ford for all you do for us ..💕
Easy to work with very knowledgeable
We h as had a great salesman and the financial guy peanut was amazing
Everyone works really hard to get what you need done
Service tech that I dealt with is great. Very professional and great at what he does
Everyone is very nice and helpful ....
Friendly
Because the price for oil changes is fair I feel. Some places take advantage of people with well over 100 bucks for an oil change. Not to mention I’ve always been treated friendly by any staff member I deal with. So, friendly and fair can’t beat that combination.
It good
I’m very pleased with the help and services that I receive when I have any problems with my vehicle..everyone from sales to service are always friendly and willing to help with any questions or problems that I may have…I always recommend them to anyone I know that may be looking for a vehicle or great service.
They are so nice and helpful
Fast, friendly service. They have a really nice waiting area.
The service department is hands down the nicest staff we have dealt with. Top notch
Large selection of Lincoln with great sales service
Raleigh Bowling went above and beyond to find me the right vehicle in my price range that was perfect for me! I would recommend him and Don Franklin to anyone!
Staff was very friendly and professional. Raleigh was very helpful and knowledgeable about the Lincoln Aviator we purchased. Paperwork was fairly quick…appreciated that. And we were very impressed that God was acknowledged in this place, don’t know of any dealerships that openly display sayings / plaques about God etc. Nay God Richly Bless your business.
Always friendly reliable and aj job well done. Nice waiting area comfortable. Always informative. Two thumbs up!
Honest. Friendly.