Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 29, 2025 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

Service in a timely manner and staff always polite and helpful

Report a concern   December 29, 2025 — Rated 10 out of 10 by Brooklyn Hudson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra is the best! Such a easy and smooth car buying experience!
Report a concern   December 29, 2025 — Rated 9 out of 10 by Philip Harbaugh Don Franklin London Ford - Service
What do you like about our products and services?

Great service but slow
Report a concern   December 29, 2025 — Rated 10 out of 10 by J.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great work on time appointment

Report a concern   December 28, 2025 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Great friendly place to have your car worked on

Report a concern   December 27, 2025 — Rated 10 out of 10 by D.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra listened to what we wanted and helped find the perfect vehicle.

Report a concern   December 26, 2025 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Great work

Report a concern   December 23, 2025 — Rated 9 out of 10 by K.T. Don Franklin London Ford - Service
What do you like about our products and services?

I did not like yall charging 3% for using a debit card. Luckily I had checks. You take a big risk with checks instead of debit cards in my opinion. There are other businesses that don’t charge that and plenty of shade mechanics that can change oil and rotate tires.

Report a concern   December 23, 2025 — Rated 10 out of 10 by James Adams Don Franklin London Ford - Service
What do you like about our products and services?

Good quick service and friendly people

Report a concern   December 23, 2025 — Rated 10 out of 10 by James Hellard Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   December 23, 2025 — Rated 10 out of 10 by J.R. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly courteous service, and The powertrain warranty.
Report a concern   December 23, 2025 — Rated 10 out of 10 by Terresa Hooker-Bowles Don Franklin London Ford - Service
What do you like about our products and services?

I’m always treated great!!!!
Report a concern   December 23, 2025 — Rated 10 out of 10 by L.F. Don Franklin London Ford - Service
What do you like about our products and services?

Always wonderful service. The only place I trust to work on my car! I bought from Don Franklin London, and they’re the only ones I let do anything on my car too!
Report a concern   December 23, 2025 — Rated 10 out of 10 by Anthony Tamble Don Franklin London Ford - Service
What do you like about our products and services?

Factual and friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by William Gallup Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ford is a very reliable product. From the second I walked into the door I was greeted and taken care of by a professional staff. Everyone was so kind.
Report a concern   December 22, 2025 — Rated 10 out of 10 by J.U. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Jamie Isaacs Don Franklin London Ford - Service
What do you like about our products and services?

Great staff and service .

Report a concern   December 22, 2025 — Rated 10 out of 10 by G.W. Don Franklin London Ford - Service
What do you like about our products and services?

I like the people

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.L. Don Franklin London Ford - Service
What do you like about our products and services?

Working with the various employees made purchasing a new vehicle extremely easy and stress free. Great job Don Franklin Staff!

Mery Christmas and Happy New Year!

First name removed -n- Michelle

Report a concern   December 20, 2025 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone that I’ve dealt with has seem genuinely nice. I like that you can watch through the window and see them working on your vehicle. It is a nice facility. I like that they take me in at my appointment time and get the work done quickly.
Report a concern   December 20, 2025 — Rated 10 out of 10 by J.E. Don Franklin London Ford - Service
What do you like about our products and services?

Quality service and very professional

Report a concern   December 20, 2025 — Rated 10 out of 10 by N.D. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   December 19, 2025 — Rated 10 out of 10 by M.K. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy to get in and have service completed. Everyone is friendly and knows their job.

Report a concern   December 19, 2025 — Rated 10 out of 10 by Lisa Gibbons Don Franklin London Ford - Service
What do you like about our products and services?

They are always there and seem to do as asked and very nice service

Report a concern   December 19, 2025 — Rated 10 out of 10 by C.E. Don Franklin London Ford - Service
What do you like about our products and services?

They always treat you like family.

Report a concern   December 19, 2025 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   December 19, 2025 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and clean atmosphere. Work done in a timely manner.

Report a concern   December 19, 2025 — Rated 10 out of 10 by L.K. Don Franklin London Ford - Service
What do you like about our products and services?

Everything went very well on my oil change.

Report a concern   December 18, 2025 — Rated 10 out of 10 by Brian Cunigan Don Franklin London Ford - Service
What do you like about our products and services?

friendly service...always do a great job!
Report a concern   December 18, 2025 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Ease of scheduling. Friendly and efficient service.

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