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Customer Testimonials
The quality of your products for an affordable price and the friendly, family service .
Patience with customers while they try to decide
Got in and out for the "Works" oil change and tire rotation in less than an hour! Called ahead for an appointment and was right on time. Very affordable price for a dealership, actually cheaper than most quick lubes! Thanks
Very high quality and everyone is so very friendly I would recommend everyone hunting for a nice vehicle to go to Don Franklin auto we will always be very grateful
great service for our vehicles the past 12 years! thanks
I enjoy dealing with your dealership.However , I have a problem with the ford company as a whole at this moment in time. There has been a recall on my vehicle for over 2 years. And they still do not have the parts to fix it. Why?
Everything was explained thoroughly .
Great service. Great personnel. Great company to do business with
Friendly and timely service. Appointments are honored and rarely take longer than expected
I have gotten screwed every auto purchase experience I've had. I was terrified. I loath car shopping. Our salesman was very informative. He worked hard to do some creative financing to get our payment where I required. Thank you!
Tim Wells and Leighton Napier are fantastic. Best individuals i have ever did business with. They always get into the vehicle i want and i leave very happy with our deal.
They treat you good very good at telling you what they going do to your car
Everyone was polite and answered the questions I had about my car, upkeep on my car, and any problems I had. I appreciate all of that very much
Products are good, your service and maintenance on my vehicle I'm very pleased, I would reccomend you to other people!
Excellent service
Always friendly, very helpful.
It's all good
Rusty is a very nice sales rep.
You guys are very friendly and easy to work with. You have a great selection of vehicles to choose from and I believe that you will stand behind your product.
The service in London, KY has always been great. They always tell you exactly what you need and how soon it is likely that you will need that service. It's refreshing that these people aren't just trying to make an extra sale, rather they are honest and helpful when you walk in that door.
Robbie and the Team in service have always worked hard to figure out and fix my issues. That's why I keep coming back.
Service keeps you informed and they are very knowledgeable
Friendly service.
The staff are so friendly & helpful! They ensure you leave with what you want and that the vehicle is in excellent condition !
They were very helpful in getting my service done correctly and knowing what needed done. As a single woman that means a lot.
Excellent work at a good price!
Promptness of service.
Quick & easy to get on schedule. Very polite
Service Associate was friendly and helpful. The repair was fixed quickly.
I am totally pleased every time I have my vehicle serviced at Don Franklin London Ky. I have always had good results