Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 12, 2025 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful
Report a concern   October 10, 2025 — Rated 10 out of 10 by N.N. Don Franklin London Ford - Service
What do you like about our products and services?

Very quick at getting a oil change.
Report a concern   October 10, 2025 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

How quickly technician Earl Cornett got my vehicle done.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Dwight Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Trustworthy and use factory Ford parts. Good people to deal with in service and sales.

Report a concern   October 10, 2025 — Rated 10 out of 10 by E.L. Don Franklin London Ford - Service
What do you like about our products and services?

I can always get an appointment quickly and trust the service.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Bob Terrell Don Franklin London Ford - Service
What do you like about our products and services?

Jake Stines and Robbie Brown have always been great to work with, are very professional, and always get my service issues promptly taken care of. Would highly recommend Don Franklin Ford - Lincoln.
Report a concern   October 10, 2025 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

The service and the employees are extremely professional and kind, from start to finish.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Dave Achterhof Don Franklin London Ford - Service
What do you like about our products and services?

Jacob was awesome. He has excellent communication skills and has answers to all my questions. My truck was in for a recall and you had me in and out quickly. Thank you for the great service!
Report a concern   October 10, 2025 — Rated 10 out of 10 by Billy Collett Don Franklin London Ford - Service
What do you like about our products and services?

Very clean waiting room and friendly staff

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great people

Report a concern   October 10, 2025 — Rated 10 out of 10 by G.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Plenty of inventory and friendly staff

Report a concern   October 10, 2025 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast Service Department

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and clean environment for waiting.

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

James Partin is who helped me and he was wonderful!

Report a concern   October 9, 2025 — Rated 10 out of 10 by Bill Gray Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Truthfully honesty and very dependable. If I trade it’s not an all day deal.and your team is amazing. Frankie Marcum is the best salesman that I’ve ever dealt with. That’s the reason I’ve traded so much with Don Franklin
Report a concern   October 9, 2025 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Everythin!!
Report a concern   October 9, 2025 — Rated 9 out of 10 by Jackson McCann Don Franklin London Ford - Service
What do you like about our products and services?

It was good all around
Report a concern   October 9, 2025 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!
Report a concern   October 8, 2025 — Rated 10 out of 10 by Victoria Jackson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

This was the most smooth process I’ve ever been through to buy a vehicle. They made it very easy. I wasn’t even there an hour. They had me exactly what i wanted pulled up to the porch outside and had me an alternative to pick out. From the time i was there until i left everyone was super nice & allowed me to make my own decisions without feeling forced. The financing process was very smooth as well.

Report a concern   October 8, 2025 — Rated 10 out of 10 by T.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very good experience highly recommend Don Franklin

Report a concern   October 7, 2025 — Rated 10 out of 10 by William Vaught Don Franklin London Ford - Service
What do you like about our products and services?

DF and Lincoln customer service.

Report a concern   October 7, 2025 — Rated 10 out of 10 by Timothy Wells Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly, knowledgeable sales staff, reliable service.
Report a concern   October 7, 2025 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very smooth process while trading vehicles
Report a concern   October 7, 2025 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

I like it they always do what I ask and are always friendly.
Report a concern   October 5, 2025 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

Nice customer service friendly

Report a concern   October 4, 2025 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Wonderful Service

Report a concern   October 4, 2025 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Reasonable pricing. Courteous people. Accommodating.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Travis Jasper Don Franklin London Ford - Service
What do you like about our products and services?

Great team! Thank you for taking care of Mindy’s Qx80.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Lana Rose Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very pleased with my car. Misty was outstanding and went out of her way!!!!
Report a concern   October 3, 2025 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

I’m very welcome satisfied with my Lincoln, bought it new in 2018, one of the best autos that I have ever owned. Also the service is excellent


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