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Customer Testimonials
Always efficient n honest work done
Very helpful. Easy process to go through. They use UK Credit Union. Gave me a good interest rate.
Great people I can trust after the sale
Staff is always friendly and makes you feel appreciated.
Service was great!
Friendly competent proficient fast reliable and always courteous
The alpha warranty. Bobby Ayers was awesome.
Love the staff. Everyone is so polite, welcoming. The service department is excellent.
People were very friendly. Excellent job on the repairs and expedited service.
Great service
Efficient, friendly service adn communication about my vehicle.
Great sales team! Quick and efficient at getting the buying process completed with excellent customer service!
We love Don Franklin! We have purchased 3 vehicles from them & have had great experiences!
Derek Akers took phenomenal care of us to get my husband in the truck he has always wanted and we appreciate him so much. Derek was kind and very courteous and that made a great first time experience for our truck shopping needs and because of him we will be returning to get me a vehicle!!!
Very good people to work with.polite nice and honest.
I have purchased 4 vehicles from Don Franklin and have used their service and parts departments. Everyone is very professional and helpful to me every time.
Good and fast service
Friendly, dependable service.
Friendly service personnel
Amber was absolutely awesome as a sales representative of Don Franklin. She was patient, knowledgeable, professional and enabled a great buying experience.
i like to know why you get app but are about 40 min.or 1 hour late
Everyone is helpful and informed.
Awesome service and staff !
I love everything about Don Franklin Ford used car lot in London KY. Rex and Kevin are probably my two favorite people to work with and they always treat us great. We have just purchased our 4th vehicle with Don Franklin and the last 3 have been with Rex and Kevin. They always go over and beyond to treat us like family instead of another customer passing through. We also let Don Franklin service our vehicles and they do an awesome job as well.
Amber made the buying experience truly awesome! Her patience, product knowledge and professionalism is a true asset to the Don Franklin Dealership Family.
The staff at Don Franklin is always so helpful, kind, and knowledgeable. Don Franklin makes the buying and servicing experience an ease.
Patient, attentive, explain things, listen
Cost and good people
g00d
Best service department in the state in my opinion. Their techs do excellent work, Collin and the guys make sure check in and out is fast and efficient. They keep my ride running top notch and as a busy Realtor I depend on quality. Don Franklin Ford offers the best service and sales. Top notch crew all the way around.