Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   August 27, 2021 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

I trust Don Franklin Auto with my car. Their mechanics and service are very good.
Love being able to make an appointment.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Pat Payne Don Franklin London Ford - Service
What do you like about our products and services?

I get immediate attention from the employees each time that I have been to Don Franklin in London. I always make an appointment and I do not have to wait for assistance upon arriving. I also like the fact that I get a truck wash with my oil change.
Report a concern   August 27, 2021 — Rated 10 out of 10 by A.B. Don Franklin London Ford - Service
What do you like about our products and services?

The service is always fast and the staff are amazing

Report a concern   August 26, 2021 — Rated 10 out of 10 by Billy Wilson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone at Don Franklin were very helpful. Roland, Doug went above and beyond to get our deal done. Thank you Bill and Melissa
Report a concern   August 26, 2021 — Rated 10 out of 10 by V.M. Don Franklin London Ford - Service
What do you like about our products and services?

We appreciate the great service on our vehicles.
Report a concern   August 26, 2021 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff and assisted us with everything we needed and explained it all to us. Would recommend there service department over anyone I ever been to.

Report a concern   August 25, 2021 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service is good.

Report a concern   August 25, 2021 — Rated 10 out of 10 by F.W. Don Franklin London Ford - Service
What do you like about our products and services?

You have a great service department. Thanks
Report a concern   August 25, 2021 — Rated 9 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good and friendly service department

Report a concern   August 24, 2021 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and fast
Report a concern   August 24, 2021 — Rated 10 out of 10 by T.A. Don Franklin London Ford - Service
What do you like about our products and services?

Bobby Last name removed is always so helpful and accommodating, even when I am just there to get my vehicle serviced.

Report a concern   August 24, 2021 — Rated 10 out of 10 by David Breeding Don Franklin London Ford - Service
What do you like about our products and services?

Great people and do a great job!!
Report a concern   August 23, 2021 — Rated 10 out of 10 by R.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I like just about anything Ford

Report a concern   August 23, 2021 — Rated 10 out of 10 by N.H. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and good customer service.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Priscilla Wagers Don Franklin London Ford - Service
What do you like about our products and services?

The staff was very professional and kind

Report a concern   August 19, 2021 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

They use Ford part and the service department was real friendly

Report a concern   August 18, 2021 — Rated 10 out of 10 by V.A. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly fast service
Report a concern   August 18, 2021 — Rated 10 out of 10 by John Collette Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

great dealership!
Report a concern   August 18, 2021 — Rated 10 out of 10 by Deanna & James Partin Don Franklin London Ford - Service
What do you like about our products and services?

The service is amazing!! The service crew is friendly and kind. They don't ignore me when I am there. They all say hi and ask if they can help me. I would recommend the London Ky site to anyone.

Report a concern   August 17, 2021 — Rated 10 out of 10 by P.A. Don Franklin London Ford - Service
What do you like about our products and services?

Took my car because of a recall for several things. Very satisfied that it didn't take as long as I expected. The guys in service department are extremely nice & answer any questions I had. Great guys.

Report a concern   August 17, 2021 — Rated 10 out of 10 by E.F. Don Franklin London Ford - Service
What do you like about our products and services?

Service

Report a concern   August 16, 2021 — Rated 10 out of 10 by Connie Helton Don Franklin London Ford - Service
What do you like about our products and services?

I very seldom make appointment they work me in good

Report a concern   August 16, 2021 — Rated 10 out of 10 by A.J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very easy to schedule and quick service.

Report a concern   August 16, 2021 — Rated 10 out of 10 by Gary Hensley Don Franklin London Ford - Service
What do you like about our products and services?

They were very professional people. The service department did as I requested. Will use them for all my service needs.

Report a concern   August 16, 2021 — Rated 10 out of 10 by S.D. Don Franklin London - Sales
What do you like about our products and services?

Don Franklin employees go above and beyond to help the customers get the best deals at great prices. They are upfront and honest about the products they sell and are willing to stand behind them with excellent warranties. They also have excellent service department.

Report a concern   August 16, 2021 — Rated 10 out of 10 by R.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Both members of your team were friendly and helpful.

Report a concern   August 13, 2021 — Rated 10 out of 10 by Edward Lay Don Franklin London Ford - Service
What do you like about our products and services?

Good or bad they always honor there word with out having to give that extra effort other dealerships may require

Report a concern   August 13, 2021 — Rated 10 out of 10 by Cecilia Wombles Don Franklin London Ford - Service
What do you like about our products and services?

Good Service. Quick! Thank you!
Report a concern   August 12, 2021 — Rated 10 out of 10 by Timothy Miniard Don Franklin London Ford - Service
What do you like about our products and services?

Bought 3 vehicles from don franklin in London. really happy with all of them! service is great!!
Report a concern   August 12, 2021 — Rated 10 out of 10 by Don White Don Franklin London Ford - Service
What do you like about our products and services?

Service and repairs made while I waited and my appointment was prompt as it always is

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