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Customer Testimonials
Very professional staff
Raleigh Bowling was an amazing Salesman. Very fair and honest. We can’t say enough about the service department. So nice and friendly. I’ve had so many bad experiences with service departments, but at Don Franklin, they get the job done with a fair price.
Ease of scheduling
Thoroughness of inspection
I liked the professionalism of your representative Tim Wells. Very knowledgeable and courteous.
Very professional and willing to help with any questions
Service is great and the workers are always kind and professional. Could not ask for anything better.
It took more time then expected. Over all went well.
London KY Don Franklin Dealership has the best service center around.
Good vehicle easy no hassle financing great customer service friendly atmosphere
Friendly service department,
The people and the service
The best after purchase service I’ve ever had. The Ford F 150 is the best truck on the road!!
All of the staff are very helpful. They do whatever they can to take care of you.
Fast efficient courteous
Service
Quick and friendly
Service was good and quick…nice workers
Excellent service and quality parts !
We Love Don Franklin
Good customer service and great quality vehicle
Great Service !!
Reliable vehicle and service is good
Very friendly and knowledgeable staff, especially my salesman, Derek Akers.
Derek kept me abreast on my special order, answered all questions thoroughly and he returned my calls or texts in a timely manner. He definitely made car buying easy. DF truly has an honest and true salesman in Derek.
He’s a gem!!!
Convenient here at home. Service has been very good each time I have been there.
Kindra did a great job, she was always very responsive and had everything ready to go when we got there.
Great service department
Fast service department, short wait times.
what a great place
It Is The Best Service You Can Get Anywhere
Rex Helton at your London KY store is the best sales professional that I have ever dealt with. He is the reason my wife and I have bought four vehicles from Don Franklin Ford in London. Great customer service and he puts the customer first.