Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   January 13, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything good customer service

Report a concern   January 11, 2022 — Rated 10 out of 10 by Ethan Baird Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My salesman Bobby Ayers is one of the best I have ever got to deal with! I’m extremely pleased with the entire process.

Report a concern   January 11, 2022 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast reliable service!
Report a concern   January 11, 2022 — Rated 10 out of 10 by D.G. Don Franklin London - Sales
What do you like about our products and services?

Great product great service thank you so much

Report a concern   January 11, 2022 — Rated 10 out of 10 by D.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   January 10, 2022 — Rated 10 out of 10 by Paul Elliott Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and professional and the owners actually stand behind their products and services. They do a great job and if a mistake happens they always make it right.
Report a concern   January 10, 2022 — Rated 10 out of 10 by L.H. Don Franklin London Ford - Service
What do you like about our products and services?

The staff is very friendly and helpful. I was able to get an appointment fast and when I was there didn’t have to wait too long to get the job finished.

Report a concern   January 7, 2022 — Rated 10 out of 10 by I.R. Don Franklin London Ford - Service
What do you like about our products and services?

Best service department in town!
Report a concern   January 7, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London - Sales
What do you like about our products and services?

I’m very satisfied with my F150
Report a concern   January 7, 2022 — Rated 10 out of 10 by C.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Jamal Wagner was our sales person and we had the best experience with him!

Report a concern   January 6, 2022 — Rated 10 out of 10 by Ryan Henson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   January 5, 2022 — Rated 10 out of 10 by Kevin Baker Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Awesome sales and service

Report a concern   January 4, 2022 — Rated 10 out of 10 by Hershel Taylor Don Franklin London Ford - Service
What do you like about our products and services?

Service was very quick and easy

Report a concern   January 4, 2022 — Rated 10 out of 10 by Joseph Turnmire Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and honest. Very professional and experienced, glad we done business wit Mr Wells.

Report a concern   January 3, 2022 — Rated 10 out of 10 by Stokers Stokers Tendeher Farms Don Franklin London Ford - Service
What do you like about our products and services?

Dan Duncan is a fine person of service and sales. We couldn't be more happy with the results on how we were treated.
Report a concern   January 3, 2022 — Rated 10 out of 10 by Kalynn Johnston Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I have to say, I’m never going to shop for a new car anywhere else! I absolutely love the customer service as well as the amazing deals on all of their vehicles. I highly recommend going to Don Franklin for your next purchase.

Report a concern   January 1, 2022 — Rated 10 out of 10 by T.R. Don Franklin London - Sales
What do you like about our products and services?

No pressure, great product....will come back.
Report a concern   December 31, 2021 — Rated 10 out of 10 by E.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Had an exceptional salesman, Tim Wells. Tim provided excellent customer service. He provided a no pressure selling process and accommodated my needs in purchasing a truck. Beat buying experience I’ve had! Thanks Tim!
Report a concern   December 30, 2021 — Rated 10 out of 10 by Paul Baker Don Franklin London - Sales
What do you like about our products and services?

I have traded twice now with Don Franklin Ford in London, Ky. Both times I found the entire staff to be friendly and efficient. Wonderful folks to work with! I highly recommend Don Franklin Ford in London, KY!
Report a concern   December 30, 2021 — Rated 10 out of 10 by G.H. Don Franklin London Ford - Service
What do you like about our products and services?

You complete what you promise in a fast and competent manner!
Report a concern   December 30, 2021 — Rated 10 out of 10 by Ernie Allen Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service is great. The sales staff is wonderful and very helpful. I would recommend buying your next vehicle from Don Franklin Auto. I have bought 2 vehicles from them and have been pleased with the service.

Report a concern   December 29, 2021 — Rated 10 out of 10 by V.T. Don Franklin London Ford - Service
What do you like about our products and services?

It was fast and convenient

Report a concern   December 29, 2021 — Rated 10 out of 10 by Ryan Prewitt Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The Sales person, Amber Allen, I worked with was extremely knowledgeable and professional. She was the best person I have ever worked with when looking to purchase a new vehicle. I would recommend her and work with her again the future. She knows the products very well and is not over bearing, trying to get a sale.

Report a concern   December 28, 2021 — Rated 10 out of 10 by Sherry Garland Don Franklin London Ford - Service
What do you like about our products and services?

I was treated good, and recieved friendly service !
Report a concern   December 28, 2021 — Rated 10 out of 10 by Jacob Waters Don Franklin London - Sales
What do you like about our products and services?

Kevin Caudill is the best! He takes care of you the best he can. Got me the best deal fir the vehicle I purchased. Recommend to go to him.

Report a concern   December 28, 2021 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very nice staff and quick dealer at getting you in a car

Report a concern   December 28, 2021 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great people and Great service

Report a concern   December 24, 2021 — Rated 10 out of 10 by Jack Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly service.

Report a concern   December 24, 2021 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt friendly service

Report a concern   December 24, 2021 — Rated 10 out of 10 by Ann Gibbs Don Franklin London Ford - Service
What do you like about our products and services?

We have bought several different Nissan vehicles. And the servic was very nice

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