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Customer Testimonials
Everything !!!
Friendly and helpful staff
Service is great. Never had to complain about anything!!
Most everything
The ease of buying my car was great. Getting it serviced is a little more stressful. I bought my car in London and I live in Richmond. So when I have to bring it to the shop I have to take off work do to so, and so every time I need to bring it back for the same thing that is time off work.
Timely.
Very fast friendly service!
Don’t pressure to sell things you don’t need. Did a great job!
Thanks
I love Lincoln!
Super friendly service
The trucks I have purchased have been great. Staff always helpful. I am a returning customer and will continue to do business with Don Franklin.
The london Don Franklin’s service is far better than any other dealer device that I have experienced in my life. The staff is friendly, responsive and always willing to help.
Completeness, and courteous service from employees.
I have bought several vehicles from Don Franklin and have them all serviced at the London location. I am always treated well and in a professional and friendly manner. This means a lot to me as this is not always the case at other places that do this type of work.
When it comes to your vehicle they don’t mess around to get you back on the road.
They are great they above what anyone would ever ask them to do. They are very friendly and helpful with everything that you ask of them .
Good all around people
I was amazed at how fast they fixed my car
very nice product and great service
Very dependable ! Each person knows their job.
Friendliness and punctuality.
People are nice. I didn't have to wait. I don't think there is a better place to buy a new car in KY. The service can not be beat.
There isn't a big push to perform unnecessary services
I like the price, efficiency of getting my truck serviced and the friendly service employees.
Friendly, efficient service and a car wash too!
Needed a battery and got quick friendly service.
Great service department and parts department
Fast
Always treated good with great service!
Wes Bishop
The people are always friendly and courteous! They allow me to keep my Yorkie in the waiting area while my car is being serviced. Maybe the most important thing is that I feel that I can trust them to be honest and fair when I have questions.