Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 14, 2021 — Rated 10 out of 10 by P.N. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly service. Usually pretty quick too!
Report a concern   December 14, 2021 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service is always prompt and everyone is very nice.

Report a concern   December 14, 2021 — Rated 10 out of 10 by William Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Fast and easy

Report a concern   December 14, 2021 — Rated 9 out of 10 by David Pease Don Franklin London - Sales
What do you like about our products and services?

Amber Allen was always willing to listen!
Report a concern   December 14, 2021 — Rated 10 out of 10 by Deanna & James Partin Don Franklin London Ford - Service
What do you like about our products and services?

I went in needing windshield wiper blades for the front and back of my Nissan Rogue. I was in and out within 30 mins!!

Report a concern   December 14, 2021 — Rated 10 out of 10 by Vickie Crews Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service
Report a concern   December 14, 2021 — Rated 10 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

Love my new Seltos. Don Franklin is very honest when it comes to servicing my car. I thought I needed breaks because of the squeaking noise I was hearing however the maintenance tech explained that's just the rotors and is normal.
Report a concern   December 13, 2021 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

We had a great salesman he was kind and help us understand every detail of the process we love our new vehicle and we love our Ford F 150 we bought five years ago we believe Ford vehicles are the best.
Thank you for your service

Report a concern   December 13, 2021 — Rated 10 out of 10 by Kenneth Brewer Don Franklin London Ford - Service
What do you like about our products and services?

Great service and a job well done

Report a concern   December 13, 2021 — Rated 10 out of 10 by Scott Gardner Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Just great service . Layton is a super great salesman to work with in London Ky..
Report a concern   December 10, 2021 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Service.

Report a concern   December 10, 2021 — Rated 10 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and good service

Report a concern   December 8, 2021 — Rated 10 out of 10 by C.C. Don Franklin London Ford - Service
What do you like about our products and services?

We love Don Franklin Service, very dependable.

Report a concern   December 8, 2021 — Rated 10 out of 10 by Donna Simpson Don Franklin London Ford - Service
What do you like about our products and services?

ALWAYS very professional and courteous. Dashes team is helpful but NOT pushy. Service team is knowledge and fast

Report a concern   December 8, 2021 — Rated 10 out of 10 by Todd Bostock Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service,,and job is always done right
Report a concern   December 7, 2021 — Rated 10 out of 10 by Patricia Martin Don Franklin London - Sales
What do you like about our products and services?

Looks great!!

Drives, handles and gets great mileage.

Report a concern   December 7, 2021 — Rated 10 out of 10 by A.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything from the greeting to the final paperwork went extremely well! Follow ups after the purchase were nice! Great job by all the staff.

Report a concern   December 6, 2021 — Rated 10 out of 10 by J.J. Don Franklin London Ford - Service
What do you like about our products and services?

keep my suv in best posable condition
Report a concern   December 6, 2021 — Rated 10 out of 10 by Gabrielle Curtner Don Franklin London Ford - Service
What do you like about our products and services?

I absolutely loved the customer service everyone is so friendly and listened to what I wanted and helped me get into the car of my dreams with the right payment I would recommend everyone to go to don Franklin somerset

Report a concern   December 6, 2021 — Rated 10 out of 10 by Amy Smith Don Franklin London Ford - Service
What do you like about our products and services?

I have been treated like family and I have been getting my car serviced here almost a year now. I didn’t even buy my Ford from them but they treat me like I did. I know my next Ford will come from these guys.

Report a concern   December 6, 2021 — Rated 10 out of 10 by Debra Hamilton Don Franklin London - Sales
What do you like about our products and services?

Friendly and fast service

Report a concern   December 6, 2021 — Rated 9 out of 10 by C.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We received excellent service.
Report a concern   December 4, 2021 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is super nice and helpful. Services needed were explained very well, both before and after service was completed. Nice waiting room.

Report a concern   December 3, 2021 — Rated 10 out of 10 by K.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good service

Report a concern   December 2, 2021 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone and everything was perfect!
Report a concern   December 2, 2021 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

great people

Report a concern   December 1, 2021 — Rated 10 out of 10 by R.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly, courteous staff

Report a concern   December 1, 2021 — Rated 10 out of 10 by Donnie Benton Don Franklin London Ford - Service
What do you like about our products and services?

Just a friendly place.

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was great service was great

Report a concern   December 1, 2021 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

I like that there is no wait when I get there to have my vehicle serviced. The employees are very nice and respectful.


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