Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   September 4, 2021 — Rated 10 out of 10 by Ron Easter Don Franklin London Ford - Service
What do you like about our products and services?

The best after purchase service I’ve ever had. The Ford F 150 is the best truck on the road!!

Report a concern   September 3, 2021 — Rated 10 out of 10 by Malcolm Marlowe Don Franklin London Ford - Service
What do you like about our products and services?

All of the staff are very helpful. They do whatever they can to take care of you.
Report a concern   September 3, 2021 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Fast efficient courteous

Report a concern   September 3, 2021 — Rated 10 out of 10 by Teresa Robinson Don Franklin London Ford - Service
What do you like about our products and services?

Service

Report a concern   September 2, 2021 — Rated 10 out of 10 by Lynn Hammons Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly

Report a concern   September 2, 2021 — Rated 10 out of 10 by A.W. Don Franklin London Ford - Service
What do you like about our products and services?

Service was good and quick…nice workers
Report a concern   September 1, 2021 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and quality parts !
Report a concern   September 1, 2021 — Rated 10 out of 10 by A.K. Don Franklin London Ford - Service
What do you like about our products and services?

We Love Don Franklin

Report a concern   August 31, 2021 — Rated 10 out of 10 by Kenneth Brewer Don Franklin London Ford - Service
What do you like about our products and services?

Good customer service and great quality vehicle

Report a concern   August 31, 2021 — Rated 10 out of 10 by Nellie Barrier Don Franklin London Ford - Service
What do you like about our products and services?

Great Service !!
Report a concern   August 31, 2021 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Reliable vehicle and service is good
Report a concern   August 30, 2021 — Rated 10 out of 10 by L.F. Don Franklin London - Sales
What do you like about our products and services?

Very friendly and knowledgeable staff, especially my salesman, Derek Akers.
Derek kept me abreast on my special order, answered all questions thoroughly and he returned my calls or texts in a timely manner. He definitely made car buying easy. DF truly has an honest and true salesman in Derek.
He’s a gem!!!
Report a concern   August 30, 2021 — Rated 10 out of 10 by Debra Baker Don Franklin London Ford - Service
What do you like about our products and services?

Convenient here at home. Service has been very good each time I have been there.
Report a concern   August 30, 2021 — Rated 10 out of 10 by M.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra did a great job, she was always very responsive and had everything ready to go when we got there.

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   August 30, 2021 — Rated 10 out of 10 by Ring Ring Power Corporation Don Franklin London Ford - Service
What do you like about our products and services?

Fast service department, short wait times.
Report a concern   August 30, 2021 — Rated 10 out of 10 by K.P. Don Franklin London Ford - Service
What do you like about our products and services?

what a great place

Report a concern   August 27, 2021 — Rated 10 out of 10 by G.C. Don Franklin London Ford - Service
What do you like about our products and services?

It Is The Best Service You Can Get Anywhere
Report a concern   August 27, 2021 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

I trust Don Franklin Auto with my car. Their mechanics and service are very good.
Love being able to make an appointment.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Pat Payne Don Franklin London Ford - Service
What do you like about our products and services?

I get immediate attention from the employees each time that I have been to Don Franklin in London. I always make an appointment and I do not have to wait for assistance upon arriving. I also like the fact that I get a truck wash with my oil change.
Report a concern   August 27, 2021 — Rated 10 out of 10 by A.B. Don Franklin London Ford - Service
What do you like about our products and services?

The service is always fast and the staff are amazing

Report a concern   August 26, 2021 — Rated 10 out of 10 by Billy Wilson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone at Don Franklin were very helpful. Roland, Doug went above and beyond to get our deal done. Thank you Bill and Melissa
Report a concern   August 26, 2021 — Rated 10 out of 10 by V.M. Don Franklin London Ford - Service
What do you like about our products and services?

We appreciate the great service on our vehicles.
Report a concern   August 26, 2021 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff and assisted us with everything we needed and explained it all to us. Would recommend there service department over anyone I ever been to.

Report a concern   August 25, 2021 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service is good.

Report a concern   August 25, 2021 — Rated 10 out of 10 by F.W. Don Franklin London Ford - Service
What do you like about our products and services?

You have a great service department. Thanks
Report a concern   August 25, 2021 — Rated 9 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good and friendly service department

Report a concern   August 24, 2021 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and fast
Report a concern   August 24, 2021 — Rated 10 out of 10 by T.A. Don Franklin London Ford - Service
What do you like about our products and services?

Bobby Last name removed is always so helpful and accommodating, even when I am just there to get my vehicle serviced.

Report a concern   August 24, 2021 — Rated 10 out of 10 by David Breeding Don Franklin London Ford - Service
What do you like about our products and services?

Great people and do a great job!!

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