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Customer Testimonials
The service dept is excellent. The sales team that I dealt with is also excellent.
The only complaint I have is with Ford. My transmission hard shifts daily and my 4 wheel drive pops like it’s in an awkward position. Ford has recalls but no parts. So my complaint is with Ford. I’m not sure that I will replace this Ford with another.
Best regards,
Arnold Henson
the helpful and friendly staff
Tim Wells
Courteous and knowledgeable service advisor and parts dept.
Kindra was absolutely fantastic couldn't have been happier. She couldn't have been better.
Ford product snd friendly service
Good service
Everyone is very friendly. There were no hidden agendas and the numbers were spot on with what we expected. Our salesman, Raleigh, was great, as usual. We are repeat customers and will definitely return in the future!
Extremely nice and very professional.
Service was professional
Friendly staff and service.
Convenience of booking online and always friendly service!
Service was top notch 10/10
Best product...sales person and entire staff very helpful
Jeff Ramsey was who I went through with my service. He kept me up to date with what was going on with my vehicle and it was completed in a timely manner.
Very friendly and appreciated my business.
I always receive Great service when I have brought my vehicles to Don Franklin to get them serviced. Don't take them anywhere else and have referred many people to you.
Totally satisfied with the service.
Friendly and honest employees
They answer questions.
Treat you like Family
Excellent service
I like everything, the professional mechanics and staff. I never have to wait long for service and love the friendly service
Friendly team
They go out of the way to make things good for the customer.
Friendly, efficient, and expert service.
Fast and friendly staff
Friendly service and staff.
Great people selling great vehicles
Friendly and nice