Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 25, 2021 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

Good
Report a concern   October 23, 2021 — Rated 10 out of 10 by I.W. Don Franklin London - Sales
What do you like about our products and services?

All of our questions were answered, and my husband and I both got new vehicles! Dawn helped us so much, we couldn’t be happier with our service and vehicles!
Report a concern   October 23, 2021 — Rated 10 out of 10 by R.T. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

All the workers are very nice,and the service is great

Report a concern   October 23, 2021 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

You have a great service department crew.

Report a concern   October 22, 2021 — Rated 10 out of 10 by S.N. Don Franklin London - Sales
What do you like about our products and services?

Very good customer service!

Report a concern   October 22, 2021 — Rated 10 out of 10 by Sharon Hibbard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good people
Report a concern   October 21, 2021 — Rated 10 out of 10 by Christopher Jackson Don Franklin London Ford - Service
What do you like about our products and services?

Everything! Great people and service.
Report a concern   October 21, 2021 — Rated 10 out of 10 by O.P. Don Franklin London Ford - Service
What do you like about our products and services?

fast and efficient service
Report a concern   October 21, 2021 — Rated 10 out of 10 by R.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and on time
Report a concern   October 20, 2021 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Great products,professional and friendly service

Report a concern   October 20, 2021 — Rated 10 out of 10 by Larry Gambrel Don Franklin London Ford - Service
What do you like about our products and services?

Great people-great service!
Report a concern   October 19, 2021 — Rated 10 out of 10 by Marie Caldwell Don Franklin London Ford - Service
What do you like about our products and services?

The service department is outstanding! My friend was visiting from out of state and they got her on the road quickly! The staff was very nice and helpful! The facility was very clean! I would definitely recommend *****
Report a concern   October 19, 2021 — Rated 10 out of 10 by Timothy Nichols Don Franklin London Ford - Service
What do you like about our products and services?

Fast services and friendly people.
Report a concern   October 18, 2021 — Rated 10 out of 10 by Jonathan Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Service was great. The crew was nice and fast.

Report a concern   October 18, 2021 — Rated 10 out of 10 by Sherry Burgin Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love the salesman, ( Derek) he was Awesome !
Actually they were all GREAT!
My daughter will soon purchase her new vehicle from Don Franklin along with a couple more..
So I truly thank you for making our purchase so easy and stress free..
Sherrie Burgin

Report a concern   October 16, 2021 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

The best service department I have ever been to.
Report a concern   October 16, 2021 — Rated 10 out of 10 by A.T. Don Franklin London Ford - Service
What do you like about our products and services?

Making the appointment online was very easy to navigate
Report a concern   October 15, 2021 — Rated 10 out of 10 by S.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service, everyone was extremely helpful and accommodating.

Report a concern   October 15, 2021 — Rated 10 out of 10 by Roger Trent Don Franklin London Ford - Service
What do you like about our products and services?

Like Ford products, your service is great everyone was friendly

Report a concern   October 15, 2021 — Rated 10 out of 10 by Deborah Douglas Don Franklin London Ford - Service
What do you like about our products and services?

Very nice folks. Collin at the service desk was so delightful and friendly. He needs a raise, very courteous and informative about the service My vehicle got. Thank you again for such a stress free visit. Sincerely, Debbie Douglas
Report a concern   October 15, 2021 — Rated 10 out of 10 by Elizabeth Baker Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Personal treatment. Great service!

Report a concern   October 14, 2021 — Rated 10 out of 10 by J.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

People
Report a concern   October 14, 2021 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

I always have good vehicle service.

Report a concern   October 14, 2021 — Rated 10 out of 10 by Louis Hyden Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They were very courteous and very helpful
Report a concern   October 12, 2021 — Rated 10 out of 10 by J.M. Don Franklin London - Sales
What do you like about our products and services?

Misty is the best sales person ever! She is caring and goes out of her way to do things to help!
Report a concern   October 12, 2021 — Rated 10 out of 10 by H.M. Don Franklin London Ford - Service
What do you like about our products and services?

The people were friendly.
Report a concern   October 12, 2021 — Rated 10 out of 10 by D.B. Don Franklin London - Sales
What do you like about our products and services?

Great dealing with Mr. Hensley at Don Franklin Ford in London, Ky.
Report a concern   October 12, 2021 — Rated 9 out of 10 by R.V. Don Franklin London Ford - Service
What do you like about our products and services?

Services department was courteous and professional. They serviced my vehicle in a timely manner. Great waiting area.
Report a concern   October 11, 2021 — Rated 10 out of 10 by D.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very easy to work with

Report a concern   October 11, 2021 — Rated 10 out of 10 by W.M. Don Franklin London Ford - Service
What do you like about our products and services?

Service was done on time and very professional.

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