Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   November 8, 2021 — Rated 10 out of 10 by Y.C. Don Franklin London Ford - Service
What do you like about our products and services?

The honest service I receive.

Report a concern   November 7, 2021 — Rated 10 out of 10 by J.S. Don Franklin London - Sales
What do you like about our products and services?

Good service, knowledgeable staff,
Report a concern   November 7, 2021 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and knowledgeable.
Report a concern   November 6, 2021 — Rated 10 out of 10 by W.H. Don Franklin London - Sales
What do you like about our products and services?

Extremely easy to work with, very pleasant experience. Love my new ride!
Report a concern   November 6, 2021 — Rated 10 out of 10 by W.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very very pleasant experience, very happy with the service and the product! Thanks a million, extremely happy customer!!!
Report a concern   November 6, 2021 — Rated 10 out of 10 by Charles Doan Don Franklin London - Sales
What do you like about our products and services?

Excellent customer service
Excellent Service Dept
All salesman very trained in new Ford products

Report a concern   November 5, 2021 — Rated 9 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful
Report a concern   November 5, 2021 — Rated 10 out of 10 by Matthew Love Don Franklin London Ford - Service
What do you like about our products and services?

Quality parts at a reasonable price and great service.
Report a concern   November 5, 2021 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

All the friendly people in the Service Dept. and the quality work done there!
Report a concern   November 5, 2021 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Always quick and friendly services and staff.

Report a concern   November 5, 2021 — Rated 10 out of 10 by A.T. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff and very clean waiting room.
Report a concern   November 4, 2021 — Rated 10 out of 10 by P.W. Don Franklin London Ford - Service
What do you like about our products and services?

The professionalism of everyone

Report a concern   November 3, 2021 — Rated 10 out of 10 by J.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent purchase experience.
Report a concern   November 3, 2021 — Rated 10 out of 10 by Thomas Black Don Franklin London - Sales
What do you like about our products and services?

Sales staff are always knowledgeable and professional!
Report a concern   November 3, 2021 — Rated 10 out of 10 by Rosa Hayes Don Franklin London Ford - Service
What do you like about our products and services?

Every employee of Don Franklin that I have come in contact with have been very personable very knowledgeable and are always willing to help in which any which way it takes
Report a concern   November 3, 2021 — Rated 9 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

I would have given a 10 but when I brought my van in, I asked for an oil change and to check it out. The next morning the low tire light pops on. Made you look bad that you had not checked air in the tires. I am a senior citizen. I need for my car to be checked.
Report a concern   November 2, 2021 — Rated 10 out of 10 by B.A. Don Franklin London Ford - Service
What do you like about our products and services?

The service is outstanding. They are very helpful.

Report a concern   November 2, 2021 — Rated 10 out of 10 by L.D. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast
Report a concern   October 31, 2021 — Rated 10 out of 10 by F.R. Don Franklin London Ford - Service
What do you like about our products and services?

products for my car and knowledgable staff.
Report a concern   October 30, 2021 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

Quality vehicles and service.

Report a concern   October 30, 2021 — Rated 10 out of 10 by A.V. Don Franklin London Ford - Service
What do you like about our products and services?

Always quick and to the point and I don't feel like I'm being pressured to buy more or newer all the time
Report a concern   October 30, 2021 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and professional. Ford F-150 is the best!
Report a concern   October 29, 2021 — Rated 10 out of 10 by K.R. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is helpful and polite.

Report a concern   October 29, 2021 — Rated 10 out of 10 by Brad Lunsford Don Franklin London - Sales
What do you like about our products and services?

I moved away from the area a year ago but when it came time to buy a new car I traveled 7 hours to come to Don Franklin! I don't know if I could say anymore, Amber Allen was an extremely big help in taking care of things over the phone and online
Report a concern   October 29, 2021 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly fast service
Report a concern   October 29, 2021 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

This visit to get my oil changed went very smooth. Courteous employees and very business like.

Report a concern   October 28, 2021 — Rated 10 out of 10 by Bonny Kelly Don Franklin London Ford - Service
What do you like about our products and services?

They were fast and friendly

Report a concern   October 26, 2021 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly
Report a concern   October 25, 2021 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

very nice service and had everything done in a timely manner .
Report a concern   October 25, 2021 — Rated 10 out of 10 by S.D. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly


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