Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick fast service by people who know what there doing
Report a concern   May 11, 2022 — Rated 10 out of 10 by Austin Bates Don Franklin London - Sales
What do you like about our products and services?

Was very easy to get my vehicle financed thanks to the helpful associates. Have never had such an easy time getting a vehicle.
Report a concern   May 11, 2022 — Rated 10 out of 10 by Daniel Boggs Don Franklin London Ford - Service
What do you like about our products and services?

How efficient and nice your staff is.
Report a concern   May 11, 2022 — Rated 9 out of 10 by N.B. Don Franklin London - Sales
What do you like about our products and services?

Variety

Report a concern   May 11, 2022 — Rated 10 out of 10 by Carolyn Cottrell Don Franklin London Ford - Service
What do you like about our products and services?

Service representatives need to be trained on ford's products and able to answer questions better. Having some knowledge is better than saying " I don't know anything, I'm not a technician. " This doesn't go well with customers, who want some type of answer.
Report a concern   May 11, 2022 — Rated 9 out of 10 by Jimmy Curry Don Franklin London Ford - Service
What do you like about our products and services?

The people are very helpful and friendly, the service was quick and outstanding, I recommend Don Franklin's of London for your car needs and service

Report a concern   May 11, 2022 — Rated 10 out of 10 by Darryl Shepherd Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   May 10, 2022 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

They treat you rite
Report a concern   May 9, 2022 — Rated 10 out of 10 by S.S.A. Don Franklin London Ford - Service
What do you like about our products and services?

The service team took wonderful care of my needs
Report a concern   May 9, 2022 — Rated 10 out of 10 by F.M. Don Franklin London Ford - Service
What do you like about our products and services?

Chris in the Service Department was awesome in helping us get out car back quickly after breakdown on a trip between Greenville SC and Indianapolis. Thank you very much Chris!
Report a concern   May 7, 2022 — Rated 10 out of 10 by K.E. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff, nice trucks.
Report a concern   May 6, 2022 — Rated 10 out of 10 by Chesley Miracle Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and staff!
Report a concern   May 6, 2022 — Rated 10 out of 10 by F.L. Don Franklin London Ford - Service
What do you like about our products and services?

James and the guys in the service group are always friendly and helpful. Appreciate the time they take to be sure you have a pleasant experience and everything is taken care of in a timely fashion.

Report a concern   May 6, 2022 — Rated 10 out of 10 by C.C. Don Franklin London Ford - Service
What do you like about our products and services?

Everything went well, and they gave me a quick appointment on such short notice because I was in town.

Report a concern   May 5, 2022 — Rated 10 out of 10 by Tammy Turner Don Franklin London Ford - Service
What do you like about our products and services?

Great service every time!!!!
Report a concern   May 5, 2022 — Rated 10 out of 10 by D.S. Don Franklin London - Sales
What do you like about our products and services?

Sales staff were extremely helpful and listened to what I needed especially Rex and Kevin.
Would highly recommend Don Franklin Ford of London Ky.
Report a concern   May 5, 2022 — Rated 10 out of 10 by M.R. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly fast service.

Report a concern   May 4, 2022 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

Employees are very friendly and knowledgeable about their jobs.

Report a concern   May 4, 2022 — Rated 10 out of 10 by Brian Pence Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly price is also not to bad

Report a concern   May 4, 2022 — Rated 10 out of 10 by Marvin Williams Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   May 4, 2022 — Rated 9 out of 10 by J.R. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff
Report a concern   May 4, 2022 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

James was wonderful! He was extremely helpful and extremely knowledgeable. I would recommend Don Franklin to anyone. The service was quick, in and out in less than 30 min. As a busy mom, that’s exactly what I’m looking for!

Report a concern   May 3, 2022 — Rated 10 out of 10 by Charles Brown Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Outstanding customer service. Kevin Caudill went above and beyond to help find the exact vehicle to fit my personal needs. Won't take my business anywhere else.
Report a concern   May 3, 2022 — Rated 10 out of 10 by Stephen Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Professional sales staff
Report a concern   May 3, 2022 — Rated 10 out of 10 by Stephen Smith Don Franklin London - Sales
What do you like about our products and services?

Professional sales staff!
Report a concern   May 2, 2022 — Rated 10 out of 10 by William Noe Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything
Report a concern   May 2, 2022 — Rated 10 out of 10 by K.G. Don Franklin London Ford - Service
What do you like about our products and services?

Local, kind, explained things, reasonable price

Report a concern   May 2, 2022 — Rated 10 out of 10 by G.C. Don Franklin London Ford - Service
What do you like about our products and services?

It’s All Made By Ford

Report a concern   April 30, 2022 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

EVERYTHING CAN BE DONE IN HOUSE.

Report a concern   April 30, 2022 — Rated 10 out of 10 by Joe Anderson Don Franklin London Ford - Service
What do you like about our products and services?

very cordial and professional

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