Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   February 28, 2023 — Rated 10 out of 10 by Natasha Roberts Don Franklin London Ford - Service
What do you like about our products and services?

The trucks great and warranty

Report a concern   February 28, 2023 — Rated 10 out of 10 by S.H. Don Franklin London Ford - Service
What do you like about our products and services?

Dependable for the long run time and time again.
Report a concern   February 28, 2023 — Rated 10 out of 10 by Janna Sasser Don Franklin London Ford - Service
What do you like about our products and services?

Just very nice people very accommodating!
Report a concern   February 28, 2023 — Rated 10 out of 10 by M.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fast deals made and out the door Raleigh is a good sales person goes above and beyond to help the customer

Report a concern   February 27, 2023 — Rated 9 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

They no longer wash my vehicle.
Report a concern   February 27, 2023 — Rated 10 out of 10 by N.G. Don Franklin London - Sales
What do you like about our products and services?

The staff was great to work with.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Priscilla Smith Williams Don Franklin London - Sales
What do you like about our products and services?

Larry Hoskins is very attentive and works hard to get what I am looking for. He’s not pushy at all. Very honest. It was a breeze from the time I entered the dealership to when I left. Helpful, friendly and helped me get the best deal for what I was looking for. Thank you so much! I'll definitely be a repeat customer and will send friends and family your way.
Report a concern   February 24, 2023 — Rated 10 out of 10 by Sarah Prewitt Don Franklin London Ford - Service
What do you like about our products and services?

The associate in service that waited on me was so nice. He answered all my questions/concerns. Extremely helpful!

Report a concern   February 24, 2023 — Rated 10 out of 10 by Quentin Smith Don Franklin London Ford - Service
What do you like about our products and services?

Great service. Friendly staff. Highly recommend to others.
Report a concern   February 24, 2023 — Rated 10 out of 10 by B.C. Don Franklin London Ford - Service
What do you like about our products and services?

Amazing service from Larry

Report a concern   February 24, 2023 — Rated 10 out of 10 by Kelly Phipps Don Franklin London - Sales
What do you like about our products and services?

Best selection of vehicles in the tri county area!! Very friendly and knowledgeable crew 🤗
Report a concern   February 24, 2023 — Rated 10 out of 10 by Paul Foster Don Franklin London Ford - Service
What do you like about our products and services?

Jeff in the service department is as honest as they come. He never made excuses and was very professional throughout my service. Would recommend this service dept. To everyone.
Report a concern   February 24, 2023 — Rated 10 out of 10 by Brittany Morgan-Baker Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful and friendly!

Report a concern   February 24, 2023 — Rated 10 out of 10 by Abbie Angel Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I have purchased 4 automobiles from these guy’s. They are phenomenal from the salesman all the way up to the General Manager’s. They have always got me approved for a new ride.

Report a concern   February 24, 2023 — Rated 10 out of 10 by E.R. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff
Report a concern   February 23, 2023 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everything and everyone was great! Very efficient and helpful.

Report a concern   February 23, 2023 — Rated 10 out of 10 by C.B. Don Franklin London - Sales
What do you like about our products and services?

Good experience!

Report a concern   February 23, 2023 — Rated 10 out of 10 by Brandon Maggard Don Franklin London - Sales
What do you like about our products and services?

Bobby Ayers was super helpful and made the whole process easy for me
Report a concern   February 23, 2023 — Rated 9 out of 10 by D.H. Don Franklin London - Sales
What do you like about our products and services?

Great service

Report a concern   February 22, 2023 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

Went in for a oil change and they were very busy but they got me in and out fast! Friendly staff. Large waiting area with a separate play room for children.

Report a concern   February 21, 2023 — Rated 10 out of 10 by J.L. Don Franklin London - Sales
What do you like about our products and services?

Everything was a pleasure talking with everyone and thanks too everyone.
Report a concern   February 21, 2023 — Rated 10 out of 10 by J.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and Helpful
Report a concern   February 21, 2023 — Rated 10 out of 10 by Lisa Frith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and always willing to work with you. Done everything over the phone had everything ready to go when i went in Saturday morning. Wonderful and friendly always

Report a concern   February 21, 2023 — Rated 10 out of 10 by Lisa Frith Don Franklin London - Sales
What do you like about our products and services?

Love my 23 ford explorer xlt
Report a concern   February 20, 2023 — Rated 10 out of 10 by Brittany Morgan Don Franklin London - Sales
What do you like about our products and services?

Very helpful, fast and got me the best deal possible without a hassle. Friendly! Shout out to Kendra in sales and Tim Wells for helping see the deal through! Thank you!
Brittany and Patrick.

Report a concern   February 20, 2023 — Rated 10 out of 10 by Chesney Mills Don Franklin London - Sales
What do you like about our products and services?

The service is good

Report a concern   February 20, 2023 — Rated 10 out of 10 by Jimmy Mays Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

10 is not high enough to rate their service and sales
Report a concern   February 20, 2023 — Rated 10 out of 10 by C.M. Don Franklin London - Sales
What do you like about our products and services?

The service was great. Everyone was friendly and helpful
Report a concern   February 20, 2023 — Rated 10 out of 10 by Holly Davidson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Raleigh was an awesome salesman he made the buying process so easy and was very professional I will definitely be back to purchase another vehicle in the future

Report a concern   February 20, 2023 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

The employee who greeted me at the Quick Lane bay was very kind, professional, and courteous. Kudos for his great customer service!

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