Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.D. Don Franklin London Ford - Service
What do you like about our products and services?

Robbie was very very very nice guy. He had talked to my son and helped me be able to come in early and get several things fixed on my car.. That morning after my car was totally fixed Robbie came out and introduced himself to me and we talked for a minute. This guy is a great customer satisfaction employee…one more thing, he is definitely an access to the Ford family.. until next time this happy momma thanks you again…😊
Report a concern   March 14, 2026 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and courteous associates. Ease of scheduling. Efficient and fast service.
Report a concern   March 14, 2026 — Rated 10 out of 10 by N.R. Don Franklin London Ford - Service
What do you like about our products and services?

Always helpful and professional

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Every thing was good

Report a concern   March 14, 2026 — Rated 10 out of 10 by Josh Smiddy Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and easy to talk to good people

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very informative and helpful staff they answered all of our question.

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ryan and the financial department were great and easy to work with

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.G. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was really helpful

Report a concern   March 13, 2026 — Rated 10 out of 10 by Nancy Walls Don Franklin London Ford - Service
What do you like about our products and services?

Easy to schedule visits and prolems
Report a concern   March 13, 2026 — Rated 10 out of 10 by Phillip Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They got us the vehicle we wanted at a good price and didn’t take all day too get the deal done!!

Report a concern   March 13, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful and informative. Courteous and polite.
Report a concern   March 13, 2026 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly
Report a concern   March 13, 2026 — Rated 10 out of 10 by L.T. Don Franklin London Ford - Service
What do you like about our products and services?

No delays, and the employees are very helpful
Report a concern   March 13, 2026 — Rated 10 out of 10 by Mike McFall Don Franklin London Ford - Service
What do you like about our products and services?

The people are helpful.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Herbert Gaddis Don Franklin London Ford - Service
What do you like about our products and services?

Good service. Friendliest people
Always best service

Report a concern   March 13, 2026 — Rated 9 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

New to you guys. Still assessing.

Report a concern   March 13, 2026 — Rated 10 out of 10 by S.L. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always so pleasant to work with.
Report a concern   March 13, 2026 — Rated 10 out of 10 by James Hellard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good people to work with

Report a concern   March 12, 2026 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and timely also!
Report a concern   March 12, 2026 — Rated 10 out of 10 by A.P. Don Franklin London Ford - Service
What do you like about our products and services?

friendly staff to greet people coming in

Report a concern   March 12, 2026 — Rated 10 out of 10 by O.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly, honest service.
Report a concern   March 12, 2026 — Rated 10 out of 10 by K.Q. Don Franklin London Ford - Service
What do you like about our products and services?

I love how everyone is friendly and honest
Report a concern   March 12, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly place

Report a concern   March 11, 2026 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly & quick service!
Report a concern   March 11, 2026 — Rated 10 out of 10 by Billy Hall Don Franklin London Ford - Service
What do you like about our products and services?

I am a super busy person and no matter when I call Don Franklin Ford always takes care of my vehicle needs. Of all places I have ever been Don Franklin Ford Service Team is the absolute best!
No where else don’t even come close. They treat me like a family member and always perfect in every way. Excellent across the board!!!
Report a concern   March 10, 2026 — Rated 10 out of 10 by Eddie Hoskins Don Franklin London Ford - Service
What do you like about our products and services?

It’s fast and nice people

Report a concern   March 10, 2026 — Rated 10 out of 10 by Kim Messer Don Franklin London Ford - Service
What do you like about our products and services?

Just so helpful and nice I have purchase numerous cars from Don Franklin in London. love my ford bronco

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.K. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, helpful staff. Reasonable pricing. Excellent work.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Willie Roark Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people, wonderful service, best in the world!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Sandy Hickman Don Franklin London Ford - Service
What do you like about our products and services?

Customer service it top notch! Always friendly! Greets you like family.. I drive over an hour to come there and it's worth the drive..


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