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Customer Testimonials
Good quick service and friendly people
Friendly service
Friendly courteous service, and The powertrain warranty.
I’m always treated great!!!!
Always wonderful service. The only place I trust to work on my car! I bought from Don Franklin London, and they’re the only ones I let do anything on my car too!
Factual and friendly
Ford is a very reliable product. From the second I walked into the door I was greeted and taken care of by a professional staff. Everyone was so kind.
Always friendly.
Great staff and service .
I like the people
Working with the various employees made purchasing a new vehicle extremely easy and stress free. Great job Don Franklin Staff!
Mery Christmas and Happy New Year!
First name removed -n- Michelle
Everyone that I’ve dealt with has seem genuinely nice. I like that you can watch through the window and see them working on your vehicle. It is a nice facility. I like that they take me in at my appointment time and get the work done quickly.
Quality service and very professional
Fast service
Quick and easy to get in and have service completed. Everyone is friendly and knows their job.
They are always there and seem to do as asked and very nice service
They always treat you like family.
Great service
Friendly and clean atmosphere. Work done in a timely manner.
Everything went very well on my oil change.
friendly service...always do a great job!
Ease of scheduling. Friendly and efficient service.
Friendly and professional
Atmosphere and employees very friendly
Everyone was courteous and listened. Autumn was very helpful and followed through with a text the next day and asked about the follow up I need to finish up with my car.
Knowledgeable, friendly staff. Fit us in same day and fixed the problem. Thanks!
It's not as much about the product. It's more about the people and service, Don Franklin's service people, make you feel welcome, they keep informed of any additional mechanical issues and services.
Jacob in sevice was very helpful .
Cost of repairs was was a little under estimate.
Answered all questions.
If always easy to get a appointment and they always make sure they work you in
I did not like yall charging 3% for using a debit card. Luckily I had checks. You take a big risk with checks instead of debit cards in my opinion. There are other businesses that don’t charge that and plenty of shade mechanics that can change oil and rotate tires.