Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 1, 2026 — Rated 10 out of 10 by Michael Wilburn Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good cars and good service

Report a concern   October 1, 2026 — Rated 10 out of 10 by R.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   September 30, 2026 — Rated 10 out of 10 by P.R. Don Franklin London Ford - Service
What do you like about our products and services?

Fast & reliable service and far cost

Report a concern   September 30, 2026 — Rated 10 out of 10 by B.A. Don Franklin London Ford - Service
What do you like about our products and services?

Convenient, service was quick and staff where friendly.

Report a concern   September 30, 2026 — Rated 10 out of 10 by G.L. Don Franklin London Ford - Service
What do you like about our products and services?

All of the people in the service department and sales department are great

Report a concern   September 30, 2026 — Rated 10 out of 10 by R.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

So far so good. Great experience dealing with Frankie.

Report a concern   September 30, 2026 — Rated 10 out of 10 by H.H.J. Don Franklin London Ford - Service
What do you like about our products and services?

Took less time than I thought it would and everyone was nice

Report a concern   September 29, 2026 — Rated 10 out of 10 by Brady Gibbons Don Franklin London Ford - Service
What do you like about our products and services?

Robbie is the best

Report a concern   September 29, 2026 — Rated 10 out of 10 by J.O. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tyler Fields provided the easiest car buying experience I’ve ever had.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Kevin Graham Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service and was able to accommodate multiple vehicles for us.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Lynn Thompson Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   September 27, 2026 — Rated 10 out of 10 by Courtney Smith Don Franklin London Ford - Service
What do you like about our products and services?

Appointments are readily available at all times, service is quick and efficient, employees are friendly and polite.

Report a concern   September 27, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great and usually not much waiting time

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Great quality. Service department ensures the safety of my vehicle.

Report a concern   September 26, 2026 — Rated 9 out of 10 by P.O. Don Franklin London Ford - Service
What do you like about our products and services?

James Partin and Ben are the individuals that always make my visit easy. They are courteous and very knowledgeable!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I was treated so well

Report a concern   September 26, 2026 — Rated 9 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

work is usually done correctly.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Nancy Goodin Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly, knowledgeable and professional service.

Report a concern   September 26, 2026 — Rated 10 out of 10 by L.L. Don Franklin London Ford - Service
What do you like about our products and services?

Timely and professional

Report a concern   September 26, 2026 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

Love my Aviator

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient.

Report a concern   September 25, 2026 — Rated 10 out of 10 by B.J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good people and good service I live in Hazard Kentucky and come all way to Somerset or London to do business if that takes you anything pass by several Chevrolet GMC Dodge Ford dealership

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

I feel like the products available are very good quality vehicles, the people have always been polite and helpful, and the service department has been easy to work with.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Sandra Reid Don Franklin London Ford - Service
What do you like about our products and services?

Service is quick and it’s local

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.A. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Austin Rains Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Josh is great, he let me look at the car for aslong as I wanted, didn’t over pressure like a lot of salesman, filled the tank up and dropped it off to my house while I was at work!! Highly recommend!

Report a concern   September 24, 2026 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything people are amazing

Report a concern   September 24, 2026 — Rated 10 out of 10 by Wilma Miller Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very good people. Enjoyed working with them

Report a concern   September 23, 2026 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

They are accurate in what is needed and completes the task to fix it


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