Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   November 10, 2026 — Rated 10 out of 10 by T.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Treated really well

Report a concern   November 6, 2026 — Rated 10 out of 10 by Paul Brizendine Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very pleasant experience dealing with Bobby and Will. They got me the deal I wanted, accepted my trade in promptly, and got me out the door quickly and easily. I would definitely recommend these guys and the dealership.

Report a concern   November 5, 2026 — Rated 10 out of 10 by M.K. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

You always have a great line of vehicles at a good price we have bought several

Report a concern   November 4, 2026 — Rated 9 out of 10 by K.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The team was very helpful and went out of their way to help me find a vehicle that met my needs and budget.

Report a concern   November 4, 2026 — Rated 10 out of 10 by W.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

friendly people

Report a concern   November 4, 2026 — Rated 10 out of 10 by Crystal Chittenden Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Thank you for making this a smooth transaction- I appreciate you so much!

Report a concern   November 2, 2026 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Always very professional employees, and they treat you like family!!

Report a concern   November 1, 2026 — Rated 10 out of 10 by Trey Lovins Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I can’t express how helpful and painless it was to make a purchase with this team. All the folks at don franklin in London are extremely honest, helpful, and humble. If you’re looking for a dealership that will treat you with respect, make you feel like family, this is it. Kendra was great and got me in the truck I was looking for!

Report a concern   November 1, 2026 — Rated 10 out of 10 by Burgie Collett Don Franklin London Ford - Service
What do you like about our products and services?

Great dealership with great sales personnel , and a great service department, I’m always recommending Don Franklin ford

Report a concern   October 31, 2026 — Rated 9 out of 10 by David Stubblefield Don Franklin London Ford - Service
What do you like about our products and services?

The guy that took care of me

Report a concern   October 29, 2026 — Rated 10 out of 10 by J.W. Don Franklin London Ford - Service
What do you like about our products and services?

Larry is always so friendly and helpful.

Report a concern   October 27, 2026 — Rated 10 out of 10 by P.B. Don Franklin London Ford - Service
What do you like about our products and services?

Timeliness to get in for an oil change. Friendly staff.

Report a concern   October 26, 2026 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Professional and all services are explained.

Report a concern   October 25, 2026 — Rated 10 out of 10 by Wendy Mcknight Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was very helpful and friendly! The gentleman went over everything checked during my oil change. I’ve always received excellent service at the London location.

Report a concern   October 25, 2026 — Rated 10 out of 10 by D.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I Would Really Like To Say That I Appreciate Everything U All Did To Get Me N My Vehichle Again Thank U N Appreciate Everything U Did Tyler

Report a concern   October 25, 2026 — Rated 10 out of 10 by Emily Gisler Don Franklin London Ford - Service
What do you like about our products and services?

Top quality products and services. I can always trust that my car will be serviced correctly and completely.

Report a concern   October 24, 2026 — Rated 10 out of 10 by Jason Alfred Bunch Don Franklin London Ford - Service
What do you like about our products and services?

Earl cornett needs a raise. That guy is worth 3 other guys.

Report a concern   October 24, 2026 — Rated 10 out of 10 by Dakota Curry Don Franklin London Ford - Service
What do you like about our products and services?

Great service fast and friendly

Report a concern   October 24, 2026 — Rated 10 out of 10 by Karen Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Staff is always so friendly and helpful! The wait time is always short and the atmosphere is pleasant.
Been having my vehicle serviced there for the past 10 years. I wouldn’t go anywhere else!

Report a concern   October 24, 2026 — Rated 10 out of 10 by Victoria Johnson Don Franklin London Ford - Service
What do you like about our products and services?

I love the courtesy shown to us. My husband is in a wheelchair and everyone was so helpful.

Report a concern   October 24, 2026 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

We are Ford people and all ways will be. Have had really great cars and trucks and we like the people that work there.

Report a concern   October 24, 2026 — Rated 10 out of 10 by V.B. Don Franklin London Ford - Service
What do you like about our products and services?

Available with in a short period of time and appointment time is convenient for our family.

Report a concern   October 23, 2026 — Rated 9 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

I like the staff in service. Everyone is very nice and extremely helpful.

Report a concern   October 23, 2026 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   October 22, 2026 — Rated 10 out of 10 by C.C. Don Franklin London Ford - Service
What do you like about our products and services?

Reasonable price and fairly quick service

Report a concern   October 22, 2026 — Rated 10 out of 10 by K.O. Don Franklin London Ford - Service
What do you like about our products and services?

They are prompt and professional

Report a concern   October 22, 2026 — Rated 10 out of 10 by A.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service. Misty is the best!

Report a concern   October 22, 2026 — Rated 10 out of 10 by D.W. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make appointment

Report a concern   October 21, 2026 — Rated 9 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Timely, courtesy of employees

Report a concern   October 21, 2026 — Rated 10 out of 10 by T.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I’ve only bought a used vehicle but the the people were very knowledgeable about the whole process


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