Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   February 13, 2022 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Best of the Best!
Report a concern   February 12, 2022 — Rated 10 out of 10 by Michele Borders Don Franklin London - Sales
What do you like about our products and services?

Derick is the best salesman I’ve experienced in the last 30 years, he worked for two weeks before we were able to finalize the deal. This guy went above and beyond a salesperson job description. I’ve bought 3 cars to date and will be going back for cars 4 and 5 . Thank you Derick

Report a concern   February 11, 2022 — Rated 10 out of 10 by K.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff and fast service.
Report a concern   February 11, 2022 — Rated 10 out of 10 by Andy Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and professional!
Report a concern   February 10, 2022 — Rated 10 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great people
Report a concern   February 10, 2022 — Rated 9 out of 10 by L.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly

Report a concern   February 10, 2022 — Rated 10 out of 10 by Leo Williams Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kendra Ward has been absolutely the most amazing person I’ve ever worked with when buying a car! Her personality, skill, and knowledge surpasses anyone I’ve ever worked with. I have already been referring and will continue to refer people to Don Franklin and to work with Kendra Ward! Absolutely amazing experience!!

Report a concern   February 9, 2022 — Rated 10 out of 10 by D.R. Don Franklin London - Sales
What do you like about our products and services?

Great personnel.

Report a concern   February 9, 2022 — Rated 10 out of 10 by Ethan Brumley Don Franklin London - Sales
What do you like about our products and services?

Everything

Report a concern   February 8, 2022 — Rated 10 out of 10 by V.C. Don Franklin London Ford - Service
What do you like about our products and services?

Don't have to wait long to get my car serviced and the employees are friendly and professional

Report a concern   February 7, 2022 — Rated 10 out of 10 by Austin Koger Don Franklin London - Sales
What do you like about our products and services?

Kevin the salesperson was very straight forward and helped me find the perfect car for me, he setup everything to where when I got to the dealership everything was ready to go all I had to do was sign the papers, overall Don Franklin is the best place to buy from I’ve worked there once before and the owner and workers are all like family and are determined to help everyone out the best they can.

Report a concern   February 7, 2022 — Rated 10 out of 10 by Martin Jones Don Franklin London Ford - Service
What do you like about our products and services?

From the best sales experience I have ever had (Mr. Jeff Laswell, Somerset, KY) to constant exceptional services in the London KY branch (Mr. Colin Quail) I’ve continued to promote Don Franklins vehicles and services. Liked them so much I recently purchased another vehicle from them for my wife after trading in her Nissan from Legacy in London, Ky. Thank you for providing the public with extraordinary people to serve our community needs.

Report a concern   February 7, 2022 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great, fast service with friendly, hometown employees !
Report a concern   February 3, 2022 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   February 3, 2022 — Rated 10 out of 10 by Larry Hensley Don Franklin London - Sales
What do you like about our products and services?

Easy to work with very professional

Report a concern   February 3, 2022 — Rated 10 out of 10 by Matthew Orr Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Wonderful and helpful folks!!!!!

Report a concern   February 2, 2022 — Rated 10 out of 10 by Edwin Stanley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My experience was the best with Derek helping me with any questions, and doing a great job with the buying process and Doug was great to talk with in financing and overall had the best experience purchasing a truck.

Report a concern   February 2, 2022 — Rated 10 out of 10 by Steven King Don Franklin London Ford - Service
What do you like about our products and services?

Best service department in the state in my opinion. Their techs do excellent work, Collin and the guys make sure check in and out is fast and efficient. They keep my ride running top notch and as a busy Realtor I depend on quality. Don Franklin Ford offers the best service and sales. Top notch crew all the way around.

Report a concern   February 2, 2022 — Rated 10 out of 10 by Rick Bennett Don Franklin London Ford - Service
What do you like about our products and services?

Always efficient n honest work done

Report a concern   February 1, 2022 — Rated 10 out of 10 by Vickie Hensley Don Franklin London - Sales
What do you like about our products and services?

Very helpful. Easy process to go through. They use UK Credit Union. Gave me a good interest rate.
Report a concern   February 1, 2022 — Rated 10 out of 10 by Robert Sulfridge Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people I can trust after the sale
Report a concern   January 28, 2022 — Rated 10 out of 10 by P.W. Don Franklin London Ford - Service
What do you like about our products and services?

Staff is always friendly and makes you feel appreciated.
Report a concern   January 28, 2022 — Rated 10 out of 10 by Heather Smith Don Franklin London Ford - Service
What do you like about our products and services?

Service was great!
Report a concern   January 28, 2022 — Rated 10 out of 10 by Don White Don Franklin London Ford - Service
What do you like about our products and services?

Friendly competent proficient fast reliable and always courteous
Report a concern   January 28, 2022 — Rated 10 out of 10 by R.B. Don Franklin London - Sales
What do you like about our products and services?

The alpha warranty. Bobby Ayers was awesome.

Report a concern   January 28, 2022 — Rated 10 out of 10 by Steven Bradburn Don Franklin London Ford - Service
What do you like about our products and services?

Love the staff. Everyone is so polite, welcoming. The service department is excellent.
Report a concern   January 28, 2022 — Rated 10 out of 10 by C.J. Don Franklin London Ford - Service
What do you like about our products and services?

People were very friendly. Excellent job on the repairs and expedited service.

Report a concern   January 27, 2022 — Rated 10 out of 10 by Geraldine Gilbert Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   January 26, 2022 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Efficient, friendly service adn communication about my vehicle.
Report a concern   January 26, 2022 — Rated 10 out of 10 by Thomas Oakley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great sales team! Quick and efficient at getting the buying process completed with excellent customer service!

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