Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 6, 2022 — Rated 10 out of 10 by Aletha Clemons Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The quality and craftsmanship of the vehicles. Dependable vehicles. Friendly customer service. And, last but not least, Bob Glass. He is a great individual.

Report a concern   July 6, 2022 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is great and services are always exceptional

Report a concern   July 6, 2022 — Rated 10 out of 10 by Lisa Swimm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how I can get into the service department quickly. I’m kindly greeted upon arrival. I’m checked on while waiting. I’m always called within the next two days to see if everything is still going well with my repair.

Report a concern   July 6, 2022 — Rated 10 out of 10 by Gwyneth Pyle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We had a very good experience buying a new vehicle. No pressure sales and very quick.

Report a concern   July 6, 2022 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Nissan’s are great cars. John Berry is always very friendly and professional.

Report a concern   July 5, 2022 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Customer service

Report a concern   July 2, 2022 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt reliable service

Report a concern   July 1, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good value

Report a concern   July 1, 2022 — Rated 10 out of 10 by Lowell Combs Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nicest dealership experience ever price competitive quick service I appreciate

Report a concern   July 1, 2022 — Rated 10 out of 10 by Gary Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They very nice people to work with but they miss my brake going bad

Report a concern   June 30, 2022 — Rated 10 out of 10 by G.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We had been looking for a new vehicle and we drove through the lot and found the one we were looking for and a salesman was on the lot and offered to show it to us and we agreed and we left owning that car.

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.L.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Curtesy

Report a concern   June 29, 2022 — Rated 10 out of 10 by Mary Lou Dineen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is reliable and representatives not pushy.

Report a concern   June 29, 2022 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was an amazing service rep. She knows her stuff! I highly recommend.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Jeffery Blackburn Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bob Glass

Report a concern   June 27, 2022 — Rated 9 out of 10 by L.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Good

Report a concern   June 26, 2022 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly, and explain all work done.

Report a concern   June 24, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Seem to be fair.

Report a concern   June 24, 2022 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is great. She explained everything really well.

Report a concern   June 24, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the newish texting feature, makes it easy to communicate vehicle updates when being serviced. Also, the agent addressed all my concerns

Report a concern   June 24, 2022 — Rated 10 out of 10 by Beth Shepherd Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray was such a good person to work with and he listened to what I wanted. It was a good experience.

Report a concern   June 24, 2022 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service

Report a concern   June 24, 2022 — Rated 10 out of 10 by Earl DeBusk Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

They treat everyone with respect and honesty.

Report a concern   June 23, 2022 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are very friendly and as prompt as possible if have to wait excess of time you give a free oil change

Report a concern   June 23, 2022 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We received top notch service. They truly took their time to explain the SUV to me and all the features. Never before when we’ve bought a car has someone done that for us.

Report a concern   June 22, 2022 — Rated 10 out of 10 by Earl Debusk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The way my agent treats me and of course the price :)

Report a concern   June 22, 2022 — Rated 10 out of 10 by Alessandro Pifferi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Punctual and precise service. Recommended!

Report a concern   June 22, 2022 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Trustworthy

Report a concern   June 22, 2022 — Rated 10 out of 10 by Bob Felts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff good service.

Report a concern   June 21, 2022 — Rated 9 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous and competent service for Routine maintenance..


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