- Phone: (859) 263-5020
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Customer Testimonials
Easy to schedule online, quick service, & affordable!
I always have a great experience from the service at this dealership.
The staff and selection of vehicles never disappoint. I have been pleased with all my vehicle purchases. Our sales person, Jennifer was exceptional!
Very prgessional
It was a great buying experience
I’ve learned to trust Nissan! The service is always fast and professional.
N/A
Efficient, informative of what’s done and cost
Smooth and polite service. Explanation of my car was thorough. All questions answered.
This is our 4th Nissan. All have been reliable vehicles. Service has been timely, efficient, and professional. I have had nothing but good experiences with Don Franklin.
Absolutely the best car dealership that I have ever dealt with. MJ Carpenter at the Lexington Nissan Lot was outstanding and very professional
The check was honest and care about my car and my safety trying to get my service within budget, i will definitely come back.
Tanner Flynn was excellent
Very well trained staff who are very friendly.
The service representative was very nice and helpful.
He was on top of the service and very efficient.
I would have been back if the service Manager that took over when Don Franklin bought the dealership was as polite.
He told me you would not own up to any agreement that was made when I brought the car NEW.
Therefore I never came back!!!
Jennifer Belcher helped me through the car buying process and she was excellent!
I had lots of questions, buying the car from out of state and not being able to see it until the final purchase, and she was so patient.
Tanner in the Service Department was very friendly and informative!
Timely service
I was able to get an appointment the day I called.
The service was unbelievably fast‼️‼️
I like the customer service of my representative. Jennifer is very personable.
Fast and friendly
Your sales associate John Berry made the process very easy. And the fact that you offer a pick up of your customers if they need it and bringing papers for them to sign at home is a wonderful service . John searched very hard to find me what I needed.
We purchased a 2020 Chevrolet Traverse from Tyrell!!!! We honestly was not planning on purchasing a vehicle that day but thanks to great staff and customer service we are in love with our new purchase. Michael in financing was super!!!! Our first purchase from Don Franklin but definitely not out last!!!!
Sales group is great and vehicle teain8ng with Walt is awesome.
You gave me excellent service!!
Great Customer service
Salesperson was great, straight forward and awesome upfront.
Quick service in service Department. Sales associates are very friendly and helpful
Jennifer at Service Department always shows me clear options. What I should do it, and what I should wait. Most people at other shops try to let customers pay as much as possible, but your shop has nice people. As long as Jennifer works there, I will use your shop for my vehicles or buy another Nissan car.
The Parts Department is always friendly, stocked with the parts I need. The Service Department has accommodated my request for a same-day service appointment.