Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   June 20, 2022 — Rated 10 out of 10 by Y.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I think they are great

Report a concern   June 20, 2022 — Rated 10 out of 10 by Paul Quire Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Salesman was very knowledgeable

Report a concern   June 20, 2022 — Rated 10 out of 10 by Paul Quire Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman was very friendly

Report a concern   June 17, 2022 — Rated 10 out of 10 by N.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service. Don in service kept us in the loop throughout the day and was super helpful.

Report a concern   June 17, 2022 — Rated 9 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service - Prompt, courteous, knowledgable, and explain well.
Altima - nice pick up and smooth drive

Report a concern   June 17, 2022 — Rated 10 out of 10 by Jamie Hawkins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had a recall on
My suv

Report a concern   June 15, 2022 — Rated 10 out of 10 by R.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Efficient in facilitating the necessary processes. Friendly & knowledgeable staff.

Report a concern   June 15, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service and product prices are competitive and the staff in the service department are all very personable.

Report a concern   June 14, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy appointment and friendly service !

Report a concern   June 12, 2022 — Rated 10 out of 10 by Sandra Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very nice to me when I had my car worked on, they even washed my car and I had a $40 discount for some reason.

Report a concern   June 11, 2022 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I trust them and the quality of the service.

Report a concern   June 10, 2022 — Rated 10 out of 10 by L.A. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone I have encountered, from sales to financing and technical support, has been incredible.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Lee Randolph Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Personal attention, great value, and quick, efficient service.

Report a concern   June 10, 2022 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You were quick and honest and to the point.

Report a concern   June 10, 2022 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like everything about your services but wish you also included vacuuming inside of car. Car would have to be ready to vacuum...with seats and floor clear....and maybe only upon request from car owner ahead of time.

Report a concern   June 10, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service. This team is knowledgeable, kind and efficient. I received great customer service.

Report a concern   June 9, 2022 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I have sold 3 vehicles to Don Franklin. Every time they have been fair and easy to work with. This was my first time purchasing and the experience was the same. Very friendly and helpful and most importantly, not pushy. I would recommend them to anyone.

Report a concern   June 9, 2022 — Rated 10 out of 10 by Donald Allen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I recently brought my car in for a recall repair and I was treated extremely well by the maintenance staff.

Report a concern   June 9, 2022 — Rated 10 out of 10 by Kim Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you for the fast, friendly service! The staff are very helpful and the waiting room is nice.

Report a concern   June 9, 2022 — Rated 10 out of 10 by Kimberly Dunham Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Service was amazing. Bob and Cupcake were fantastic. I will tell you that if I owned my own business I would immediately steal Cupcake to work for me. His product knowledge and his demonstration on vehicle features in the owners guide was extremely beneficial.

Report a concern   June 7, 2022 — Rated 10 out of 10 by Charlie Gay Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything

Report a concern   June 7, 2022 — Rated 10 out of 10 by E.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great and fast service

Report a concern   June 6, 2022 — Rated 10 out of 10 by Mark Calk Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Customer service was outstanding! Each individual went out of their way to make sure we felt taken care of at each step of the buying process.

Report a concern   June 6, 2022 — Rated 10 out of 10 by Joseph Schibik Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was done in a timely manner and they did a great job.

Report a concern   June 6, 2022 — Rated 10 out of 10 by Gerard Vandermeer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliable ,trusted workmanship , and friendly professional staff

Report a concern   June 3, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt and efficient service. Courteous and helpful personnel. Really like my truck.

Report a concern   June 3, 2022 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice staff

Report a concern   June 3, 2022 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule, knowledgeable & friendly staff.

Report a concern   June 3, 2022 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was very friendly and efficient.

Report a concern   June 2, 2022 — Rated 9 out of 10 by M.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

personal attention


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