Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 11, 2023 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly, and fast

Report a concern   February 10, 2023 — Rated 10 out of 10 by Charles Dunn Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

It was a great experience would recommend this dealership to anyone!

Report a concern   February 10, 2023 — Rated 10 out of 10 by Edith Floyd Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service invites input as to what your vehicle might need outside of tire rotation and oil change. They seem to really care not only about your vehicle but the comfort of the owner while service happens. They even gave my Lola (my Murano’s name) a bath!!

Report a concern   February 9, 2023 — Rated 10 out of 10 by Wagner Pastor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great used car deal

Report a concern   February 8, 2023 — Rated 9 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had my car for several years. I like the quick pick up esp for getting on
the interstate. The service department has always been dependable and honest.
I appreciate that very much. So far, my car has held up well.

Report a concern   February 8, 2023 — Rated 10 out of 10 by Xiongjian Rao Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The services are awesome and efficient!

Report a concern   February 8, 2023 — Rated 10 out of 10 by Charles Dunn Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Excellent sales people and easy to work with I highly recommend this dealership!

Report a concern   February 8, 2023 — Rated 10 out of 10 by Mike Shaner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The Parts Department is always friendly, stocked with the parts I need. The Service Department has accommodated my request for a same-day service appointment.

Report a concern   February 8, 2023 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule online, quick service, & affordable!

Report a concern   February 8, 2023 — Rated 10 out of 10 by Bill Watson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always have a great experience from the service at this dealership.

Report a concern   February 7, 2023 — Rated 10 out of 10 by Gregory Reese Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff and selection of vehicles never disappoint. I have been pleased with all my vehicle purchases. Our sales person, Jennifer was exceptional!

Report a concern   February 7, 2023 — Rated 10 out of 10 by P.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very prgessional

Report a concern   February 7, 2023 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was a great buying experience

Report a concern   February 7, 2023 — Rated 10 out of 10 by Mike Prather Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve learned to trust Nissan! The service is always fast and professional.

Report a concern   February 6, 2023 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

N/A

Report a concern   February 4, 2023 — Rated 9 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient, informative of what’s done and cost

Report a concern   February 4, 2023 — Rated 10 out of 10 by Koichiro Nakanishi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Smooth and polite service. Explanation of my car was thorough. All questions answered.

Report a concern   February 3, 2023 — Rated 10 out of 10 by Vanessa Perry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This is our 4th Nissan. All have been reliable vehicles. Service has been timely, efficient, and professional. I have had nothing but good experiences with Don Franklin.

Report a concern   February 3, 2023 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Absolutely the best car dealership that I have ever dealt with. MJ Carpenter at the Lexington Nissan Lot was outstanding and very professional

Report a concern   February 2, 2023 — Rated 10 out of 10 by Alejandro Avila Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The check was honest and care about my car and my safety trying to get my service within budget, i will definitely come back.

Report a concern   February 2, 2023 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner Flynn was excellent

Report a concern   February 2, 2023 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very well trained staff who are very friendly.

Report a concern   February 1, 2023 — Rated 9 out of 10 by D.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service representative was very nice and helpful.
He was on top of the service and very efficient.

I would have been back if the service Manager that took over when Don Franklin bought the dealership was as polite.
He told me you would not own up to any agreement that was made when I brought the car NEW.
Therefore I never came back!!!

Report a concern   February 1, 2023 — Rated 10 out of 10 by Eric Batterton Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Jennifer Belcher helped me through the car buying process and she was excellent!
I had lots of questions, buying the car from out of state and not being able to see it until the final purchase, and she was so patient.

Report a concern   February 1, 2023 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner in the Service Department was very friendly and informative!

Report a concern   February 1, 2023 — Rated 10 out of 10 by K.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service

Report a concern   January 31, 2023 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was able to get an appointment the day I called.
The service was unbelievably fast‼️‼️

Report a concern   January 31, 2023 — Rated 10 out of 10 by Jeffrey Dabney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the customer service of my representative. Jennifer is very personable.

Report a concern   January 31, 2023 — Rated 10 out of 10 by W.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly

Report a concern   January 31, 2023 — Rated 10 out of 10 by Ingrid Gautreaux Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your sales associate John Berry made the process very easy. And the fact that you offer a pick up of your customers if they need it and bringing papers for them to sign at home is a wonderful service . John searched very hard to find me what I needed.


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