Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 17, 2024 — Rated 10 out of 10 by Martha Shirel Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and close to where I live.

Report a concern   September 17, 2024 — Rated 10 out of 10 by A.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Appreciate being able to drive right in to the service area, and a comfortable place to wait for the scheduled work to be completed.

Report a concern   September 17, 2024 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was able to buy tires and have them installed last Friday. thanks to Jennifer who was able to fit me in the schedule ‼️. Great service ‼️

Report a concern   September 17, 2024 — Rated 10 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service personnel are the best—namely Jennifer, Josiah and the gentleman (from Eastern Kentucky) who sits on the left as you first drive in to the bay. Also appreciate the gentleman who assists when you first arrive.

Report a concern   September 17, 2024 — Rated 10 out of 10 by J.J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is excellent. Jennifer was very helpful

Report a concern   September 17, 2024 — Rated 10 out of 10 by Charbel Bermejo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service overall!
I came to nissan on Richmond rd in Lexington to replaced headlight on my 2023 Nissan frontier I recently purchased and dealer took me to take it to Nissan as it’s still cover by factory warranty(36kmiles) so I did and they changed it the next week. I’d really appreciate what you did! Speaks well of Nissan and these are the small details clients notice.

Report a concern   September 17, 2024 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have had Altamas for many years. Love your service

Report a concern   September 17, 2024 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer servuce

Report a concern   September 17, 2024 — Rated 10 out of 10 by Manuel Davis Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I love the way they service my vehicles as well as their own willingness to answer questions.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Lina Vargas Hart Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan and the quality of service I get everytime is great!

Report a concern   September 16, 2024 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick and fast

Report a concern   September 15, 2024 — Rated 10 out of 10 by A.E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and honest

Report a concern   September 14, 2024 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   September 14, 2024 — Rated 10 out of 10 by B.K.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Allen in service made sure I had great service. Zach who sold me my car did as well. Highly recommend both.

Report a concern   September 14, 2024 — Rated 10 out of 10 by B.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule, quick service once arrived. Customer service is top notch!

Report a concern   September 14, 2024 — Rated 10 out of 10 by N.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very friendly my car is six years old I always come to Don Franklin Jennifer takes good care of me always so nice

Report a concern   September 14, 2024 — Rated 10 out of 10 by Lisa Day Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service guy extremely polite and helpful

Report a concern   September 14, 2024 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service agent didn’t try to sell me unwanted services, only what I needed. That goes a long way with customers to help build trust.

Report a concern   September 14, 2024 — Rated 10 out of 10 by O.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service and friendly customer care staff.

Report a concern   July 22, 2024 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The easy way to get oil changed in timely manner

Report a concern   July 20, 2024 — Rated 10 out of 10 by Jimmy Webb Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, dependency, on time, nice , helpful, over all best shop around!

Report a concern   July 20, 2024 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything

Report a concern   July 16, 2024 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice, considerate and helpful service reps. when I bring my car in service.

Report a concern   July 16, 2024 — Rated 10 out of 10 by Laura Mcgraw Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Thank you to Mr Harrison for helping us

Report a concern   July 15, 2024 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service

Report a concern   July 14, 2024 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service under warranty was great. Vehicle is now working as expected.

Report a concern   July 14, 2024 — Rated 10 out of 10 by Charlotte Caudill Don Franklin Lexington Nissan - Service
What do you like about our products and services?

So far very happy with the service department and when I buy a car I like to know it has a good service department

Report a concern   July 13, 2024 — Rated 9 out of 10 by Giriraj Gautam Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time service good behavibar

Report a concern   July 13, 2024 — Rated 9 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my 2016 Nissan Murano

Report a concern   July 13, 2024 — Rated 10 out of 10 by C.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It's was quite easy to schedule and the service rep, Ron, was incredibly helpful. 10/10 will be using this service center again.


Privacy Policy