- Phone: (859) 263-5020
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Customer Testimonials
Appreciate being able to drive right in to the service area, and a comfortable place to wait for the scheduled work to be completed.
I was able to buy tires and have them installed last Friday. thanks to Jennifer who was able to fit me in the schedule ‼️. Great service ‼️
Your service personnel are the best—namely Jennifer, Josiah and the gentleman (from Eastern Kentucky) who sits on the left as you first drive in to the bay. Also appreciate the gentleman who assists when you first arrive.
Service is excellent. Jennifer was very helpful
Great service overall!
I came to nissan on Richmond rd in Lexington to replaced headlight on my 2023 Nissan frontier I recently purchased and dealer took me to take it to Nissan as it’s still cover by factory warranty(36kmiles) so I did and they changed it the next week. I’d really appreciate what you did! Speaks well of Nissan and these are the small details clients notice.
We have had Altamas for many years. Love your service
Good customer servuce
I love the way they service my vehicles as well as their own willingness to answer questions.
I love my Nissan and the quality of service I get everytime is great!
It was quick and fast
Friendly and honest
Good service
Allen in service made sure I had great service. Zach who sold me my car did as well. Highly recommend both.
Easy to schedule, quick service once arrived. Customer service is top notch!
Always very friendly my car is six years old I always come to Don Franklin Jennifer takes good care of me always so nice
Service guy extremely polite and helpful
Service agent didn’t try to sell me unwanted services, only what I needed. That goes a long way with customers to help build trust.
Good service and friendly customer care staff.
The easy way to get oil changed in timely manner
Fast, dependency, on time, nice , helpful, over all best shop around!
Everything
Very nice, considerate and helpful service reps. when I bring my car in service.
Thank you to Mr Harrison for helping us
Quick service
Service under warranty was great. Vehicle is now working as expected.
So far very happy with the service department and when I buy a car I like to know it has a good service department
On time service good behavibar
I love my 2016 Nissan Murano
It's was quite easy to schedule and the service rep, Ron, was incredibly helpful. 10/10 will be using this service center again.

Fast and close to where I live.