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Customer Testimonials
The services are normally done in a timely manner and a friendly staff
Everything
I was very pleased with the speed of service, available appointment time, and my service writer.
While I am aware that this is outside of the control of the dealership, I do want to note that I was very displeased with Nissan's "solution" to the Rogue Sport folding key recall. Disabling the folding mechanism left me with a massive key that is very uncomfortable and awkward to carry in my pocket. I would have much preferred a replacement folding key or a fixed key with a detached fob. That would be much more comfortable to carry in a pocket and a much more professional, appropriate resolution.
It couldn't have been easier!!!
Very friendly atmosphere and they always try to get u in and out fast
Nice people and cars and Rouge Nissan
The service was quick and efficient. Nice staff in the Service Department! Thank you!
Very professional, takes me in at my appointment time, been using don franklins for a year and have had my car really taken care of. Five outs 5 starts ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Warranty
Efficient. Service provided great explanations. She nice friendly
Great service
Everything was great! Clean, organized, quick! All was easy to understand and on point with what I needed on the mileage on the vehicle. Jennifer was professional and prompt.
Very friendly and professional
Nice friendly staff did a great job on servicing my F150
Don Franklin was the easiest place I’ve ever bought a car from.
They are there to take care of you,,, very easy experience
MJ Carpenter was our salesman. He was really great. Not pushy, really listened to me, worked hard to find exactly the car I wanted.
I need to come in to the service dept. to have an oil change (free) and the heating element on the steering wheel fixed. That will be free as well. If all goes well in the service department I will highly recommend Don Franklin Nissan.
We have 2 Buicks, so I had a recall on the second one. Was able to get me done promptly.
Quick service and thorough
Free oil changes
They helped me with buying my new car. It was a great experience. Everyone was friendly and ready to help. I love my new Nissan Kicks.
Quick and easy!! I loved I was able to pay for my service with the Nissan points
Very helpful and always willing to work a good deal with us.
Great service with a timely quote on repairs. Service personnel maintained open communication on status of repair. No hassle pick up and payment. Service personnel explained in detail what was repaired and warranties that applied.
Easy to deal with. Non of the usual games.
Products are great and so is the service!
Friendly service staff and fast turnaround on service!
Ease of service and Saturday availability.
Great service. No complaints.
Fast friendly service