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Customer Testimonials
Always does a thorough job
Prompt and courteous service.
Ron from the Lexington service department was wonderful to work with. Even though my car is no good, he was very insightful and helpful through the whole process.
Staff was friendly and helpful. Wait time was not very long. It seemed like I was in and out.
I was happy that I was able to get in quickly and get my work taken care of under warranty.
Quality and reliability
Quick and no hassle
Service is completed in the timeframe quoted.
We went to look at cars and everyone we talked to were very nice and informative
Love my 2023 Rogue
Easy to schedule service
Great service team
Convenient Saturday hours for oil changes.
The service advisors are great and really take good care of us.
friendly staff also work was done in a timely manner thank you they also keep me informed with information that my car
I feel like it was a job well done. Not inexpensive but you do get what you pay for. Very courteous and helpful.
The people. They do an awesome job, from the sales people to the service department.
great service
This was probably the best experience we have had buying a car. Jennifer was very friendly on the test drive and gave us information on the features of the truck, as well as clear directions because we were not familiar with the area. Once we decided to buy the truck we met Walt. Walt went out of his way to make sure we knew some of the newer features of the vehicle and presented a video of them as well. Both made several ways to contact them available in case we had any questions after the fact including cell numbers. Olivia in financial was very friendly and knowledgeable of the extended service plans. This was the second Nissan that we had owned and I am very pleased with my pickup and with the very positive experience we had at the dealership. We would highly recommend this dealership to our friends and family.
Everyone is always so nice and courteous!
Very detailed and extremely courteous
Great service
Ask for MJ..sales
They had what I was looking for.
Loved our experience
Perfect customer service experience throughout the process,
I wasn't pushed in to buying a vehicle.Ty and Walt were patient and helpful.
The purchasing experience was top notch from beginning to end. I'm very pleased that I chose Don Franklin Nissan.
John Howard
I had a great experience!
Qualify products, Jennifer with oil changes and Ron in the service department are fantastic at customer service. I drive over two hours to go to Richmond Rd in Lexington for all my car needs. They are quick to work with me.
Professional personable staff Nissan rogue is comfortable and nice style