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Customer Testimonials
Vinny is a great sales rep and I have bought from you in the past and always service my car there
Every one was very polite and the service was great I have had at least 4 cars and 2 suv and love every one of them ✅
Allen is great, he is really helpful and have a great attitude!!
Very friendly and courteous service
Great service
Did not have to wait long for my service
Always get prompt and courteous service.
Service appointments have gone smoothly.
Timely and courteous
The people and sevice at don Franklin Lexington is great and the staff is wonderful and very helpful
The service advisor was both extremely thorough and courteous. He answered all my questions and I was on my way. Thank you
Always responsive
Very professional, I didn't feel like services were forced on me.
Very helpful and did a great job
Always on top of things great to deal with
The reliability of your product are great
Accuracy about what needs to be fixed or changed depending on how good or bad the situation.you guys are specific about these things and that’s what I love
Jennifer in the Nissan Service Department, always does a great Job!
Very professional kind and courtes
Loaner car available.
We love our Nissan Kicks....our second one from Don Franklin. Stan the salesperson is the Best!
I like having my vehicle serviced at Don Franklin because they are efficient, getting me in and out in a timely manner, and the service techs are incredibly friendly and helpful.
Consistently great service by Jennifer my advisor and care of my vehicle by the mechanics
Nissan is a good vehicle
No nonsense, simple purchasing experience.
I'm not sure if my service advisor was high, or just dim witted. We spoke several times and each time it was like talking to a new person, 50 first dates experience.
Not to mention the incredible screw up and quoting of price for repair when I first called. Initial estimate was $450, when completed over $1000.
I'm sure the repair was done correctly.
Fast efficient, reasonable prices and you even throw in a carwash! Thanks!
Quick check in and fast service.
Friendly service.
They get you out very quickly and keep you informed on your vehicle. A while back when I purchased tires, they pricing was cheaper than going to a tire shop.