Customer Testimonials

Everyone is very nice and each time the problem is resolved in a short time

everything was great

People were very friendly and professional

The helpful And courteous staff

Clean bay & Customer waiting area. Friendly and knowledgeable consultants. More seating is needed in the service area. Complimentary snacks & bottled water would be greatly appreciated.

Friendly and fast service

Keep infkormed of whats going on very good serviice.

Everyone is always super friendly, the work is done well and the service is fast!

Amazing customer service! Very helpful and friendly the hole experience was top notch!

Friendly and thorough

Great price. Friendly helpful service

Thanks for your patience, resoectfulness and knowledge. The service was great.The part was in stock.Did not have to wait for a long period of time to get it installed. I would recommend people to your establishment any time.

Ray, I like Ray lol. He was exactly the kind of person I look for in a salesman. No BS, honest, genuine and truthful. You need whatever you need to in order to keep him there. If he is there in a few years if we need another truck I will ask for him. Oh, also a shout out to Ben for getting the numbers square. Two solid people right there.

Service writer was a very pleasant gentleman with a great attitude in helping me with my questions.
I waited on my truck to get oil change and tire rotation. I only had to wait 30 minutes before it was done.

You were willing to work to get what I wanted and gave me the trade in I wanted. We had a trade in offer from Car Max and you matched it.

i am very satisfied

Service appointment was one of the first in a long time that I felt was thorough and fair.

Ease and convienence

I am leasing my sixth Altima. I love these cars and the service department is great. The cars are easy to drive and they handle really well. They also get good gas mileage. I like everything about them.

I went to two other service centers before here and had bad experiences. I was ready to give up after that. Then someone I know recommended me to Don Franklin. They were able to diagnose my vehicle for me and complete the repairs in a timely manner. The customer service was fantastic. Great communication, great service, and just a great experience all around.

As always Jennifer in service has done an excellent job. My appointment that I made on line did not get made. Jennifer was able to get me. As I drive over 100 miles to get there, leaving was not an option for me. I can not enough to how much I appreciate it.

Very easy to schedule an appointment online and love the reminders. Everyone I came in contact with was so friendly and explained everything clearly. Not a long wait for service. Just a great experience.

Very good service and done in a timely matter.

Very efficient and fast.

the service was excellent.

Good car!

Great service and I’ve owned 3 Nissans from Don Franklin.

Very fast and everyone was very friendly!

Fast, helpful, easy to work with

Very happy with the company's will to help me purchasing my vehicle from out of state!