Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 7, 2024 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

timely and courteous service

Report a concern   February 7, 2024 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service.

Report a concern   February 7, 2024 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great

Report a concern   February 6, 2024 — Rated 10 out of 10 by Travis Reynolds Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good customer service

Report a concern   February 6, 2024 — Rated 10 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah was great and was super helpful. I would come back there any time for my car🤍

Report a concern   February 6, 2024 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I have been a customer when it was Glenn Nissan, thats were I meet Eric McDonald, he has been my salesperson ever since, but when he became mgr at Don Franklin GMC I still go to him when I trade, now I have a great salesperson Franco, I have always got a GREAT deal on Nissans, also the mgr at Nissan Jon T is also a great person and his staff, I will continue to deal with Don Franklin, they treat you like family, also great service dept.

Report a concern   February 6, 2024 — Rated 9 out of 10 by Michael Oldfield Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This was my third purchase from Don Franklin. I really enjoy the process from start to finish. I worked there in the mid-eighties when it was Glenn Nissan and I loved our organization but I must say that Don Franklin has the process beat from start to finish. I have dealt with a number of their staff and they just really have it all going on and in the right direction. I recommend them highly. If you're looking for a new Nissan, I am sure you'll have a pleasant experience. MJ Carpenter in sales and Walt in delivery were especially helpful.

Report a concern   February 6, 2024 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and friendly

Report a concern   January 31, 2024 — Rated 10 out of 10 by I.S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

all good

Report a concern   January 27, 2024 — Rated 10 out of 10 by Maria Makin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have been very satisfied with the service department. Have been bringing my Altima there for service for 4 years with no issues. I love the discounts I can get just for being a regular customer. Great customer service!

Report a concern   January 27, 2024 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service . Always enjoy going and getting things done.

Report a concern   January 27, 2024 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is very friendly and helpful. They make you feel like a valued customer with every interaction.

Report a concern   January 26, 2024 — Rated 10 out of 10 by G.A. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quick service. Friendly and polite sales people.
You might want to offer coffee and maybe some bagels or Donuts early in the mornings.

Report a concern   January 26, 2024 — Rated 10 out of 10 by James Aubrey Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly shaff service done fast!

Report a concern   January 24, 2024 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

professional friendly service

Report a concern   January 24, 2024 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy appointment scheduling and a friendly/knowledgeable staff. Thanks!

Report a concern   January 24, 2024 — Rated 10 out of 10 by Deo Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was fast and good. Hope to come back again.

Report a concern   January 23, 2024 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and informative staff! I trust my car in their hands. Thank you for the wonderful service!

Report a concern   January 23, 2024 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient. On time

Report a concern   January 23, 2024 — Rated 10 out of 10 by Diana Pratt Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and very friendly. The concern of taking care of your car and YOU is awesome. You are in and out, during your wait they continually update you of what’s going on with your vehicle. The next day I got a call to see if everything was going ok with my car. I’m very satisfied that I purchased my vehicle from a Nissan dealership and I will continue in the future with them.

Report a concern   January 23, 2024 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Oil service was quick and well priced. The staff is always friendly and professional. A breath of fresh air as compared to other dealerships.

Report a concern   January 22, 2024 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Sales people work hard to please.
Sales people are very patient.
Like the large selection of vehicles.
Sales people and managers are knowledeable about their vehicles.
Very willing to answer all questions

Report a concern   January 19, 2024 — Rated 10 out of 10 by Chester Carty Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   January 19, 2024 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Seem to be reasonably priced. Able to receive services in a timely manner.

Report a concern   January 19, 2024 — Rated 10 out of 10 by K.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is quick to help and they listen to any issues I have.

Report a concern   January 17, 2024 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service!

Report a concern   January 15, 2024 — Rated 10 out of 10 by Michael Litchfield Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to work with. Got us in and out in a timely manner.

Report a concern   January 13, 2024 — Rated 10 out of 10 by K.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was done quickly. Everyone was courteous and professional.

Report a concern   January 13, 2024 — Rated 9 out of 10 by Mary Kane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was able to book an appointment for two days later and the service was completed very quickly. This was about the fastest turn around I have had at a dealer.

Report a concern   January 13, 2024 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Mj great sale rep and Ron on the serve depth is wonderful to work with


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