Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 18, 2024 — Rated 10 out of 10 by G.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent terms given to buyers of your Nissans.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Shaun Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is done on time and in orderly fashion.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Kory Wilcoxson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, fast service

Report a concern   March 16, 2024 — Rated 10 out of 10 by Verna Hall Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

We love our Nissan Altima. You were very helpful in getting our car and insurance. We appreciate everything you all did for us. We will surely let everyone know about you and your help.

Report a concern   March 16, 2024 — Rated 10 out of 10 by K.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Brakes

Report a concern   March 13, 2024 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Attitude of the employees

Report a concern   March 13, 2024 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The products are good quality and i would not take my car to no other service

Report a concern   March 12, 2024 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff who explained what was needed and how it would effect vehicle performance and up front pricing.

Report a concern   March 12, 2024 — Rated 10 out of 10 by Tynisha Wallace Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is great! Car drives Good And the staff was wonderful when I came in they made me feel very welcome..

Report a concern   March 12, 2024 — Rated 9 out of 10 by Lynne Durbin Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great quality vehicle!

Report a concern   March 12, 2024 — Rated 10 out of 10 by Verna Hall Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We love our car. The service we received was fantastic. CORDARIUS WHEELER was a Blessing. He was so helpful in getting us financed. We appreciate what he did for us.

The man that helped with getting the Insurance for our car was awesome to.

Olivia Tudor was a blessing also. So helpful in wrapping up everything else that needed to be. Everyone was so nice. We Love Our Nissan Altima.

Report a concern   March 12, 2024 — Rated 9 out of 10 by E.N.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good customer service.

Report a concern   March 10, 2024 — Rated 10 out of 10 by Gregory King Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was awesome to work with. Really appreciate the opportunity to take the car home first and really drive it and make sure everything worked well as a used car.

Report a concern   March 10, 2024 — Rated 10 out of 10 by G.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The sales people look out for the customer.

Report a concern   March 9, 2024 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had an unusual problem with my Nissan, they kept with it and solved the issue.

Report a concern   March 9, 2024 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great and timely. Josiah in service dept. was professional and personable.

Report a concern   March 9, 2024 — Rated 9 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff seem to care about the customer and are knowledgeable.

Report a concern   March 9, 2024 — Rated 10 out of 10 by Daryoush Marefat Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Mr. Carpenter was very nice to work with.

Report a concern   March 9, 2024 — Rated 10 out of 10 by Daryoush Marefat Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like Nissan products. The sales person MJ was very nice.

Report a concern   March 9, 2024 — Rated 10 out of 10 by William Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They send me service specials via email which are good deals and still include a car wash.

Report a concern   March 9, 2024 — Rated 10 out of 10 by P.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of use

Report a concern   March 9, 2024 — Rated 10 out of 10 by David O'meara Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and efficient service. Love our Roque.

Report a concern   March 1, 2024 — Rated 10 out of 10 by Freddie Faulconer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time with service

Report a concern   March 1, 2024 — Rated 10 out of 10 by Richard Swain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Dealing with a service department that explains at my level of understandig and is interested in getting my problems solved and me on my way.

Report a concern   February 27, 2024 — Rated 10 out of 10 by Jacob Ferguson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Straight forward. Nice friendly staff that will help you in any way they can.

Report a concern   February 27, 2024 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone I dealt with made the car buyer process so much easier than I’ve ever had before.

Report a concern   February 26, 2024 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Big selection of vehicles with many different brands in one place. Very knowledgeable staff and was able to answer all my questions about the truck I purchased. The staff went out of their way to make sure I met everyone involved with your alls operation. Catarena’ Kirby sold me my second vehicle in just one year.

Report a concern   February 26, 2024 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We had great service as always

Report a concern   February 26, 2024 — Rated 10 out of 10 by James Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really like visiting the friendly staff in the service department. Jennifer always does a great job of getting you in and out so you can carry on you day!
I really recommend Don Franklin service department even if you didn’t buy you car there!

Report a concern   February 26, 2024 — Rated 10 out of 10 by Kaci Mcglothlin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This was my third experience with Don Franklin. Each experience has been great. The second experience was so great that I brought not only my 2023 Kicks in for service but my 2022 Kicks in as well. The service surpassed all expectations and was great. I will be a returning customer for years with continued superior service.


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