Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 28, 2025 — Rated 10 out of 10 by Dortha Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They went above and beyond to find the electrical problem with my 2013 Pathfinder…. Provided me with a loaner which was a God send… Highly recommended. The service writer Josiah was so easy to work with. This was a special kind of problem as I usually go to Jennifer for routine maintenance and am always very pleased with her … Thanks Guys !
D. Miller

Report a concern   March 28, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, through, explain things well. My 9 year old Altima has been a terrific car with no issues. Service has taken good care of it.

Report a concern   March 28, 2025 — Rated 9 out of 10 by J.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

great quality

Report a concern   March 28, 2025 — Rated 9 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

very good

Report a concern   March 27, 2025 — Rated 10 out of 10 by Johnny Botts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always so professional, courteous, and helpful with any question or problem we have.

Report a concern   March 27, 2025 — Rated 9 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles.

Report a concern   March 27, 2025 — Rated 10 out of 10 by Michael Lahara Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service advisors friendly and knowledgeable. You dealership strives to make servicing your vehicle simple. Also include making appointment.

Report a concern   March 27, 2025 — Rated 10 out of 10 by Jesus Garcia Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was outstanding. I particularly like the professionalism shown by the individual who I worked. He explained what was wrong with my truck, provided me with a quote, and when the work would be completed. I accepted the quote and my truck was ready for pick up on time. You can't be the service!

Report a concern   March 26, 2025 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Staff are very professional and friendly. They went above and beyond to find us the exact vehicle we wanted. Salesmen were very knowledgeable. It was a very pleasant experience

Report a concern   March 26, 2025 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I was able to find the right vehicle for me, and the staff was very helpful

Report a concern   March 26, 2025 — Rated 10 out of 10 by A.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best products and service money can buy!!

Report a concern   March 26, 2025 — Rated 10 out of 10 by Carolyn Robles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is great

Report a concern   March 26, 2025 — Rated 10 out of 10 by Jeffrey Dabney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love the rewards and Jennifer’s honesty.

Report a concern   March 26, 2025 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very friendly and helpful.

Report a concern   March 26, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love your loyalty program! It helps offset the expense/cost of service!

Report a concern   March 26, 2025 — Rated 9 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Profrssional

Report a concern   March 26, 2025 — Rated 10 out of 10 by Gayle Kemble Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service rep, Jenifer., is responsive diligent and knowledgeable. A pleasure to work with.

Report a concern   March 26, 2025 — Rated 10 out of 10 by Lamar Jackson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great products Great service!

Report a concern   March 26, 2025 — Rated 10 out of 10 by H.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Pleasant staff

Report a concern   March 26, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service every time. Jennifer is great!

Report a concern   March 26, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate you all scheduling me as soon as you can When I arrive within a short time you are following up with me. I bought my car in 2016
You have provided excellent service
Thank you very much
First name removed

Report a concern   March 26, 2025 — Rated 10 out of 10 by Dennis Milam Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The product was exactly what I was looking for and the salesman MJ Carpenter, was perfect for my personality

Report a concern   March 26, 2025 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good and fair service

Report a concern   March 26, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The employees who handled my service were very professional and answered all of my questions.

Report a concern   March 25, 2025 — Rated 10 out of 10 by Stella Stevens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really love my Altima. And the service I rec'd was awesome. Right on schedule.

Report a concern   March 25, 2025 — Rated 9 out of 10 by Ivette Huertas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The communication and effectiveness

Report a concern   March 25, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great customer service, easy to get in touch with

Report a concern   March 25, 2025 — Rated 9 out of 10 by Timothy Faulkner Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

People were friendly . Knowledgeable and courteous

Report a concern   March 24, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice people, didn't push me to make a decision on a purchase let me come and go as it suited me went by just to ask a question got my answers still no pressure to make a purchase I would recommend them

Report a concern   March 24, 2025 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great customer service


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