Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 3, 2024 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very courteous not pushy salesman.. very organized with getting info together on vehicle..

Report a concern   October 3, 2024 — Rated 10 out of 10 by Cathy White Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt, honest about service needed and friendly

Report a concern   October 3, 2024 — Rated 10 out of 10 by Katrina Gjuraj Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and informative!!

Report a concern   October 2, 2024 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough, quick and polite service. Very happy with checkups on Titan and Rogue Sport vehicles.

Report a concern   October 1, 2024 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always professional and help

Report a concern   October 1, 2024 — Rated 9 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff was attentive and friendly.

Report a concern   October 1, 2024 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

quick & easy to schedule

Report a concern   October 1, 2024 — Rated 10 out of 10 by Stanley Slone Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous staff, Jennifer always takes exceptional care of my issues. Actually spoke with service manager about a concern and checked on the issue and found a resolution. Things are fixed the first time within a reasonable time frame. I drive two hours for their service department due to dealers closer do not have a good reputation and costs for service is much higher.

Report a concern   October 1, 2024 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliable, honest, take the time to explain issues, work/repairs, etc. When there is an issue (rare, but happens), the service team addresses it quickly and fairly.

Report a concern   October 1, 2024 — Rated 10 out of 10 by Johnny Stacy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and quick

Report a concern   September 30, 2024 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and very accomodating and nice.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Rexford Sublett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people good service

Report a concern   September 30, 2024 — Rated 10 out of 10 by Eddie Olsen Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Smooth no bs transaction.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Nanette Givhan Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bryan Turnage has been wonderful to work with

Report a concern   September 30, 2024 — Rated 10 out of 10 by Dorothy Moore Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of appointment and short wait time.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Y.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness

Report a concern   September 30, 2024 — Rated 10 out of 10 by Erika Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

From sales to service we are absolutely obsessed with The Don Franklin Family. Nothing but red carpet service ALWAYS!!

Report a concern   September 30, 2024 — Rated 10 out of 10 by Darrell Huff Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great product
Friendly- Professional Service

Report a concern   September 27, 2024 — Rated 10 out of 10 by Deborah Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, knowledgeable and vey helpful.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Teresa Carver Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

No hassle, yet very friendly. Jennifer Belcher was very knowledgeable. I will definitely recommend her to my friends.

Report a concern   September 26, 2024 — Rated 10 out of 10 by E.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I recently purchased a Nissan Kicks. I am very pleased with my purchase and this vehicle’s performance.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Dorothy Van Epps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliable vehicles.
Excellent service department.
We love our favorite salesperson, John Berry!

Report a concern   September 26, 2024 — Rated 10 out of 10 by N.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service representative was sincere, and personable. I just drove from 3 hours and I was tired, so I don't remember his name.

Report a concern   September 26, 2024 — Rated 10 out of 10 by John Cansler Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Bought vehicle from MJ Carpenter-excellent deal and great service. Had oil change last week and service dept did great job and communicated on appointment and informative on plans

Report a concern   September 26, 2024 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice and courteous and did what they said they would

Report a concern   September 26, 2024 — Rated 10 out of 10 by Beverly Wenz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Nissan Murano and Chris Rivard in service is the best I have ever worked with. Service department has always been quick and efficient for me.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Cathie Persinger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast
Friendly
Customer Service
Answers questions that I have

Report a concern   September 25, 2024 — Rated 10 out of 10 by Joseph Parson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Send discount coupons and Jennifer @ Nissan was a big help.

Report a concern   September 25, 2024 — Rated 10 out of 10 by R.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliable service

Report a concern   September 25, 2024 — Rated 10 out of 10 by Stephanie Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Exceptional service.


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