Customer Testimonials

My car is always promptly serviced and return to me in the time promised.

Josiah Bigam was great to work with

High quality products and friendly service people

I liked the salesman’s and transparency rather than trying to get a sale.

I was able to get an appointment easily and right away, the cost was acceptable, the service fast, good communication with the advisor

The services are great. I like everything about your products.

Taking time to listen

Great!!! My 3rd Vehicle from Don Franklin Nissan in Lexington Ky. Jennifer Belcher is the greatest

Helpful service people. Keep you informed. They tell you the cost up front. Very pleased with the work they do

My sales lady at Don Franklin Nissan in Lexington was excellent. Jennifer Belcher . She sold me 3 cars.

Nissan is dependable and service dept is outstanding

I changed my mind several times during my car buying process and everyone was very patient until I decided what it was I wanted. I appreciate this more than you know.

Thank you for your help.

Chris was very helpful and had my truck taken care of while I waited near the service bays.

I like the ease of scheduling online and competitive prices for services. The staff if friendly and there are plenty of available time slots for selection.

They always make sure that your needs are met! There is always great service and they are very efficient. They will discuss any additional problems they find during their regular maintenance.

The service was impeccable
The service manger who helped me was very professional by every metric of measurement
Jennifer helped me with tact , efficiency and knowledge. It was incredible!
Thank you Jennifer

The workers at Don Franklin have always been exceptional and kind to me. I have never had a bad experience there!

Customer service. Jennifer always takes good care of me.

The kindness and getting us in and out and they are very friendly

Everyone was super helpful and made my car buying experience easy! Thank you to all who helped get me the SUV I wanted and am now in love with!! Special thanks to Ray and Cupcake!

Customer service

jennnifer is great to work with.always kind

Staff are accomodating and always follows up with the customer about the services scheduled.

Great service

They have the best of vehicles

First of all, I’m happy that almost always. My appointment time is kept exactly on time. That is very important to me and I appreciate it very much about Don Franklin Nissan. I have found all of the staff very pleasant and easy to work with. I have not found anything that I’ve asked to be done that wasn’t done properly that of course it’s the most important thing.

Timely, efficient service.9

Professional the best automotive service I’ve ever received. Fair prices and honest

Never had a bad experience at Don Franklin Nissan or Buick. From sales to service, staff is friendly & helpful. We've leased 5 vehicles from Don Franklin, never think about going anywhere else.

I was very disappointed this service. Your shop sheet said you checked the washer fluid but my warning light came on before I got home. Makes me wonder what else they did not check!