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Customer Testimonials
Staff understands what needs done and my concerns.
Respectful and friendly team
Efficient and excellent customer service.
1. Customer service is excellent in all departments.
2. One stop shop
3. Sales - Ben and Jennifer Belcher over exceeded my expectations. They were kind and quick to solve my unique issue. I drove away with the vehicle I wanted.
4. Second purchase at Don Franklin on Richmond Road.
For the reasons stated above, I will continue to be a repeat Don Franklin customer.
Very quick service at the quoted price
Always friendly and professional. I have mentioned you guys many times with outstanding service. Thank you.
How quick and efficient the service is and the friendliness of the staff!
Quick friendly service. Wonderful Team
timely and available
Quick, aware of my time, professional
It was a great experience to buy my car there. And equally great for my first oil change. Everyone went out of they're way to take care of me.
Friendly staff who explained things well
Always service with a smile
Fast and good quality!
Good work first time, in and out promptly!
Love this dealership and their people!
It s ok
You are very prompt in service.
EXCELLENT SERVICE....
Jennifer is always positive kind and honest. She makes the services on my vehicles easy. I feel so comfortable and like family every time I come in.
Great experience, easy to do business with
Quick and efficient service
Quick and friendly staff and efficient service.
Employees
Honesty, integrity and good old fashion customer service will keep me as a loyal customer. Thank you!
Great customer service
My service for my 2024 Nissan went better than I expected. I would definitely recommend!
Fast friendly service
Appt. On time

Great customer service