Customer Testimonials

Consistent good workmanship and friendly assistance in each time I need service or assistance with a question.

Amazing customer service- friendly, knowledgeable and responsive. Service is always on time and in a timely manner.

I was met w advisor an took my tire in for repairs an patched. My waiting time was short. Tire was patched an placed in my vehicle.. The price was very reasonable an update on my service was reported In a timely manner.

We prefer service at a Nissan dealer for our Pathfinder.

Great customer service from our sale's person to the GM and our software instructor. All in all a pleasant experience. My wife was in car sales for her whole career and said it was the best experience she has had with a dealership the size of Don Franklin. Your dealership also helped a friend with a lease problem that her previous dealership could not solve. Don Franklin solved it in a few hours. Another reason we chose this dealership. You all are the best large dealers we have dealt with. Thank You for your great service.

Enjoy Nissan cars and service is good.

Professional

Very efficient, courteous, and explains all repairs.

Helping me keep up with service!

Short wait time for service.

Very friendly and good service. I will return.

The service is always very efficient, and they try to accommodate my schedule. Always very friendly.

Weight room is always very clean refrigerator stocked with water. Coffee pot is always ready to be used. Bathrooms are always clean. Customer service is always great. They get you in and out and under 45 minutes sometimes less!

Quick, Quality, customer oriented

The service department is always do helpful. I schedule spy and they follow up in timely fashion

Organized, transparent, easy

Very nice, friendly and actually knew what they were talking about. The sale was great and the financing manager was very nice and really knowledgeable.

Very consistent and convenient and informative. Leaves me feeling confident that my vehicle is up to par!

Great salesperson,very accommodating to our schedule and very knowledgeable

Excellent diagnostic and repairs!

Very quick and truthful about service.

The service department is knowledgeable, helpful and not pushy. Amazing group!

I enjoyed the new facility, the warm greeting when I arrived and the great service I received from Jennifer.

Buying my car was easy and your service department has been great. Everyone I've dealt with in your business has been great.

Good.

Efficient and quick.

Service has always been great, friendly and helpful staff, doesn’t usually take too long for basic maintenance.

Courtious, attentive, and very prompt in getting our car in (10 minutes early!), and completed the work in less time than quoted!
The 3 gals I talked to in the service department setting up my appt. and verifing our part was in and ready to install were amazing!

From the appt. phone call all the way through the time they told us our car was ready we experienced a stress free and satisfying appointment!
THANK YOU SO MUCH!

You have great cars and great people. We are happy the sale and follow up went smoothly, and you’ll see us again the next time we’re shopping for a new car.

I was made to feel like my concerns were cared about