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Customer Testimonials
Quick and knowledgeable service
My agent kept me informed.
Service was prompt - Jennifer was very nice & helpful. Will ask for her when I return. Got in & out in a reasonable amount of time!
I had two appoints this week. Great staff and service!
Timely service!
Always friendly and thorough
Good vehicle.
Have always been on time and professional!
Nice attitude and good service.
Josiah is always the person I deal with and he is great. I always enjoy his insight and he is very straight forward with me about issues and pricing. A good experience every time!
Professional services rendered
Friendly service manager and service done in a timely manner.
Great service department. Always efficient.
Quick and professional service and great information about our SUV.
Quick, friendly, reliable, easy to schedule service.
Responsive. Courteous. Timeliness.
Your staff is always very friendly and helpful. I don’t feel like “just another customer”. The work is performed quickly and I am informed every step of the way. As a senior citizen, I appreciate that.
Prompt, honest and friendly service.
I appreciate the great service i receive each time I have service performed
Personnel do a great job
Everyone was friendly and Ty Cobb was a great salesman. I will be back in the future to buy another car.
Great sales experience
Always a friendly and welcoming family environment! They treat you well and always work with you to meet your needs.
You provide the best services for the needs of my car. You do not try to sell me services that my car does not need.
I don't feel like I am taken to the cleaners when I do business there. I feel like it was an acceptable deal for me and for the dealership. Everyone there is respectful of me and my time.
Straightforward answers to our questions from salesperson!
Nice relaxing environment. (that’s always a plus
Felt comfortable with our purchase!
Thanks to everyone at Don Franklin Auto Mall !!!
Easy to get a appointment and doesn't take long for the service,
The technicians are very educated and can turn around on my vehicle was very quickly I would recommend you to anybody
Cordarius was great. Super quick and friendly. My local dealership fumbled the deal so I called Don Franklin and they made it happen all over the phone. Not only that but they made the whole process super easy. Made the hour drive down, spent maybe 20 minutes doing paperwork and I was on my way. Love the car, love the price, will definitely be the first dealership I check when my wife needs a vehicle
I like that I can get in quickly to have my car serviced.